-use for simple requests and info - good for neutral messages that need quick responses -follow organizations culture -respect company authority levels
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2. Responding to a neutral message. Select the best response to the following question. Which of the following is recommended when responding to a neutral message or request?
In a reply, avoid answering a reader's question if the answer is not what the reader wants to know.
You can begin a request with a direct question, a statement, or a polite explanation.
A request is neutral if you. are making a simple request without persuasion. put a direct question or polite request in the first sentence or two. think the reader will appreciate the opportunity to comply with your request. anticipate no resistance from the reader responding ...
The first paragraph of a positive reply should build goodwill by approaching the topic in an indirect manner. mention specific memories or a specific quality of the deceased. (1) good news, (2) questions answered, (3) subtle company promotion, if appropriate, (4) courteous closing.
A request typically begins by stating and justifying the requested deadline.
When you believe that the reader will not need persuasion to do what you ask, you can use a neutral message. Write a friendly, personalized closing to every reply, rather than relying on clichés. believe that the reader will object to granting your request. are making a simple request without persuasion.
A reply that grants the reader's request should follow the indirect organizational pattern.
In a reply, avoid answering a reader's question if the answer is not what the reader wants to know.
You can begin a request with a direct question, a statement, or a polite explanation.
A request is neutral if you. are making a simple request without persuasion. put a direct question or polite request in the first sentence or two. think the reader will appreciate the opportunity to comply with your request. anticipate no resistance from the reader responding ...
The first paragraph of a positive reply should build goodwill by approaching the topic in an indirect manner. mention specific memories or a specific quality of the deceased. (1) good news, (2) questions answered, (3) subtle company promotion, if appropriate, (4) courteous closing.
A request typically begins by stating and justifying the requested deadline.
When you believe that the reader will not need persuasion to do what you ask, you can use a neutral message. Write a friendly, personalized closing to every reply, rather than relying on clichés. believe that the reader will object to granting your request. are making a simple request without persuasion.
A reply that grants the reader's request should follow the indirect organizational pattern.