why outsourcing may not be the best course of action

by Taya Parisian 5 min read

Outsourcing agreements can fail to achieve intended benefits, not because the goals were ill-conceived but because of poor planning and execution, even cultural intransigence. The benefits of outsourcing come through the successful introduction and sustainment of change — a continuous commitment rather than a one-time event.

Full Answer

Is outsourcing a good idea for your business?

Ideally, outsourcing is a great way to improve your business productivity, performance, and efficiency. However, while trying to improve performance, you also need to prioritize the financial management of your business.

What are the criticisms of outsourcing?

Some critics of outsourcing say that it leads to a general slippage in the labor and environmental standards that apply to the goods and services Americans consume. This is a critique that’s often cited by opponents of NAFTA .

Is outsourcing the answer to supply chain management?

Outsourcing isn’t always the answer, but the myths surrounding it have tarnished its reputation. Successful companies regularly analyze all the factors to determine when third-party manufacturing can help them build a more productive, cost-efficient supply chain—and get a leg up on the competition.

What are the unintended effects of outsourcing?

Outsourcing can also lead to disruptions in the labor force and even cause entire communities to become deserted. Finally, the unintended consequences of outsourcing can spread to the countries where the work is being sent.

Why is outsourcing not good?

Outsourcing Lowers Barriers to Entry and Increases Competition. While increased competition is encouraged by free markets and generally benefits consumers, it can hurt businesses that can't keep up. Outsourcing allows new entrants to industries where labor would have been too expensive otherwise.

What are disadvantages of outsourcing?

Disadvantages of OutsourcingYou Lose Some Control. ... There are Hidden Costs. ... There are Security Risks. ... You Reduce Quality Control. ... You Share Financial Burdens. ... You Risk Public Backlash. ... You Shift Time Frames. ... You Can Lose Your Focus.More items...•

What is one negative effect of outsourcing jobs?

Although companies see an immediate benefit to the bottom line when outsourcing, there are often hidden costs that can negate any of those savings. Outsourcing almost always means job eliminations, which can have a negative effect on morale, loyalty and productivity among the employees who remain.

What are three disadvantages of outsourcing to businesses?

Top Outsourcing DisadvantagesLoss of Managerial Control and Possible Quality Issues.Hidden Costs.Threat to Security and Confidentiality.A Tie to the Financial Well-Being of the Outsourcing Company.Impact on Employee Morale.

What are some of the pros and cons of outsourcing?

The Pros And Cons Of OutsourcingAdvantages Of Outsourcing. ... You Don't Have To Hire More Employees. ... Access To A Larger Talent Pool. ... Lower Labor Cost. ... Cons Of Outsourcing. ... Lack Of Control. ... Communication Issues. ... Problems With Quality.More items...•

Why outsourcing is bad for the economy?

Outsourcing by American corporations has caused permanent damage to American workers, manufacturing, supplier companies, and the living standards of many families. It may lead to short-term profits for the corporation but eventually the corporation will lose the technology and the market to its foreign competitors.

Why Do Organizations Outsource?

Outsourcing allows organizations to focus on their core business and can create a competitive advantage by reducing operational costs.The beauty of...

Advantages of Outsourcing

There can be significant cost savings when a business function is outsourced. Employee compensation costs, office space expenses and other costs as...

Disadvantages of Outsourcing

Outsourcing can expose an organization to potential risks and legal exposure.As an example, if a car is recalled for faulty parts and that part was...

What is outsourcing in business?

Outsourcing is a business strategy that moves some of an organization’s functions, processes, activities and decision responsibility from within an organization to outside providers. Let’s explore some of the advantages and disadvantages of outsourcing. is done through negotiating contract agreements with a vendor who takes on ...

Why do you need to manage processes that are outsourced?

Processes that are outsourced need to be managed to ensure there is diligence with legal compliance and system security. An example of this is outsourcing the IT function and having outsourced employees use their access to confidential customer data for their own gain.

What is quality risk in outsourcing?

Quality Risk. Outsourcing can expose an organization to potential risks and legal exposure. As an example, if a car is recalled for faulty parts and that part was outsourced, the car manufacturer carries the burden of correcting the potentially damaged reputation of the carmaker. While the vendor would need to make good on ...

What happens if a call center is outsourced?

If a customer call center is outsourced to a country that speaks a different language, there may be levels of dissatisfaction for customers dealing with the language barriers of someone with a strong accent.

What is the advantage of having a vendor contract?

The advantage of having a vendor contract is they are bound to certain levels of service and quality. An example of this is if your IT function is outsourced and the technician calls in sick, it is the vendor’s responsibility to find someone to replace them and meet your support needs.

Why do companies outsource?

The most common reasons to outsource include: Reducing operating, labor, and overhead costs. Focusing more on the company’s core competencies, and thus improving its competitive advantages by outsourcing time-consuming processes to external companies.

