what dba activities support end users? course

by Carrie Kulas 5 min read

Activities of DBA that provide support to End Users. Most End Users are neither computer savvy nor do they understand technology and importance of databases. Here the DBA plays a very important role by providing following support services: 1. Gathering User requirements. 2. Building end-user confidence. 3. Resolving conflicts and problems. 4. Finding solutions to end-user’s information needs. 5.

Full Answer

How does the dba interACT with the end user?

The DBA interacts with the end user by providing data and information support services to the organization’s departments. Because end users usually have dissimilar computer backgrounds, end-user support services include:

What are the maintenance activities of the DBA?

The maintenance activities of the DBA are an extension of the operational activities. Maintenance activities are dedicated to the preservation of the DBMS environment. Periodic DBMS maintenance includes management of the physical or secondary storage devices.

What are the most time-consuming DBA activities?

One of the most time-consuming DBA activities is teaching end users how to properly use the database. The DBA must ensure that all users accessing the database have a basic understanding of the functions and use of the DBMS software. II. Policies, Procedures, and Standards

What does a DBA do?

Therefore, the DBA must work with both application programmers and end users to teach them the database standards and procedures required for data quality, access, and manipulation. One of the most time-consuming DBA activities is teaching end users how to properly use the database.

What DBA activities support end users?

The DBA function also provides data-modeling and design services to end users. Such services are often coordinated with an application development group within the data-processing department. Therefore, one of the primary activities of a DBA is to determine and enforce standards and procedures to be used.

What end-user operations are supported by a database management system DBMS?

Database Management Systems (DBMS) are software systems used to store, retrieve, and run queries on data. A DBMS serves as an interface between an end-user and a database, allowing users to create, read, update, and delete data in the database.

What are end users in database?

End users are the people whose jobs require access to a database for querying, updating and generating reports.

What are the different types of database end users discuss the main activities of each user?

There are several categories of end-users these are as follows:Casual End Users – These are the users who occasionally access the database but they require different information each time. ... Naive or parametric end users – ... Sophisticated end users – ... Standalone users –

What are the three types of end user?

There are different types of end users. They can be individuals, entrepreneurs, or companies.

How many types of end users in DBMS?

There are basically two types of end users that are discussed below. These users have great knowledge of query language. Casual users access data by entering different queries from the terminal end. They do not write programs but they can interact with the system by writing queries.

What is end user support?

End user support specialists are the first line of help when a user encounters a problem with software or applications or a defect in an IT program. They perform a variety of tasks. They can answer phone inquiries or respond to email requests. In addition, they may perform in-person support sessions.

What is end user services?

End User Services means the services provided by End User Services Provider to End User which includes managing maintenance and support services and certain implementation services related to the Software; Sample 1. End User Services means those Functions related to the support of End User Resources.

What is the role of an end user?

End User Function The end user is the term used for those people who actually use a product, often on a constant or regular basis, as part of their own job. End users are hands-on customers who work directly with various products and tools in order to deliver on the business goals of their own organization.

What is an example of an end user?

An end user is a person that actually uses a product or service. For example, someone might buy perfume for themself, the end user. Another person might purchase razors and blades so they can shave in the morning.

What is end user classification?

We classify end user applications into three categories: systems in which electronic information moves interactively between hospital information systems and end user applications, systems in which electronic information moves in one direction only from the former systems to the latter applications, and systems that ...

Why do end users need to work with DBA?

Because end users usually have dissimilar computer backgrounds, end-user support services include: • Gathering user requirements: The DBA must work within the end-user community to help gather the data required to identify and describe the end-users’ problems.

What is the function of a DBA?

The DBA function also provides data-modeling and design services to end users. Such services are often coordinated with an application development group within the data-processing department. Therefore, one of the primary activities of a DBA is to determine and enforce standards and procedures to be used.

What is a DBA in a database?

As you examine in the following figure, note that the DBA is the focal point for data/user interaction. The DBA defines and enforces the procedures and standards to be used by programmers and end users during their work with the DBMS. The DBA also verifies that programmer and end-user access meets the required quality and security standards.

Why is data backup and recovery important?

When data are not readily available, companies face potentially ruinous losses. Therefore, data backup and recovery procedures are critical in all database installations. The DBA must also ensure that the data in the database can be fully recovered in case of physical data loss or loss of database integrity.

What is a DBA?

The DBA ’s technical role requires a broad understanding of DBMS functions, configuration, programming languages, data modeling and design methodologies, and so on. For example, the DBA’s technical activities include the selection, installation, operation, maintenance, and upgrading of the DBMS and utility software, as well as the design, development, implementation, and maintenance of the application programs that interact with the database.

