why is my course not shown on cengage

When you click a link to a Cengage course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity. This is usually caused by the browser blocking pop-up windows from the LMS domain.

Full Answer

Why can't I create or copy a course in Cengage?

This could be the result of a technical problem, a limitation, or user error. When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

Why can't I log into my Cengage account?

Hey, mistakes happen. Check to see if perhaps you have more than one account under a different email address. If you're still having trouble, create a case or chat with us by logging into this website with your Cengage account, or give us a call at 800-364-9706.

Do I need an access code for Cengage Unlimited?

I never received my access code! We don’t email you a code, but don’t fret – you don’t need it! Access to digital content is added behind the scenes so you don’t need to worry about entering a code. Simply return to your Student Dashboard (home page) and you should see the content you just purchased. What about Cengage Unlimited?

Why do I see two versions of Cengage in my LMS?

When integrating a Cengage course with your LMS, you see two versions of the Cengage tool listed in your LMS. General Error Message Displays A General Error message displays and the action you were attempting is not successful.

How do I add a course to Cengage?

If you do not have a course key, ask your teacher.Sign in to your NGLSync account at nglsync.cengage.com.Click Add Course.Enter your course key and click Find.Click Register for Course.

How do I find my course key Cengage?

0:000:19How to find your MindTap Course Key - YouTubeYouTubeStart of suggested clipEnd of suggested clipThen click about then click support information from there you should see the course key for yourMoreThen click about then click support information from there you should see the course key for your course displayed as a string of letters. And numbers.

Why is Cengage MindTap not working?

If MindTap is not responding or working correctly, you can check its status at techcheck.cengage.com. Go to techcheck.cengage.com. The current status is shown for all Cengage learning platforms. Optional: Click MindTap for more details.

How long does Cengage take to process?

Approximately 2 weeks from interview to background check to actually starting. A week long process, background check, drug screening, interview.

Is MindTap and Cengage the same thing?

MindTap - The leading digital learning tool – Cengage.

How do I access MindTap on Cengage?

If you use a learning management system (LMS) like Blackboard, Canvas™, or Moodle, you might be able to access your MindTap course from your LMS. Ask your instructor if your MindTap course is linked from your LMS. Use your Cengage account to sign in to MindTap. Create a Cengage account to access your products.

What happened to Cengage?

Cengage Learning filed for bankruptcy under Chapter 11 on July 2, 2013. Cengage Learning emerged from bankruptcy on April 1, 2014, eliminating approximately $4 billion of its funded debt and securing $1.75 billion in exit financing.

How do I access my Cengage textbook online?

You can access your eBook on your mobile device using the following steps:Install the Bookshelf app on your mobile device.In the app, create a VitalSource account with the email for your Cengage account.On a computer, go to vitalsource.com and sign in with the same account you just created.More items...

Is Cengage site down?

Cengage.com is UP and reachable by us.

Can teachers see if you read on Cengage?

Read assigned sections of your eBook. Reading assignments are not graded, but your professor can see if you have accessed your eBook and for how long.

Can teachers see when you access Cengage?

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Can you use Cengage without being a student?

What is Cengage Unlimited? Currently only available to Higher Education students in the United States, Cengage Unlimited is a subscription that gives a student access to our entire online library of eBooks and all their Cengage courses for ONE price, in ONE place.

What happens when you click a link to a Cengage course?

When you click a link to a Cengage course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity.

How to allow pop up windows in Cengage Learning?

Allow pop-up windows from your LMS and Cengage sites so you can open your learning content. If not open already, open Cengage in a browser tab. Click Safari > Preferences. Click the Websites tab. Click Pop-up Windows. Select Allow for the following domains, if listed:

What does missing activities mean?

Missing Activities. Some of your activities are not displaying in your learning path. Activity is Not Marked Practice or Counts Towards Grade. Activities in your learning path are often marked Practice if they do not count toward the final grade, or Counts Towards Grade if they do.

What does conflict message mean in settings?

Settings Conflict Message Displays When Changing Multiple Activities. When editing settings for multiple activities, you can select a setting that isn't valid for all the selected activities. The Settings Conflict message alerts you to the fact that your setting could not be applied to one or more activities.

Is Write Experience scored?

A Write Experience activity was not scored or was scored in a way that doesn' t make sense. When you click a link to a MindTap course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity.

How to refresh a page that is not present?

If you are expecting to see content and it is not present, refresh the page by clicking your browser's refresh button. It may also be necessary to clear your browser's cache and cookies (browsing history), and/or completely close the browser, re-open it, and then log back in to your account.

Is Cengage Unlimited a product?

Cengage Unlimited is just another way to pay for your courses – it’s not a product itself. Buying Cengage Unlimited from us is just like buying a standalone access code or eBook; as soon as you pay, your subscription automatically starts – no access code needed.

Why is my assignment unavailable?

Your assignments may be unavailable for one of the following reasons: Non-Technical Issues. The assignment has not yet reached the available date. The assignment has passed the Due Date or Unavailable Date. You have reached the maximum number of takes on the assignment.

Can you retake an assignment due to late penalty?

Due to a late penalty, you are not able to re-take or open the assignment as it is not possible to score higher than the grade you currently have. Please Note: If you have any questions concerning the availability of an assignment, please speak with your instructor before contacting Technical Support. Technical Support is not able ...

Can technical support make adjustments to assignment availability?

Technical Support is not able to make any adjustments to assignment availability without direct instructor approval. There may be a temporary product outage affecting access to your course or assignment (s). Visit our TechCheck website to see if any maintenance our outage notifications have been posted.