how does ekman respond to criticism of his work? course hero
by Ms. Felipa Haag
Published 2 years ago
Updated 2 years ago
8 min read
How Do You Respond to Criticism?
Positive Responses 1. Gratitude. Avoid extremes: don’t get gushy or pretend it doesn’t hurt. Just say thanks for your feedback. 2. Questions. Avoid statements until you’ve asked clarifying questions. 3. Restatements. “I hear you saying…” 4. Request for solutions. Ask for suggested solutions. Simpl…
Negative Responses 1. “It’s your fault too.” 2. Making it personal. 3. Standing aloof 4. Minimizing. 5. Arguing. 6. Feeling attacked. 7. Finger pointing. 8. Excuse making. 9. Denial. 10. “I’ll never be good enough.”
Acceptance. It is normal to get mad when things go awry. Our brains are hard-wired to react in certain ways. It is best to step back and acknowledge that your emotions are normal so that you can mo...
Displacement. While you are experiencing a range of emotions that you may not initially control, it may be best for a change of scenery. Get up from your desk, walk out of your offic…
Acceptance. It is normal to get mad when things go awry. Our brains are hard-wired to react in certain ways. It is best to step back and acknowledge that your emotions are normal so that you can mo...
Displacement. While you are experiencing a range of emotions that you may not initially control, it may be best for a change of scenery. Get up from your desk, walk out of your office and take some...
Articulation. Once you have spent some time thinking things through, it may be time to talk it out with the source of the issue. Remember your basic communication skills: Remember who you are commu...
Improvement. After recognizing and dealing with your feelings, it is time to understand the tr…
