Case
Kelsey is a third-year medical student doing rounds in internal medicine. Yesterday, she met Ms. Foster, a quiet woman who was admitted due to a bad case of bronchitis. Kelsey was asked to help prep Ms. Foster for an x-ray. At first, Ms. Foster was a little standoffish and their interactions were awkward.
Commentary
Breaking bad news empathically to patients requires recognizing signs and patterns from patient cues, and the set of potential responses is as broad as a good differential diagnosis. As a physician, you need to note the patient’s affect as you walk in the room.
Author Information
Amy Blair, MD is an associate professor of family medicine and teaches clinical skills courses at Loyola University Chicago Stritch School of Medicine, where she is medical director of the Center for Community and Global Health. She is also a practicing family physician in Maywood, Illinois.
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