how to get refunded for course online frostburg canvas

If your balance reflects a credit of personal funds, you must write a request for a refund. It may be submitted from your Frostburg email account to billingoffice@frostburg.edu.

Full Answer

Problems with Canvas?

Prior to accessing Canvas, be sure to check your computer's Minimum System Requirements.

Canvas Professional Development Opportunities

The Office of Instructional Design and Delivery provides numerous Canvas professional development opportunities throughout the semester. Use the link below for a complete list of sessions and how to register.

What is Canvas?

Canvas is Frostburg State University's Learning Management System that allows users to access course materials, announcements, assignments, tests, and to collaborate online through discussion boards, blogs, wikis, etc.

When will I use Canvas?

Your instructor will let you know if they are using Canvas and BigBlueButton for your course. All online courses require the use of Canvas.

What will I do on Canvas?

Instructors have the liberty to tailor how they use Canvas and BigBlueButton for course materials and activities. Some things you may be able to do in your Canvas course include:

How do I use Canvas?

Please visit Please visit Canvas's Student Guide or Basics Guide for a complete list of instructional material. Canvas also provides Video Guides.

What if I need help with Canvas?

Help is available 24 hours a day, 7 days a week from within the Canvas environment, using the Help module. There you can call the Canvas Support Hotline, Chat with Canvas Support, Report a Problem, or Ask the Community. You can also use the Canvas Guides to find answers to common questions.

What is Canvas?

Canvas is Frostburg State University's Learning Management System that allows users to access course materials, announcements, assignments, tests, and to collaborate online through discussion boards, blogs, wikis, etc.

When will I use Canvas?

Your instructor will let you know if they are using Canvas and Cisco Webex for your course. All online courses require the use of Canvas.

What will I do on Canvas?

Instructors have the liberty to tailor how they use Canvas and Cisco Webex for course materials and activities. Some things you may be able to do in your Canvas course include:

How do I use Canvas?

Please visit Please visit Canvas's Student Guide or Basics Guide for a complete list of instructional material. Canvas also provides Video Guides.

What if I need help with Canvas?

Help is available 24 hours a day, 7 days a week from within the Canvas environment, using the Help module. There you can call the Canvas Support Hotline, Chat with Canvas Support, Report a Problem, or Ask the Community. You can also use the Canvas Guides to find answers to common questions.

Summary of the Key Points

All educational institutions have refund policies in place if something happens that prevents the student from completing the studies.

What is a Refund Policy?

Each institution that places courses online has some policy about refunding tuition and fees associated with that course.

What is the Refund Policy for My Online Course?

Unfortunately, with so many colleges, universities, and non-traditional educational institutions out there, there is no single policy that covers all of them.

Things to Be Aware of about Refund

If you do not meet the deadline for a full refund, check your school's policy and see if they will give you a percentage refund of tuition based on how far into the semester you went.

Online Course Refunds Takeaway

As you can see, there is no universal refund policy for online courses. Instead, you must read your school's policies on dropping classes and refunds before signing up.

If you changed your mind

The Consumer Contracts Regulations stipulate that you have 14 days from entering into a service contract to cancel the agreement, granted that you purchased the course online or via phone. This provision applies to courses conducted in person or remotely.

Leisure activity exemption

The course you booked online falls under a leisure activity if you attend a class with other people on a specific date. If that’s the case, the course is excluded from cancellation rights unless it is defined otherwise by the course provider.

Get your money back

Whether for refunds from online courses or wrongly sold goods and services, Consumer Reclaim will fight for you until you get the compensation you deserve. They have a no-win, no-fee policy wherein they only get paid until clients get their reimbursement.

Level 1: Basic

The level one certification review team will include the faculty member requesting the review and at least one member of the FSU instructional design team. This review will use a modified Quality Matters Higher Education Rubric including only ten items (Quality Matters standards 1.1, 2.1, 2.2, 3.1, 3.2, 4.1, 4.3, 5.3, 6.3, and 8.3).

Level 2: Advanced

The level two certification team will include the faculty member requesting the review, at least one member of the FSU instructional design team, and 2 additional faculty members. This review will use the full Quality Matters Higher Education Rubric.

Level 3: External

The level three certification team will include the faculty member requesting the review and three team members that are external to the institution. This review will be managed by Quality Matters and use the full Quality Matters Higher Education Rubric.

What is a Peer Reviewer?

A Peer Reviewer is a faculty member who currently teaches online or blended courses (within the last 12 months) and agrees to assist other faculty members in improving their online course design. The Peer reviewer works with the FSU instructional design team to conduct the Online & Blended Course Certification Program.

How do I become a Peer Reviewer?

The first step is to complete the request form to Become a Peer Reviewer. Before you begin reviewing courses here at FSU, you will need to complete the Applying the Quality Matters Rubric workshop. This workshop is offered in both online and face-to-face formats by certified trainers in the Department of Instructional Design and Technology.