see why a course was cancelled red cross

What if the course does not show as completed in Red Cross?

Red Cross Course Cancellation Policy What is the cancellation policy for Classroom and Online and Classroom classes? A student can cancel class enrollment 15 days before the start of the class without penalty, if a cancellation occurs after this the following amounts are deducted from the original payment:

What is the Red Cross course cancellation policy?

Feb 27, 2020 · We are working diligently to rectify the issues so that there is minimal impact for you. The Training Support Center is experiencing higher than normal call and chat volume. Your inquiries will be addressed as quickly as possible. If you try to use the ‘Click to Chat’ button on the Instructor or Partner Portals, please note when the ...

What is the Red Cross quote for the course?

Oct 20, 2017 · The order can also be canceled by speaking with a Red Cross Store Customer Service representative. Red Cross Customer Service can be reached at 1-833-733-7763 or email request to support@redcrosstraining.org. Available hours of operation are Monday through Friday 8:30AM to 9:00PM Eastern.

What happens if my American Red Cross certification has expired?

1. Click on the "Go To Course Launcher" button in the Order Confirmation email sent upon purchase of the blended learning or online only learning; 2. Click on the My Account icon , then click on "Learning Center" in the dropdown and sign in to your account to access your course. If you do not have an account password set, then you will need to set the password in order to …

Why is there an error message on Red Cross Learning Center?

Some instructors/providers have received this error message when trying to access the Red Cross Learning Center. This is due to increased activity on the website. The vendor is working to resolve the issue as quickly as possible.

What to do if your classes are not showing on Redcross?

If your classes are not showing on www.redcross.org/takeaclass, please contact the Training Support Center by creating a support case at https://www.redcrosslearningcenter.org/ s/create-a-case .

How to remove instructors from Red Cross?

Please review your instructor list in the Red Cross Learning Center by clicking ‘Resources/Manage Instructors.’ The instructors listed will be able to set up and report courses, including selecting purchase orders when closing classes. Click the ‘Add or Remove Affiliation’ button and complete the form to remove any instructors who should not be affiliated with your account. You can also request to add instructors to affiliate to your organization.

How to access progress report on Water Safety Instructor?

To access the progress report, students should click the award icon on the top right of the screen ( within the Water Safety Instructor Course).

What is the red button on the training support center?

The Training Support Center is experiencing higher than normal call and chat volume. Your inquiries will be addressed as quickly as possible. If you try to use the ‘Click to Chat’ button on the Instructor or Partner Portals, please note when the Training Support Center has reached the maximum number of chats to which they can respond, the button is ‘grayed out’ or is not visible. When an agent becomes available, the button appears ‘red.’

What happens if a student doesn't use a supported browser?

If the student is not using one of the supported browsers, they will not be able to consume the course.

When do students receive their CEUs?

Students should receive a system-generated email with certifications and CEUs attached once the class is closed or entered through the CRE.

How long does it take to return Red Cross books?

The Red Cross Store has a 30-day return policy for Training Supplies, Books & DVDs, Emergency Preparedness, First Aid items, Apparel and Accessory items purchased after April 5, 2021. All unwanted items must be in new, unused condition and at times still in their original packaging.

Why is shipping delayed for Red Cross?

Due to current natural disasters and the coronavirus disease 2019 (COVID-19) pandemic, please expect shipping delays when purchasing product from the Red Cross Store.

How long before a class can you cancel?

A student can cancel class enrollment 15 days before the start of the class without penalty, if a cancellation occurs after this the following amounts are deducted from the original payment: 10% from 8 to 14 days before the event starts; . 25% from 3 to 7 days before the event starts;

How to contact Red Cross billing?

The customer should contact Red Cross billing by phone at (888) 284-0607 or by email billing@redcross.org.. The customer should have their customer number found on prior invoices starting with PR and Organization ID. The Organization ID is present on the upper righthand corner of the invoice.

What does it mean to be a certified Red Cross instructor?

Once certified, an instructor must become affiliated with or become a Licensed Training Provider with a signed agreement to teach, to report Red Cross courses taught and to issues certificates. (Note: instructors can also be employees or volunteers with the Red Cross. For more information on becoming an employee or volunteering, go to www.redcross.org.)

Does the Red Cross charge sales tax?

The Red Cross will be required to charge applicable state and local sales tax on orders shipped within the United States, protectorates, and territories as per state and local tax laws. For retail products sold on the Red Cross store, products will be subject to tax based on the shipping location entered on checkout.

Can a certified instructor teach Red Cross courses?

Certified instructors, who are not affiliated, are not permitted to teach Red Cross courses.

Why is shipping delayed for Red Cross?

Due to current natural disasters and the coronavirus disease 2019 (COVID-19) pandemic, please expect shipping delays when purchasing product from the Red Cross Store.

Do you need to log in to Blended Learning?

If a Blended Learning course is purchase, students will need to log in to the Learning Center and complete their online learning portion prior to the in classroom skills session.

Why is shipping delayed for Red Cross?

Due to current natural disasters and the coronavirus disease 2019 (COVID-19) pandemic, please expect shipping delays when purchasing product from the Red Cross Store.

What is a quote for Red Cross?

The Course or Courses which are subject to this Agreement and the applicable fees for each such Course are set forth in a written quote previously sent to you by email by a representative of the Red Cross (the "Quote"). The provisions of the Quote are incorporated into this Agreement.

