when conflict occurs during project implementation the project manager should course hero

by Gracie Gutkowski 4 min read

What are the causes of conflict in project management?

During the implementation phase of a project, modifications are typically made by adding or removing the requirement. The project manager oversees scope changes, which will be approved by the sponsor. Changes in requirements will go through a structured process to be tracked and registered. When the project is ready to be completed, which means that the relocation is …

How is sponsor-related conflict handled in project management?

Curtin University Page 12 of 26 Conflict Conflict is inherent in project. Curtin university page 12 of 26 conflict conflict is. School Curtin University; Course Title PROJ MGMT 1; Uploaded By ChefResolve2952. Pages 26 This preview shows page 12 - 15 out of 26 pages.

Is healthy conflict a necessary evil in project management?

Yardstick College Post Graduate Program Unit Course: Project Implementation and Closure Course Code Prerequisite: MAPMS-701 MAPMS-611 Credit Hours 2 Course Description Planning is only a good intention unless it is degenerated into hard work. In other words, planning is as good as its implementation. Therefore, no matter how a project is very well planned, it is only a …

Is there a conflict between the design team and the management?

Role of a Project Sponsor for a project: The contribution of a Project sponsor is that of a coach for any successful sports team. It is often under-estimated when the team does well but they have to take responsibility when team is on a losing streak.Some important functions completed by a sponsor: Act as a conduit between the Project Team and the Executive Management The …

How do you address conflicts during project implementation?

11 Ways to Manage Project ConflictExercise power. Yes, power is a way to solve conflict! ... Withdraw/avoid. “The supreme art of war is to subdue the enemy without fighting.” – ... Compromise. ... Call in the sponsor. ... Appease. ... Solve the underlying problem, not the symptom. ... Delegate. ... Acknowledge the person first.More items...

What must a project manager do during conflict resolution?

Therefore, the project manager also becomes a conflict manager, whose responsibilities include the ability to identify and understand the positive and negative values of conflict and manage its impact on team performance and project success.

What is conflict in project management?

A conflict is a situation when the interests, needs, goals or values of the project stakeholders interfere with one another. Project managers should see conflicts as opportunities to growth and as opportunities to move the project forward towards delivery.

What is the role of the project manager in the implementation phase?

Project Manager: The Project Manager is responsible and accountable for the successful execution of the Implementation Phase. The Project Manager is responsible for leading the Integrated Project Team that accomplishes the Implementation Phase activities and deliverables.

What is the manager's role in conflict management?

Their first role is that of an investigator, listening and asking questions to fully understand what is going on between each of the involved parties. The manager's second role is that of mediator, collaboratively identifying solutions with the employees to bring the conflict to peaceful resolution.Nov 23, 2015

What are some sources of conflict the project manager must deal with and balance?

Sources of conflict include scarce resources, scheduling priorities, and personal work styles. Team ground rules, group norms, and solid project management practices, like communication planning and role definition, reduce the amount of conflict.May 1, 2018

Why does conflict occur during project implementation?

Role conflicts. Lack of commitment. Communication problems. Geographic scatter of team members.

Where does conflict arise in project management?

5 major causes of conflict in project managementConflicts over costs and budgets. ... Ego and personality clashes. ... Differing views, ways of working and internal biases. ... Verbal miscommunication and misunderstandings. ... Lack of trust and respect between team members.

How do you manage conflict in a project team?

6 Tips: How to Deal with Team ConflictsAccept that there is a conflict. ... Create an environment conducive to cooperation. ... Understand each team member's viewpoint in order to make a well informed decision. ... Work together to create a solution that benefits the project. ... Exercise authority when required. ... Avoid the conflict.Mar 9, 2018

What happens during the project implementation phase?

The Implementation phase of the Project Management Process puts the project into action. The Implementation phase consist of four sub phases: Execution, Monitoring & Control, and Move to Production.

What do you do during implementation phase?

The Implementation Phase has one key activity: installing the new system in its target environment. Supporting actions include training end-users and preparing to turn the system over to maintenance personnel.

