List any five ways to show respect for to customers. - Address customer by his or her last name or title - Stop talking when the customer begins to talk - Take time to address the customer's question - Return calls or e-mails within reasonable amount of time - Show up on time for scheduled meetings
List any five tips that would help employers/employees provide quality customer service and enhance customer satisfaction. - Pay attention - Know your customers. - Deal with one customer at a time. - Give customers special treatment.
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A customer's perception of quality service is often one of the prime reasons for his or her return. The quality of service that is experienced by your customer will affect how they view your product or service. Although much is written these days about quality, it is not merely a fad.