Sometimes, coders are asked to code for specialty services that are out of their scope of knowledge, when a group hires a new physician. And, the cost of having someone read and code the notes for all encounters can be prohibitively high.
Medical practitioners can code 80-95% of the services they perform. When they perform a service infrequently, flag the encounter and send it to the coder. For the services they do day-in and day-out: provide coding education, help with how to search, and
The provider must ensure that medical record documentation supports the level of service reported to a payer. You should not use the volume of documentation to determine which specific level of service to bill.”
The practitioner is responsible for claims submitted under his/her National Provider Identifier (NPI). “When billing for a patient’s visit, select codes that best represent the services furnished during the visit. A billing specialist or alternate source may review the provider’s documented services before submitting the claim to a payer.
A billing specialist or alternate source may review the provider’s documented services before submitting the claim to a payer. These reviewers may help select codes that best reflect the provider’s furnished services. However, the provider must ensure that the submitted claim accurately reflects the services provided.
Some providers find a code and stick to it. All new patient visits billed as 99204s and all established patient visits billed as 99213s.
The back of the CMS 1500 form specifically states that by signing the form the provider is attesting to the accuracy of the codes submitted. The fact that the claim is submitted electronically does not change that attestation. That is, whether the medical practitioner or a coder selects the code, the practitioner is responsible for ...
If there are services that are always bundled, tell the provider. If a procedure is missing something critical, such as the length of the excision, let the provider know. And, if there are services documented that weren’t billed, providers always want to know that.
Finding codes for procedures can be difficult in an EMR. When providers do procedures, it can take more time to find the code than to do the procedure. (Well, maybe that overstates it). And, if it is a procedure that is done infrequently, the provider may select an incorrect code.
Coders can become too conservative, strangling revenue. Sometimes, coders are asked to code for specialty services that are out of their scope of knowledge, when a group hires a new physician. And, the cost of having someone read and code the notes for all encounters can be prohibitively high.
Use coding resources wisely, where they are most needed, rather than using them indiscriminately for all services . If a provider’s E/M audit was good, there isn’t a reason to look at every E/M note.
The AMA released a new CPT ® code for use in non-facility settings for the expense related to supplies, equipment and staff time and activities for visits performed during the PHE due to respiratory-transmitted infectious disease, effective Sept 8, 2020
CPT ® defines it as an office or “other non-facility service.”. This would include home and domiciliary care services. Use this in place of service 11, office. It may not be used for ED visits, outpatient department visits or nursing facility visits, because those are facility services.
The CPT Assistant goes on to say that if the activities normally performed by clinical staff are performed by the physician or non-physician practitioner, the requirement for the code will be considered to be met. The CPT Assistant article gives one clinical scenario.