What is implementation in project management?

What is project implementation? Project implementation is the process of putting a project plan into action to produce the deliverables, otherwise known as the products or services, for clients or stakeholders.May 20, 2021

What are the causes of conflict?

Causes of Conflicts. It's very easy to spark or arouse a disagreement provoking individuals, groups, or even nations to a conflict situation. The art or actions taken to remedy or calm such occurrences is a technique by itself. The following are common sources of conflicts, especially in the project environment. Schedules.

What is project management?

It is the constant communication internally to the organization's management/project team and externally to the client's expectations that can make or break a project under tense situations. It is therefore the project manager combining the art and science of project management that makes the difference.

Why is the world evolving into a global village?

With the advent of technology and communications, the world is slowly evolving into a global village. And as such projects are executed across borders involving many nations and cultures. It is because of this that managing projects globally can pose many challenges as well as excitement.

What is conflict in the dictionary?

Conflict is generally defined as ‘a clash between hostile or opposing elements or ideas’. Can vary from a mild disagreement to emotion-packed confrontations.

What is matrix structure in project management?

Projects are executed by people. And people or human resources make up the team. Most projects utilize the matrix structure to execute projects. And due to this structure, which creates the multiple boss reporting situation, conflicts are generated automatically.

What is the role of stakeholder expectations in a project?

Stakeholder Expectations. One of the key tasks of a project manager is to be able to manage stakeholder expectations. Stakeholders are defined as any individuals or groups or organizations whose interest on the project may be positively or negatively impacted as a result of the outcome of the project execution.

What is culture in a country?

Culture by definition is defined as the way we do things or the habits reflected in ourselves within our community, group or country. If we are in a country other than our own, some of the common cultural conflicts are as follows: Language.

How to prevent conflict in project management?

As much as healthy conflict is a necessary evil in project management, prevention of conflicts, on the other hand, saves a lot of time and resources for the project manager. Certain skills and behaviour, when learned by team members, go a long way in helping prevent conflicts: 1 Active listening 2 Not letting conflicts become personal 3 Mutual respect for individual viewpoints 4 Focus on solution

How to resolve conflict in a project?

The first and foremost step in resolving a conflict is to be prepared to resolve it. Acknowledge the conflict at hand, discuss the impact on the project and its team members, agree to a process and agree to communicate with each other.

Why is conflict important in a project?

For a project to be successful, it is important that the interests of all these stakeholders are aligned and expectations are set as to what the project will deliver and when and at what cost.

What are the stakeholders in a project?

Every project will have several stakeholders – customer, vendors, management, project management team, external contractors, government, etc. Differences in interest from the point of view of the stakeholders can be a significant cause of conflicts during a project. The customer wants a never-before-seen product which will transform the way they function. The manufacturing team wants a simple and straightforward product which can be manufactured without complications. The marketing team wants a fancy product with ‘cool’ features which can be marketed to attract customers. Conflicts arise even before the project has begun.#N#For a project to be successful, it is important that the interests of all these stakeholders are aligned and expectations are set as to what the project will deliver and when and at what cost.

What is the project management style of a project manager?

The project management style of the project manager can trigger problems. For instance, a disciplined and process-oriented manager is not going to get along well with a creative team which is creating a TV ad for a telecom brand. Even though there needs to be structure to a project, ad agency professionals need a bit of freedom to let their creative juices flow and come up with innovative ad concepts. There is going to be a conflict between what the project manager wants from the process and how the team wants to do it.

Is conflict a necessary evil?

As much as healthy conflict is a necessary evil in project management, prevention of conflicts, on the other hand, saves a lot of time and resources for the project manager. Certain skills and behaviour, when learned by team members, go a long way in helping prevent conflicts:

What to do if an agreement cannot be reached?

If an agreement cannot be reached at that moment, then make a commitment to work towards it in the next few days. If you are able to resolve the conflict, make sure that you as the project manager acknowledge the contributions of the team members, their problems and their maturity in handling the situation.