During the interview process, a conflict management quiz can highlight which prospective employees are effective in their conflict management and resolution, and which need some work. Generally, a conflict management assessment will ask managers to rate on a scale of 1 to 5 how often they would do a specific action.
A manager skilled in conflict resolution should be able to take a birds-eye view of the conflict and apply the conflict management style that is called for in that specific situation. 1. Accommodating This style is about simply putting the other parties needs before one's own. You allow them to ‘win’ and get their way.
A manager skilled in conflict resolution should be able to take a birds-eye view of the conflict and apply the conflict management style that is called for in that specific situation. 1. Accommodating
With properly managed conflict, an organization is able to minimize interpersonal issues, enhance client satisfaction, and produce better business outcomes. Workplace conflict does not automatically mean that there are specific employees at fault, although in some cases that will be the issue.