They include:
Full Answer
Be patient and allow them the time they need to speak freely. Responsiveness: Although empathic listening means listening to the other party without interjecting your input, there will likely be a time when the speaker wants to hear what you think.
In addition, the worksheet encourages the client to consider and record feelings the other person might be experiencing through their interactions. Empathic listening is the embodiment of connection and a foundation for healing hurting people.
While empathic listening was largely developed by psychologist Carl Rogers, empathic listening became a highly popularized technique through Stephen R. Covey’s book, The 7 Habits of Highly Effective People. Let’s learn a bit more about Covey’s teachings. What Does Stephen Covey Say About Empathic Listening?
Covey calls this a deep paradigm shift, as most people force their own perspective before attempting to listen. Covey believes empathic listening begins with the type of character trait that inspires the speaker to open up and trust the listener. Humility, for instance, is a character trait that instills trust.
To prepare for empathic listening, Leal (2017) proposes ideas such as quieting the mind in order to focus fully on what the other is saying, listening fully and openly, and listening through the words.
His position on the success of empathic listening relies heavily on validating emotions. He posits a four-step process, which includes validating and re-validating the emotion.
Covey believes empathic listening begins with the type of character trait that inspires the speaker to open up and trust the listener. Humility , for instance, is a character trait that instills trust. Covey talks about building an emotional bank account with the person before they’re willing to trust. The same concept in restorative justice is known as social capital.
Active listening is identified as a way of listening instead of a type of listening. This listening method focuses entirely on what the other person is saying. The listener then confirms the content of what was heard and the feelings the speaker projects about the message (Hybels & Weaver, 2015).
Questions can help the listener focus and convey their narrative. The following examples can help the listener open up.
Some characteristics of active listeners include good eye contact, undivided attention, and patience . The active listener’s demeanor helps the speaker feel respected (Hybels & Weaver, 2015).
It can be complicated to cease embedded behaviors, such as judging and evaluating. One idea is to replace judgment with curiosity. Curiosity changes perspectives, allowing us to approach the situation from a different vantage point.
Empathic listening is a technique of inquiry and listening that aims to understand the emotions and rationale behind a person’s behavior or opinions.
Empathy is the ability to understand and share another person’s feelings or emotions. There are two types of empathy — affective empathy and cognitive empathy.
The way we listen depends on what we’re listening to and the reason or intention for listening to it. There are four main types of listening.