Why is a DBA important?

The DBA is responsible for ensuring that the data are distributed to the right people, at the right time, and in the right format. The DBA’s data distribution and use tasks can become very time-consuming, especially when the data delivery capacity is based on a typical applications programming environment, where users depend on programmers to deliver the programs to access the data in the database. Current data distribution philosophy makes it easy for authorized end users to access the database. One way to accomplish that task is to facilitate the use of a new generation of more sophisticated query tools.

What is system support?

• System support: System support activities cover all tasks directly related to the day-to-day operations of the DBMS and its applications. These activities include filling out job logs, changing tape, and verifying the status of computer hardware, disk packages, and emergency power sources. System-related activities include periodic, occasional tasks such as running special programs and resource configurations for new and/or upgraded versions of database applications.

What should be done before designing a training program?

Before designing a training program, we recommend documenting business process changes. Only then can you determine the impact of change on employees and the knowledge gaps that need to be filled.

How can mobile technology improve training?

Popular apps, like Slack, can improve training through gamification. In other words, you can test employees’ knowledge via quizzes and games. This leads to higher engagement and memory retention.

Do business owners know every employee's job?

As business owners, you may not always know the details of every employee’s job. This is why it’s a good idea for a managers and subject matter experts to take on the role of trainer.

Why is executive sponsorship important?

As mentioned earlier, executive sponsorship is critical to a successful training program for all the obvious reasons . Very few initiatives in any organization are successful without proper executive sponsorship. In our work with clients, this is one of the most often overlooked aspects of a training program.

Why should trainers be evaluated?

Just as with any employee professional development plan, the trainers should be evaluated and feedback given so that they may improve their delivery and the service provided to their students. Investment must be made in creating and maintaining formal training materials.

How long is Jeopardy training?

With any training day that lasts at least four hours (most are at least full day training classes), we reserve the last hour of each day for Jeopardy. Most training sessions end with a Q&A and/or feedback segment and then dismiss the class.

How often should I teach a class?

The ideal time is for someone to teach a class at least every six months. However, this is impractical in many cases, particularly in smaller organizations. So, the main thought is to provide training opportunities for your trainers as often as possible in order to hone their training skills and methods.

What is peer training?

Peer training provides for greater buy-in by the recipients and company pride and ownership by the trainers. An overused phrase today is “empowerment.”. However, empowerment can be a great thing for an organization and its employees if utilized at the correct junctures. This is one of those times.

Is training end users a consultant?

Training end users is a daunting task, best done by a consultant, right? Well, that may be conventional wisdom, but is not practical long term. We will show you how to tackle this critical task by using your own people as expert trainers, thus saving money, and bolstering your organization's training effectiveness.

Is distance learning effective?

Distance learning is not usually the most effective way to teach, but it can be effective and efficient in certain situations. Industry-focused training. This is one of the areas in which consultants can be very valuable up front in customizing your training for your industry.

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The DBA’s Managerial Role

I. End-User Support

  • The DBA interacts with the end user by providing data and information support services to the organization’s departments. Because end users usually have dissimilar computer backgrounds, end-user support services include: • Gathering user requirements: The DBA must work within the end-user community to help gather the data required to identify and d...
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II. Policies, Procedures, and Standards

  • A prime component of a successful data administration strategy is the continuous enforcement of the policies, procedures, and standards for correct data creation, usage, distribution, and deletion within the database. The DBA must define, document, and communicate the policies, procedures, and standards before they can be enforced. • Policies are general statements of dir…
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III. Data Security, Privacy, and Integrity

  • The security, privacy, and integrity of the data in the database are of great concern to DBAs who manage current DBMS installations. Technology has pointed the way to greater productivity through information management. Technology has also resulted in the distribution of data across multiple sites, thus making it more difficult to maintain data control, security, and integrity. The …
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IV. Data Backup and Recovery

  • When data are not readily available, companies face potentially ruinous losses. Therefore, data backup and recovery procedures are critical in all database installations. The DBA must also ensure that the data in the database can be fully recovered in case of physical data loss or loss of database integrity. Data loss can be partial or total. A partial loss is caused by a physical loss of …
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v. Data Distribution and Use

  • Data are useful only when they reach the right users in a timely fashion. The DBA is responsible for ensuring that the data are distributed to the right people, at the right time, and in the right format. The DBA’s data distribution and use tasks can become very time-consuming, especially when the data delivery capacity is based on a typical applications programming environment, w…
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