how to get a refund for a online course

To request a refund, follow these steps on a computer:

• Open your My Purchases page.
• Find the course or Coursera Plus subscription you want a refund for.
• Under the Refund Deadline column, click Get Refund. If you don't see this option, the refund deadline has passed.

Full Answer

How do I request a refund for a course?

Go to the course in My learning. Next, click on the ellipses (three dots) at the top right-hand corner of the course player. Select Request a refund in the drop down menu.

How long does it take to get a refund for online training?

Please allow up to 2 working days to receive your online training details (Login details). Once a course has been redeemed, we cannot grant a refund. All refund requests can be sent to info@1training.org or posted to: 1Training International Ltd, 80-83, Long Lane, London, EC1A 9ET, UK.

Do I get a refund if I withdraw from an online class?

Not all students will qualify for a full refund when withdrawing from an online class. If you get your request in to the registration office early enough, you will be issued a full refund.

How do I get a refund for a Udemy course?

If you’re accessing Udemy on a web browser, you can quickly request a refund from your Purchase history page, by following the steps below. Navigate to your Purchase history. Locate the course you wish to refund. Below the course title, click Request Refund. You will be directed to the course refund page.

Can you get a refund from an online course?

Depending on your course, it's up to you to decide the time window's length. However, for online courses, many refund policies allow refunds between 7 and 30 days from purchase.

How do I ask for a refund?

Refund Request Letter—Why Is It Important?Ask for a refund in a polite and formal language.Include details about the product—what was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.

Can I get a refund after getting certification on any Udemy course?

Udemy's Refund Policy. We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy.

How do I reimburse a Udemy course?

How to request a refund from the course playerGo to the course in My learning.Next, click on the ellipses (three dots) at the top right-hand corner of the course player.Select Request a refund in the drop down menu. You will be directed to the course refund page, where you can submit your refund request.

How do I write a refund request for an email?

I am writing this mail to bring your kind attention to the refund for the product I had ordered from your website. I had ordered a saree worth Rs. 5,499 on 25th January with order Id 654321, but I had received a damaged product for which I had requested a return.

What do I do if a company won't refund me?

If you can't get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn't help, you can contact the Consumer Ombudsman. They'll aim to help resolve your dispute within 10 working days.

Can I withdraw money from Udemy?

Once Udemy transfers the revenue you've earned to your Payoneer account and you request a withdrawal, the processing time for transferring to your bank account may vary, depending on your country and payment method: The estimated time for local transfers from Payoneer to your bank account is 1-3 business days.

How do I contact Udemy customer support?

If you have general questions or are experiencing issues during the course creation and management process, please reach out to our team at instructorsupport@udemy.com. You can expect to hear back in 1-2 business days. If you're having trouble getting your identity verified, please reach out to verification@udemy.com.

Can I exchange my course in Udemy?

Your course title can be changed at any time and the change will happen immediately. Navigate to the course page (steps on how to can be viewed here). Click on Course Landing Page. Rename the course in the first box.

How do I Unenroll from a free Udemy course?

Click on the ellipses at the top right-hand of the course player. Click Unenroll from course.

How do I get Udemy coupon code?

Go to the instructor's profile on Udemy and check if they have a website. Visit their site and look for a way to join their email list or newsletter. There's a good chance they'll send out a discount coupon to their list whenever they're running a promotion for their course.

Does Udemy have a free trial?

Udemy offers a free trial that lasts for seven days. After the trial ends, it will automatically convert to the applicable monthly service fee.

If you changed your mind

The Consumer Contracts Regulations stipulate that you have 14 days from entering into a service contract to cancel the agreement, granted that you purchased the course online or via phone. This provision applies to courses conducted in person or remotely.

Leisure activity exemption

The course you booked online falls under a leisure activity if you attend a class with other people on a specific date. If that’s the case, the course is excluded from cancellation rights unless it is defined otherwise by the course provider.

Get your money back

Whether for refunds from online courses or wrongly sold goods and services, Consumer Reclaim will fight for you until you get the compensation you deserve. They have a no-win, no-fee policy wherein they only get paid until clients get their reimbursement.

When you request a refund

You'll get a confirmation email when we get your refund request. You'll also be un-enrolled from the course. If you'd like to continue in the free version of the course, you'll need to re-enroll.

Request a refund for a course on the mobile app

You can't request a refund using the Coursera mobile app. If you don't have access to a computer and need to request a refund for a purchase made in the mobile app, contact Coursera.

Request a refund for a mobile app payment

If you made a payment through the Coursera mobile app, that payment was processed through Apple. You'll need to contact Apple to request a refund. Coursera cannot refund payments made through the mobile app or payments processed by third parties.

How to refund a course on Udemy?

How to Refund a Course 1 Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds. For more information regarding our refund policy, please click here. 2 Refund requests cannot be submitted in the Udemy mobile app (please see the Requesting a refund on a mobile device section below).

How to check if I received a refund?

