which of the following methods is appropriate for conflict resolution? course hero

by Bret Medhurst 4 min read

What are the core values of conflict management?

Conflict management can be particularly intractable when core values that negotiators believe are sacred, or nonnegotiable, are involved, such as their family bonds, religious beliefs, political views, or personal moral code.

What is the Harvard program on negotiation?

In our FREE special report from the Program on Negotiation at Harvard Law School - The New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation – renowned negotiation experts uncover unconventional approaches to conflict management that can turn adversaries into partners.

Why do people respond to threats in kind?

Because of the common human tendency to treat others the way they’re treated, people tend to respond to threats in kind, leading to an escalatory spiral and worsening conflict. Before making a threat, be sure you have exhausted all other options for managing conflict.

What is conflict resolution?

Conflict resolution is a way for opposing parties to find a peaceful solution to their disagreement that leaves all parties reasonably satisfied. Conflict resolution can be done formally or informally in workplaces and is known to facilitate the following:

How to improve conflict resolution skills?

Effective conflict resolution skills can serve to reduce any discontent that could damage working relationships, facilitate better collaboration between coworkers and, as a result, construct strong working relationships between employees.

Why is it important to resolve conflict?

Resolving conflicts effectively can prevent tension between disagreeing employees from spreading to other employees not involved in the original conflict. A quick, amicable resolution can help maintain peace and morale in the workplace and prevent disruptions in productivity.

How to avoid conflict in an organization?

To avoid or resolve conflicts that have the potential to negatively influence the organization’s productivity, follow these steps to find the best solution possible: 1. Separate the person from the problem. Remain focused on the issue at hand, avoiding personal emotions during this discussion.

What is compromising in a dispute?

Compromising. Also known as reconciling, compromising seeks a mutual agreement to settle a dispute. Both parties willingly forfeit some of their conditions in the interest of reaching an agreement. This can be a quick way to resolve a conflict without it becoming a bigger issue.

What is conflict in the workplace?

Conflict is a struggle that can arise during an active disagreement of opinions or interests. In the workplace, there are many instances in which conflict can happen between coworkers, and when it does, it is important to resolve the situation before it escalates. In this article, we discuss five different types of conflict resolution ...

How many ways are there to resolve conflicts in the workplace?

There are five common methods to resolve conflicts in the workplace:

What is a fact in a conflict?

A fact refers to a verifiable occurrence in the conflict.

Is all of the answer choices correct?

All of the answer choices are correct.

What is conflict resolution?

Conflict Resolution Techniques: A conflict is a circumstance when the interests, requirements, objectives or estimations of included parties meddle with each other. In the work environment, conflicts are normal and unavoidable. Various partners may have various needs; clashes may include colleagues, offices, activities, association and customer, ...

When is a resolution required and utilizing power is advocated?

At the point when a resolution is required and utilizing power is advocated (for example in a life-threatening situation, to stop animosity)

What is it called when you work with someone to find a mutually beneficial answer?

Collaborating. Otherwise called going up against the issue or critical thinking. Collaborating includes an endeavor to work with the other individual to discover a mutually beneficial answer for the current issue – the one that most fulfills the worries of the two parties.

What is competing in psychology?

Otherwise called competing. An individual immovably seeks after their own interests regardless of opposition from the other individual. This may include pushing one perspective to the detriment of another or keeping up firm protection from someone else’s activities.

What does "may bring about a circumstance where the two sides are not happy with the result" mean?

May bring about a circumstance where the two sides are not happy with the result (a dilemma )

What is the term for a practical and commonly adequate arrangement which somewhat fulfills the two parties?

Otherwise called reconciling. Compromising searches for a practical and commonly adequate arrangement which somewhat fulfills the two parties.

What happens when conflict is handled ineffectively?

If handled ineffectively, conflict can quickly turn into personal dislike, and even lead to a breakdown of relationships. Conflicts are something that come and go in our life and we must know how to resolve those for the sake of our loved ones. “Ideas and not battles mark the forward progress of mankind.”.

When to use "sudo" technique?

You can use this technique when the other person is criticizing you or giving you advice with the intent of manipulating you.

What is assertive communication?

Assertiveness is a communication style that allows an individual to express their desires, needs, and opinions without hurting or offending the listener. This concept is easier to understand if you keep in mind these three basic types of communication: Passive.

What is assertive technique?

In that context, assertive techniques are simple procedures that help protect your own rights and avoid affecting other people’s. If you learn and practice these simple techniques, they’ll eventually become a part of your repertoire of natural responses.

Which communication style is the best?

Assertive. This communication style is the best, as it’s characterized by the ability to disagree and express opinions while respecting other people’s points of view. People with good self-esteem tend to use this communication style. Assertive communication is satisfying for everyone involved.

What does it mean to accept what you did wrong?

In this situation, you accept what you did wrong without accepting any labels. In other words, you reject the label that the other person is putting on you but you accept your mistake.

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What should journalists and conflict management professionals learn from each other?

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Why do successful negotiators work hard?

Successful negotiators work hard to ensure that when they and their counterpart leave a negotiation, both sides feel satisfied with the agreement. Why should you care whether the other side is pleased with negotiations or not? … Read More

How to protect against acting irrationally?

To guard against acting irrationally or in ways that can harm you, authors of Beyond Reason: Using Emotions As You Negotiate Roger Fisher and Daniel Shapiro advise you to take your emotional temperature during a negotiation. Specifically, try to gauge whether your emotions are manageable, starting to heat up, or threatening to boil over. … Read More

When is the Negotiation Pedagogy Conference?

The Teaching Negotiation Resource Center (TNRC) at the inter-university Program on Negotiation at Harvard Law School is pleased to announce that the 2019 Negotiation Pedagogy Conference will take place on Friday, November 15th, 2019 at Harvard Law …. Read More.

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