The above causes can create many difficulties for your company and its people. These can be things such as: 1 Loss of morale 2 Demotivation 3 Embarrassment 4 Anger 5 Tension amongst the team 6 Stress caused to individuals 7 Loss of clients, business and sales 8 Disorganisation 9 Gossip 10 Higher employee turnover/ lack of retention
Good communication builds a strong team that people want to engage in , it streamlines work processes, it equips your workers with the tools to take on anything that’s thrown at them and ultimately makes your business sing.
Communication is a two- way street. It is an exchange of information between two or more people. If either party doesn't hold up their end, this leads to miscommunication. Involve more people and you’ve got yourself a bit of a melting pot, especially if they don’t know how to communicate effectively.
This being said, when broken down to its most basic form, there are 5 modes of communication. Here they are with examples of how you would see them in the workplace: 1. Listening. This is known as the aural mode. Listening is not just hearing.
Communication is considered a soft skill. Soft skills include such notions as social learning and emotional intelligence. They account for 85% of a person’s success over hard skills, which are things like IQ, training and academic level.
This is also known as the linguistic mode. It is not as simple as just talking, but rather the choice of words used and their delivery. This means that how a thought, opinion, or action is verbalised is important. If words are mumbled, garbled and complicated, or don’t carry the proper tone, this could result in a lack of communication.
Nonverbal. This is all the parts of communication that are not spoken, or gestural communication. Nonverbal communication is vital. It encompasses first impressions. Before a person has even spoken, they’ve already communicated something to you through their body language, posture, and facial expressions.