What is a full service training agreement?

This Full Service Training Agreement("Agreement") sets forth the terms under which The American National Red Cross ("Red Cross"), using its own certified instructors ("Instructors"), will provide training services to your employees, members and volunteers in certain life-saving and other courses which are sponsored by the Red Cross (each a "Course" and, together, "Courses").

Does Red Cross require additional fees?

Any additional fees are outlined in the Quote. If a public health emergency or other external event occurs that requires or reasonably warrants changes to the number of participants in a Class, Red Cross may alter any or all of the Class minimums set forth above for a period of time, in its discretion. Any such alteration will not require an amendment to this Agreement and will be communicated to you when Classes are scheduled and documented in the corresponding Confirmation(s). You acknowledge that certain classes may require your purchase of additional items, either through the Red Cross or a third-party supplier, the cost of which items is not included under this Agreement. Red Cross will advise you in advance if any such items are required for a Course. You further acknowledge that certain Courses listed in the Quote may be limited in availability from time to time, and therefore not available in all locations.

What is the Red Cross?

As part of the world’s largest humanitarian network, the American Red Cross maintains a corps of trained disaster responders and strategically positions relief supplies worldwide to deliver immediate support. Our help is triggered by a request from the local Red Cross or Red Crescent team in the country affected and can take the form of relief supplies, cash, telecommunications, mapping, disaster management, and other contributions. See more information here.

How does the Red Cross respond to emergencies?

The Red Cross responds to emergencies in order to meet the urgent needs of those affected by disaster. Our focus is to ensure those impacted are provided safe shelter, food, emotional support, health services, and critical relief items. Once emergent needs are met the Red Cross works one-on-one with clients to help them plan their recovery.

How to make a donation to the Red Cross?

Online: Make a donation online by selecting DONATE FUNDS in the upper left-hand corner of the page. Phone: Call in your donation, by dialing 1-800-HELP NOW (1-800-435-7669). Mail: You can submit your donation by mailing a check to: American Red Cross. PO Box 37839.

How long does it take to get a tribute card from the Red Cross?

You will have the opportunity to select the best option during your checkout process. E-cards are sent same day or the date of your choice. Please allow 2-3 weeks for delivery of printed tribute cards.

What is the International Federation of the Red Cross and Red Crescent Societies?

The International Federation of the Red Cross and Red Crescent Societies, of which the American Red Cross is member, lists vacancies supporting operations around the world. Please visit http://ifrc.org/en/who-we-are/careers/ for the most up-to-date information and job listings.

How many Red Cross societies are there?

The American Red Cross is part of the International Red Cross and Red Crescent Movement, an intricate support system made up of 187 Red Cross and Red Crescent Societies, The International Federation of the Red Cross and Red Crescent Societies and the International Committee of the Red Cross.

What is the Red Cross licensing program?

The American Red Cross has a licensing program to: Protect all marks, trademarks and verbiage that relates to the Red Cross and to ensure that the use of these marks reflect on the Red Cross in a favorable manner. Produce revenue to support and enhance the Red Cross Mission and programs.

How to cancel Red Cross order?

The order can also be canceled by speaking with a Red Cross Store Customer Service representative. Red Cross Customer Service can be reached at 1-833-733-7763 or through email at support@redcrosstraining.org. Available hours of operation are, Monday through Friday 8:30AM to 9:00PM Eastern. The customer should have their order number ready prior to calling.

When is the Red Cross return policy?

The Red Cross Store has a 60-day return policy for Apparel and Accessory items purchased between Nov 15 through Dec 15, 2021.

How to return items to Red Cross?

1. Please fill out the return packing slip with the order #, item #, item quantity, item name, and the return code for the items being returned to the Red Cross Store. The return codes note the reason the customer is returning the item. 2.

How long does it take to return Red Cross books?

The Red Cross Store has a 30-day return policy for Training Supplies, Books & DVDs, Emergency Preparedness, First Aid items, Apparel and Accessory items purchased after April 5, 2021. All unwanted items must be in new, unused condition and at times still in their original packaging.

What does the Red Cross Store advise customers to do?

The Red Cross Store advises customer to open the box(es) their order arrived in to inspect the contents. Even if the customer does not intend to use the contents immediately.

Why is shipping delayed for Red Cross?

Due to current natural disasters and the coronavirus disease 2019 (COVID-19) pandemic, please expect shipping delays when purchasing product from the Red Cross Store.

Does Red Cross store have tracking?

The Red Cross Store recommends customers use a shipping method that can be tracked and is insured. 4. Once the Red Cross Store receives the returned items, the customer will be refunded on their original form of payment for the order, excluding the original shipping charges.

What is the Red Cross's emergency training program?

Train your employees with the knowledge and skills they need for effective leadership in the event of an emergency. From First Aid and CPR training, to Lifeguard and EMT certification, the American Red Cross has the emergency health and safety training and certification options available to suit your employee's needs. Our trained solution specialists can custom tailor a program specifically around your organization. Learn more about all of our comprehensive courses, with online, blended simulation learning, and in-person options, as well as all of the latest learning tools and resources available in the United States today.

Why is shipping delayed for Red Cross?

Due to current natural disasters and the coronavirus disease 2019 (COVID-19) pandemic, please expect shipping delays when purchasing product from the Red Cross Store.