course when web sites suggest other item for purchase based on already purchased tems

Which transportation mode has the most accessibility?

Costs less than air and ship transportation: Truck freight is very economical compared to air and ship transportation because associated expenses, such as fuel and truck maintenance, are far less costly. Allows for more accessibility: Road transportation is highly accessible.

Which one of the following is not one of the dimensions of service quality?

Employee satisfaction is not one the five dimensions that is measured by the SERVQUAL SCALE. Employee satisfaction or job satisfaction is, quite simply, how content or satisfied employees are with their jobs.

What dimension of service quality consists of the appearance of physical facilities equipment personnel and communication materials?

According to what's important to them. The five SERVQUAL dimensions are: TANGIBLES-Appearance of physical facilities, equipment, personnel, and communication materials.

Which dimension of service quality refers to the knowledge and courtesy of employees and their ability to inspire trust and confidence?

Which of the following is not one of these categories?...Q.______ dimension of service quality refers to the employees' knowledge and courtesyand their ability to inspire trust and confidence.B.Assurance4 more rows

What is Internet presence?

While a company's Internet presence may be desirable for finding information or conducting product transfers, touching products and talking face-to-face with company representatives remains an integral part of the supplier-customer interface. Click card to see definition 👆. Tap card to see definition 👆. T.

What are the future trends in CRM?

Future trends in CRM include coping with the delicate issue of privacy, utilization of social media, and utilization of cloud computing. 18. In general, companies avoid social media sites since they rarely are able to find useful information about customer opinions via blogs and social networking sites. 19.

What would a company use to import components duty free?

If a company wanted to import the components duty-free, use those components in the production of their end items , and then export them to other countries, they would most likely utilize a (n): Foreign Trade Zone.

What is CRM attribute?

The CRM attribute is called: Customer defection analysis. When an organization attempts to offer the right products and services to customers at the right time through the offer of individual promotions tied to specific events, like birthdays and anniversaries, this is referred to as: Event-based marketing.

Is Internet presence necessary for a company?

While a company's Internet presence may be desirable for finding information or conducting product transfers, touching products and talking face-to-face with company representatives remains an integral part of the supplier-customer interface. True.