when conducting a performance feedback discussion, active listening requires course hero

What is the role of feedback in active listening?

HRM 531 Final Exam 1. When conduction a performance feedback discussion, active listening requires: a). verbal communications. Study Resources. Main Menu; by School; by Literature Title; by Subject; ... When conduction a performance feedback discussion, active listening requires: a) ... Course Hero is not sponsored or endorsed by any college or ...

What is active listening in the classroom?

HRM 531 Final Exam 1. When conduction a performance feedback discussion, active listening requires: a). verbal. Study Resources. Main Menu; by School; by Literature Title; by Subject; ... When conduction a performance feedback discussion, active listening requires: a). verbal communications only b) ... Course Hero, Inc.

What must be maintained to effectively participate in a group discussion?

View hrm531finalexamnew (HWmarket).doc from HRM 531 at University of Phoenix. 1. When conduction a performance feedback discussion, active listening requires: • verbal communications only •

Why is effective listening important in college?

Active listening requires us to suspend our internal thoughts and give your full attention to the speaker. If we are in a conversation with someone and we let our minds wander, we may miss an important piece of information, which can be embarrassing later or even damaging for the business. Active listening skills include: Facing the other ...

Why is Sean not an effective speaker?

A. Sean is not an effective speaker because he is disrespectful of others. Kevin is participating in a group discussion about teens and technology. Kevin feels strongly that texting can be a dangerous distraction, especially for teen drivers. When his classmate argues that texting is not a problem for teenagers, Kevin does not interrupt.

What does Sean feel about Pinetop Lake?

Sean feels strongly that Pinetop Lake is a local treasure that should be protected from pollution and traffic. He uses forceful language and frequently interrupts others to make his point.

Is texting a distraction?

Kevin feels strongly that texting can be a dangerous distraction, especially for teen drivers. When his classmate argues that texting is not a problem for teenagers, Kevin does not interrupt. He makes eye contact with the speaker and takes a few notes of the speaker's argument.

Why is Kevin a good listener?

Kevin is a good listener because he uses attentive body language and takes notes. Sean and his classmates are discussing natural resources in the community. Sean feels strongly that Pinetop Lake is a local treasure that should be protected from pollution and traffic.

What is Bailey's group discussion?

Bailey is participating in a group discussion about family pets. Bailey is anxious to share her experience raising chickens and selling their eggs for extra money. She is so excited that she raises her hand frequently and interrupts others as they speak.

Is texting a distraction?

Kevin feels strongly that texting can be a dangerous distraction, especially for teen drivers. When his classmate argues that texting is not a problem for teenagers, Kevin does not interrupt. He makes eye contact with the speaker and takes a few notes of the speaker's argument.

What is the other half of the receiving stage of the listening process?

The clearer the sound, the easier the listening process becomes. Paired with hearing, attending is the other half of the receiving stage in the listening process. Attending is the process of accurately identifying and interpreting particular sounds we hear as words.

What is the response stage in listening?

The responding stage is the stage of the listening process wherein the listener provides verbal and/or nonverbal reactions based on short- or long-term memory. Following the remembering stage, a listener can respond to what they hear either verbally or non-verbally. Nonverbal signals can include gestures such as nodding, making eye contact, tapping a pen, fidgeting, scratching or cocking their head, smiling, rolling their eyes, grimacing, or any other body language. These kinds of responses can be displayed purposefully or involuntarily. Responding verbally might involve asking a question, requesting additional information, redirecting or changing the focus of a conversation, cutting off a speaker, or repeating what a speaker has said back to her in order to verify that the received message matches the intended message.

Why is in class time important?

Increased learning: Even though you will typically spend more time on coursework outside of the classroom, this makes class sessions even more valuable. Typically, in-class time will be devoted to the most challenging or key concepts covered in your textbooks.

What is class activity?

Class activities are usually part of your final grade, and they can help you apply concepts you learn from lectures and reading assignments. Class interaction: If you rely on learning on your own (by doing the reading assignments outside of class, for example), you’ll miss out on class discussions with fellow students.

What are the steps of active listening?

There are five stages to Active Listening: receiving, understanding, evaluating, responding and remembering. Learning is a cycle of four steps: preparing, absorbing, capturing and reviewing.

What are the steps of learning?

Learning is a cycle of four steps: preparing, absorbing, capturing and reviewing. Active Listening requires more than just class attendance. There are strategies to help you become an active listener. Participating in class, including answering and asking questions, is a vital part of the classroom experience.

Why do we teach classes?

Instructors specialize in the subjects they teach, and they can provide extra insight and perspective on the material you’re studying. Going to class gives you the chance to take notes and ask questions about the lectures.

What is feedback in writing?

In general, you should use language that: Objectively describes another person's message, behavior, or situation. Feedback must be specific rather than general. Describes how the other person's behavior, message, or situation concretely affects your life.

Why is feedback important?

It is communication with a person (group) that gives that person information about how he or she affects others. Feedback helps an individual stay "on target" and thus better achieve a goal or purpose.

How to respond to a question?

Other ways of responding appropriately relate to the verbs you choose in your response. For example: 1 Use "I want" statements such as: "I want you to do this." 2 Effects: Helps clarify what you really want for yourself and for others. 3 Use "I feel" statements such as: "I feel X when you do Y." 4 Effects: These statements help express feelings without attacking the self-esteem of another person. When expressing irritation, for example, first describe the specific behavior, and then express your feelings. 5 Use mixed feeling statements: 6 Effects: Mixed feeling statements express positive and negative feelings at the same time. They allow time for an individual to respond after you express the first feeling. Express positive feelings first, give an individual time to respond, and then express negative feelings. 7 Use empathic feeling statements: 8 Effects: Empathic feeling statements do more than just express your wants and feelings by conveying sensitivity toward others. Avoid using the statement, "I know how you feel," because it denies the other person his or her feelings. 9 Use confrontational statements for discrepancies: 10 Effects: Confrontation is appropriate when there are discrepancies. For instance, when another person's words contradict what he or she does. Another example would be when there is a conflict between a job description and what is being asked of someone in a job.

What is frustration in psychology?

Frustration results when a person is reminded of shortcomings over which he or she has no control. Describes your own feelings and avoids evaluative language. By describing your own reactions, an individual is free to use, or not use, the feedback you offer.