After you’ve submitted your refund request you can check the status of your refund in your purchase history. You will also be sent an email confirming that your refund request has been processed.

Is Udemy credit faster than refund?

Credit refunds are faster than refunds to your payment method, as the credits are posted to your account immediately, after your refund is processed. For more information regarding Udemy Credits and how they work, please click here.

How to avoid refund requests?

Even though you cannot be sure this won’t happen, let’s see how course creators can avoid unfaithful refund requests: 1 Choose your target market carefully: depending on your offering, try to identify your ideal customer’s profile, and the profile of those customers more prone to be dissatisfied by your course (and therefore abuse of your refund policy). Then go ahead and promote your program only to your ideal students. 2 Don’t overpromise: if you’re promising unrealistic results just to get a few initial sales, it’s more likely that your students will demand a refund once they’ve completed your course and not achieved what they were hoping for. 3 Set up a few conditions for a refund: As you can see in the example of Amazing.com, there are a few conditions for which students can be eligible for a refund. We will talk in more detail about conditions that might work for your course business later in this article.

What is a well thought out refund policy?

A well-thought-out refund policy should protect you and your students. Your policy should include some simple and fair limitations or conditions for your students to respect in order to be eligible for reimbursement.

In A Nutshell How To Get A Refund For A Teachable Course

Teachable allows one to make and sell online classes and coaching with videos, quizzes, and lectures. It’s a straightforward and intuitive interface which makes it an outstanding platform for beginners. It takes care of your sales monitoring, payment collections, and affiliates commissions.

Who Uses Teachable?

We can not deny that we want to take a slice out of the ever-growing demand from the fast and booming industry of online learning.

Ease of Use

Teachable’s best feature is being less of a technician hassle and more of being your partner-in-arms to a business.

Customization

Teachable’s list of partners is fairly extensive making it possible to incorporate as many tools as you want. You will also realize that you can easily create multimedia lectures, videos, homepage, and landing pages using their power editor.

Marketing, Student Tracking Tools, and Analytics Capabilities

When you’re trying to analyze your course sales, Teachables has all the necessary and essential sales tracking and analytics tools that you’d need. You can see how well your classes have performed in specific periods.

Completion Certificates

You would need a Pro or Business Plan to access this feature. The class will award the certificates upon completion (Admin > Courses > Course > Certificates). There are templates available. Teachable will automatically insert your school name, student’s name, and title of the course.

Payment Options

Teachable comes with its own refundable payment processing via Teachable Payments. With this, you do not have to find a 3rd party for payment processing.

What is a course booked online?

If the course you booked online is one that you’ll attend in person with a specified number of people and on a specific date, it may be defined as a leisure activity.

How long do you have to cancel a course?

As a consumer, if you change your mind about a course you purchased online or at a distance, you have 14 days from entering into a service contract in which you can cancel it.

What happens if you don't match the description of a course?

If you start your course and you find that it doesn’t match the description you were given or the teaching isn’t of satisfactory quality, you can request a refund under the Consumer Rights Act.

Can you cancel a contract at a distance?

As long as you’re a consumer, the Consumer Contracts Regulations gives you the right to cancel a contract entered at a distance - for example, when you purchase a course online or over the phone. The definition of ‘consumer’ in the Consumer Contracts Regulations is an individual acting for purposes which are wholly or mainly outside ...

How long does it take to get a refund from a school?

Many schools will require you to put in your notice within the first 7 to 14 day of the start of the semester for any refund.

What happens if you don't withdraw from a class?

If you fail to meet the deadline for withdrawing, you will receive no refund. Schools may consider the length of the class to determine how long a student has to withdraw and still receive a refund. Remember that that refund policies of each school can differ.

Can I withdraw from online college classes?

You should familiarize yourself with refund policies before withdrawing from online college courses. It is not uncommon for students who are enrolled in traditional or online courses to withdraw from the course if they are overload ed, they have been accepted into a waitlisted course, or if the class is too demanding. While withdrawing from a class does not typically affect your standing with the school, making it a habit to enroll in courses that you do not intend on attending can have a negative impact on your chances of transferring to graduate school. If your major concern is whether or not you will receive the money that you have paid back when you withdraw from an online class, read on and learn what you should know before you make a hasty decision.

Can you withdraw from a class you took as a backup?

This is one of the more common reasons for registering for a class that you would like to withdraw from. If you are granted a spot in a waitlisted class, you may want to withdraw from the course that you took as a backup plan. In this scenario, you may be entitled to a refund, but the answer depends on the school.

Does withdrawing from a class affect your standing?

While withdrawing from a class does not typically affect your standing with the school, making it a habit to enroll in courses that you do not intend on attending can have a negative impact on your chances of transferring to graduate school. If your major concern is whether or not you will receive the money that you have paid back ...

Can I get a refund for withdrawing from online classes?

Not all students will qualify for a full refund when withdrawing from an online class. If you get your request in to the registration office early enough, you will be issued a full refund. If, however, you start to attend class and then withdrawal after class starts, you may be entitled to a partial refund.