Why can a company outsource work to an external local factory?

The company can outsource the work to an external local factory to lessen its labor constraint. Company C is a car manufacturer facing increasing raw material and labor costs. Therefore, the profit margin on its manufactured goods is steadily decreasing as costs increase.

What are the types of outsourced services?

The type of outsourcing work depends heavily on the needs of the business and the industry they operate in. The most commonly outsourced activities include: 1 Content writing 2 Customer support service 3 Marketing#N#5 P's of Marketing The 5 P's of Marketing – Product, Price, Promotion, Place, and People – are key marketing elements used to position a business strategically. The 5 P's of 4 Supply chain management 5 Human resource management 6 Accounting#N#Accounting Accounting is a term that describes the process of consolidating financial information to make it clear and understandable for all 7 Engineering 8 Research and design 9 Computer programming services 10 Tax compliance 11 Finance#N#Finance CFI's Finance Articles are designed as self-study guides to learn important finance concepts online at your own pace. Browse hundreds of articles! 12 Training administration

What are the 5 P's of outsourcing?

The most commonly outsourced activities include: 5 P's of Marketing The 5 P's of Marketing Product, Price, Promotion, Place, and People – are key marketing elements used to position a business strategically.

What does strategic alliance mean?

Strategic Alliances Strategic alliances are agreements between independent companies to cooperate in the manufacturing, development, or sale of products and services.

Can a company outsource production?

The company can outsource part of its production process, e.g., the manufacturing and installing of windows in their cars. Assembling time and costs can be saved by outsourcing an expensive production process to an external company that can do it at a cheaper cost.

Why is outsourcing important?

Here are three reasons to give this a try: 1. You Don’t Have To Hire More Employees. When you outsource, you can pay your help as a contractor.

What are the drawbacks of outsourcing?

Despite the many benefits of outsourcing, you don’t want to go down this path until you compare these to the potential drawbacks: 1. Lack Of Control. Although you can provide direction in regard to what you need to accomplish, you give up some control when you outsource.

What happens when you outsource?

When you outsource, you can pay your help as a contractor. This allows you to avoid bringing an employee into the company, which saves you money on everything from benefits to training. 2. Access To A Larger Talent Pool. When hiring an employee, you may only have access to a small, local talent pool.

Why is it difficult to maintain control of a contractor?

There are many reasons for this, including the fact that you are often hiring a contractor instead of an employee. And since the person is not working on-site , it can be difficult to maintain the level of control you desire. 2. Communication Issues.

Is outsourcing good?

Despite all the benefits of outsourcing, it is only a good thing if you’re receiving the quality you expect . Anything less than this will be a disappointment. This isn’t to say you can’t successfully outsource particular tasks, but you need to discuss the expected quality upfront.

Is it better to learn about outsourcing or to compare?

With outsourcing growth expected in the years to come, there may never be a better time to learn more about this topic. Before you move forward, it’s imperative to compare the pros and cons of outsourcing. And it's also very important to understand the effect outsourcing can have on company culture.

Why is outsourcing important?

greater competitive advantage - outsourcing can help you leverage knowledge and skills along with your complete supply chain. Outsourcing can also help to make your business more flexible and agile, able to adapt to changing market conditions and challenges , while providing cost savings and service level improvements.

What are the disadvantages of outsourcing?

As such, it comes with certain risks. For example, when outsourcing, you may experience problems with: lack of flexibility - contract could prove too rigid to accommodate change.

What are the risks of outsourcing?

Outsourcing involves handing over direct control over a business function or process to a third party. As such, it comes with certain risks. For example, when outsourcing, you may experience problems with: 1 service delivery - which may fall behind time or below expectation 2 confidentiality and security - which may be at risk 3 lack of flexibility - contract could prove too rigid to accommodate change 4 management difficulties - changes at the outsourcing company could lead to friction 5 instability - the outsourcing company could go out of business

What Is Outsourcing?

Outsourcing occurs when firms, organizations, or small business owners shift operations to a third party to reduce workload and save operational costs. Most often, such a third party is a gig economy worker.

Reasons for Outsourcing

Business owners outsource jobs for different reasons. Some of them include:

Advantages and Disadvantages of Outsourcing

Understandably, outsourcing is highly beneficial in helping a business achieve efficiency. However, knowing the advantages and the inherent disadvantages will go along in shaping your perspectives before outsourcing some of your essential operations.

Stay on Top of Your Business Finances With Skynova

Ideally, outsourcing is a great way to improve your business productivity, performance, and efficiency. However, while trying to improve performance, you also need to prioritize the financial management of your business.

How does outsourcing affect competition?

Outsourcing Lowers Barriers to Entry and Increases Competition. While increased competition is encouraged by free markets and generally benefits consumers, it can hurt businesses that can't keep up. Outsourcing allows new entrants to industries where labor would have been too expensive otherwise.

Why is outsourcing a good business strategy?

