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What is case management?

After reading, you will understand the basic concepts of this powerful administration tool for the follow-up and optimization of services that provided to the client.#N#What is Case Management?#N#Case Management is the processing of data for the resolution of a situation or problem. This tool was used primarily by physicians in health institutions to plan, process and monitor health care services. It is now also used as a legal tool, for legal monitoring and optimization that must be had with clients.

Why is case management important?

Case Management is now a main factor in companies that want to develop and advance more in the resolution of conflicts that can arise in projects or in customer service. For this reason the manual and the saturation of forms are left behind for the handling of cases. Case Management software is a reality.

What does it mean when a doctor takes the necessary actions in the different cases that arise in her office?

Making it clear that each patient is unique and has different cases, the doctor will take the necessary actions in the different cases that arise in her office.

Why is case management software automated?

Automation is already the improvement offered by the Case Management Software since the forms or the step by step that the client must follow are automatic in order to be able to process the information better and quickly, thus saving the time of the person involved. For example, forms and electronic signature.

What are the advantages of case management?

The advantages of Case Management make it much faster to offer quick solutions to situations that arise in the company.

What is the objective of a medical staff evaluation?

The objective of this is that the doctor with the procedure she uses can make her patient feel much better.

What is a ticket in a case?

Tickets are a specific example of problem solving in handling cases with a client. The case begins with the name of the client and the complaint he has. Michael in this case can give details of the problem he has so that the ticket is more detailed and the system can identify what type of request it is and be able to provide the solution that is needed.