why wont masterinchemistry course home load

Why is my lab and mastering not working?

If you are having issues entering MyMathLab, try clearing cookies and cache in your current browser or try your class in an alternate browser such as Firefox or Chrome. Google Chrome and Firefox are the preferred browsers.

Does Mastering Chemistry expire?

After you register, you can continue to log in to a Mastering product (MasteringAstronomy, MasteringPhysics, etc.) from one to two years, depending on your textbook.

How do I get a Mastering Chemistry access code?

Go to the Mastering sign-in page for your discipline (www.masteringchemistry.com, www.masteringphysics.com, and so on). Under Register, click Educator > No > Request Access and follow the on-screen instructions. Your status as an Educator will be verified, and a code will be sent to the email address that you provide.

Why is Pearson not opening?

After you have switched browsers and your assignment is still not opening, you must disable pop-up blocker. If you are still having trouble accessing your Pearson work/book, make sure you are logged into Pearson (usually located under "Start Here") or contact your instructor.

How long does a Pearson account last?

When you purchase a Pearson+ subscription, it will last 4 months. Before your initial 4-month term ends, you can extend your subscription by turning auto-renew on in My account. If you turn auto-renew on, we'll automatically renew your subscription and charge you every month until you turn off auto-renew.

How long does Pearson mastering code last?

between 6 months and 2 yearsAccess codes are supposed to be set up to allow students to gain access to online content for the duration of the course. Also, it can vary, depending on the code. Access generally lasts for a duration of between 6 months and 2 years.

How much is a Mastering Chemistry access code?

$113.32FormatAccess Card PackageISBN-13:9780134565927Online purchase price$113.32Net priceInstructors, sign in here to see net priceAvailabilityThis title is out of print.

How do I get my Pearson instructor access code?

You can request an access code from the registration section of most Pearson websites. Note: If you are a high school instructor, please see K-12, High School: Obtain an Access Code for information on requesting an access code for a high school course. Find links to the home pages of many of our products.

Why does Pearson say Subscription not found?

Check the My Courses from Pearson page, to see what subscriptions are currently associated with your account. This error occurs if your account does not include a subscription that is a prerequisite for the product you are registering for.

Does Pearson work on Chrome?

Having trouble accessing your course or assignment? Click here for the steps to correctly setup Google Chrome to work with Pearson webpages.

Why can't I access my Pearson eText?

If you are using the Pearson eText | Global app and don't see any eText in the app, please use you Pearson username/password to login to the Pearson eText bookshelf; https://etext-ise.pearson.com/bookshelf, in a web browser to see if the title is visible there. Please contact Pearson support if you need assistance.

Operating Systems and Browsers

To make your product experience as smooth as possible, our system checks that your device uses a supported web browser and operating system for the product you are accessing. Learn more about browser settings and this compatibility check.

Mobile Devices

After you sign into your Mastering course on a computer at least once, you can use a smartphone or tablet to work on Mastering assignments, Dynamic Study Modules, or Learning Catalytics sessions.

Other Requirements

The Simple Editor (also known as the Authoring Tool) enable you to produce custom assignable items.

Safari: Accept Cookies

Accept cookies in the Safari browser to resolve website or eText issues.

Safari: Recommended Settings

Having trouble accessing your course or assignment? Click here for the steps to correctly setup Safari to work with Pearson webpages.

Supported Browsers and System Requirements

Are you having trouble accessing items on a Pearson Page? Use the links below to view the common supported browser versions you may want to try.

Browser Settings

Having trouble accessing your course or assignment? See these steps to correctly set up your web browser to work with your course.

Chrome: Recommended Settings

Having trouble accessing your course or assignment? Click here for the steps to correctly setup Google Chrome to work with Pearson webpages.

Reset Password but Didn't Get Reset Email

Did you try to reset your password but didn't get an email? Click here for instructions to help.

Delete Cached Files and Cookies

Having trouble logging in or accessing a certain page on a Pearson Webpage? Click here for steps on how to clear your browser cached files and cookies. These files allow website to load faster but can also cause issues if an old version is trying to be used.