Outsourcing is a good business strategy for companies seeking a competitive edge in finding low-cost labor. This allows these companies to boost profits and pass lower costs on to consumers.

What happens when a worker knows that their job may be outsourced to cheaper foreign labor at any given moment?

If a worker knows that their job may be outsourced to cheaper foreign labor at any given moment, they may lose confidence in their employer and become discouraged. As outsourcing has grown from unskilled jobs to include administrative and intellectual positions, even managerial level employees cannot be certain that their jobs are safe and secure. Workplace satisfaction and worker productivity can be negatively impacted.

Why is outsourcing important?

Outsourcing allows new entrants to industries where labor would have been too expensive otherwise.

What are the consequences of outsourcing?

Outsourcing can also lead to disruptions in the labor force and even cause entire communities to become deserted. Finally, the unintended consequences of outsourcing can eventually spread to the countries where the work is being sent.

What happens if workers in India or China can do the same job for a fraction of the price that domestic labor

If workers in countries such as India or China can do the same job for a fraction of the price that domestic labor demands, those jobs will be sent abroad. It's a good business strategy that allocates labor to its most efficient use, at least according to economists.

What is subcontracting out?

Each part of a business is effectively subcontracted out, and that means that any new company can hire those same contractors (or competitors of those subcontractors) and produce identical items for around the same cost as the big players.

Why is outsourcing not working?

Because many outsourcing agencies or freelancers tend to service multiple clients at any given time, the work you’re sending out may not be receiving the focus it deserves. Depending on the processes you’re outsourcing, that lack of focus could be detrimental to your small business.

Why is outsourcing important for small businesses?

In the right context and deployed shrewdly, outsourcing can be a fantastic way for small business owners to improve efficiencies and bolster their company’s bottom line. But that doesn’t mean the practice isn’t without its own disadvantages, too.

Why do small businesses outsource?

One of the top reasons small businesses tend to outsource work is because it will get done quicker. If you’re working with a limited number of staff members, you can get things done a whole lot quicker by passing time-consuming tasks on to freelancers or external agencies.

What are the disadvantages of outsourcing?

While it may not be an issue for everyone, a major disadvantage of outsourcing is that you may be denying your team or a talented local agency crucial work or development opportunities. Growth begets growth, and by outsourcing work, you may not be contributing to the growth of your community.

What are the benefits of outsourcing digital work?

One major benefit of outsourcing digital work overseas is the substantial differences you might encounter in terms of time zones and holidays. Although this can pose an initial hurdle logistically, once overcome it can effectively mean your business is running even while you’re fast asleep.

How to improve performance of a company?

1. You Get More Experts. Your core team might be fantastic at a few things, but nobody is perfect at everything. By outsourcing particular tasks, companies are often able to substantially improve performance by drawing on the niche skills of experts in certain fields. 2.

What is the most important factor in a project?

One of the most important factors in any project is risk assessment and analysis. By outsourcing certain campaigns or processes on to experts in their respective fields, you will benefit from their enhanced ability to plan and mitigate potential risks. 5.

What are the advantages of outsourcing?

One of the most overlooked advantages of outsourcing is rapid access to new capabilities or technologies that can speed development, lower costs and improve quality. Access to technology may help a company increase the competitiveness of its core products or get new products to market faster.

Why do companies use third party manufacturing?

Most companies use third-party manufacturers only to solve short-term capacity ...

Is outsourcing the answer to outsourcing?

Outsourcing isn’t always the answer, but the myths surrounding it have tarnished its reputation. Successful companies regularly analyze all the factors to determine when third-party manufacturing can help them build a more productive, cost-efficient supply chain—and get a leg up on the competition. Latest Insights.

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Common Types of Outsourced Work

Examples of Outsourcing

  • Below are several examples of how companies outsource certain functions: 1. Company A is rapidly growing and is in need of more office space. However, the company is situated in a very expensive location and there is no room to expand. The company can outsource some of the work that takes up office space (for example, data entry or customer service support) to reduce the n…
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Reasons For Outsourcing

  • The most common reasons to outsource include: 1. Reducing operating, labor, and overhead costs 2. Focusing more on the company’s core competencies, and thus improving its competitive advantages by outsourcing time-consuming processes to external companies 3. Freeing up internal resources and using the resources for other purposes 4. Mitigating risk by sharing risks …
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Disadvantages of Outsourcing

  • Although there are several reasons to outsource, there are also disadvantages to the practice, such as: 1. Risk of losing sensitive data and the loss of confidentiality by outsourcing activities or processes to external parties 2. Loss of management control and the inability to control operations of activities or processes that are outsourced 3. Ou...
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Related Readings

  • Thank you for reading CFI’s guide to Outsourcing. To learn more and expand your career, explore the additional relevant CFI resources below. 1. Competitive Advantage 2. Corporate Development 3. Scalability 4. Strategic Alliances
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