the ratio of perceived benefits to price; value = perceived benefits/price; involves judgment by a consumer of the worth & desirability of a product or service relative to substitutes
occurs when a firm offers a very low price on a product (the bait ) to attract customers to a store, who are then persuaded to purchase a higher-priced item (the switch) using a variety of tricks
the money or other considerations (including other products & services) exchanged for the ownership or use of a product or service; price = list price - incentives & allowances + extra fees
involves controlling agreements between two independent buyers & sellers whereby sellers are required to not sell products below a minimum retail price; a.k.a. resale price maintenance
expectations that specify the role of price in an organization's marketing & strategic plans; profit, sales, market share, unit volume, survival, & social responsibility
a product in which a slight increase or decrease in price will not significantly affect the demand, or units sold, for the product
setting a low initial price on a new product to appeal immediately to the mass market
value of an offer, relative to a competitor like Komatsu, is to increase the total customer benefit
A) all will do business with the company again because they are unwilling to dedicate the effort
D) the speed of resolution has no impact on the likelihood of repeat business
In marketing terminology, perceived value is the customers' evaluation of the merits of a product or service, and its ability to meet their needs and expectations, especially in comparison with its peers.
The marketing of a product or service involves attempting to influence and increase its perceived value, which can emphasize qualities such as its aesthetic design, accessibility, or convenience.
The perceived value of a Rolex watch is not based on its functionality but with its image as a mark of personal success and refined taste. At the opposite end of the scale, some brands are marketed as smart bargains. The perceived value of a product may be its low price in comparison with competitors of equal quality.
Possession utility refers to the ease of purchasing the product. A department store that features online ordering, home delivery, or in-store pickup is aiming for possession utility.
The work of the marketing professional is to enhance the perceived value of the brand they are selling.
the ratio of perceived benefits to price; value = perceived benefits/price; involves judgment by a consumer of the worth & desirability of a product or service relative to substitutes
occurs when a firm offers a very low price on a product (the bait ) to attract customers to a store, who are then persuaded to purchase a higher-priced item (the switch) using a variety of tricks
the money or other considerations (including other products & services) exchanged for the ownership or use of a product or service; price = list price - incentives & allowances + extra fees
involves controlling agreements between two independent buyers & sellers whereby sellers are required to not sell products below a minimum retail price; a.k.a. resale price maintenance
expectations that specify the role of price in an organization's marketing & strategic plans; profit, sales, market share, unit volume, survival, & social responsibility
a product in which a slight increase or decrease in price will not significantly affect the demand, or units sold, for the product
setting a low initial price on a new product to appeal immediately to the mass market