I keep getting the error “Zip code does not match billing address”. Our payment gateway uses zip code verification to protect customers from credit card fraud. Occasionally our payment gateway gets a little overzealous and will block a payment even when the zip code is 100% correct as per the customers billing address. Most zip code errors are resolved by using PayPal to process …
Jun 06, 2019 · June 6, 2019 4:55 AM. Keeps saying the zip code is wrong, and it is not. I have no way to print my stuff. Make sure the State abbreviation was entered correctly; it's easy to make a mistake in a dropdown menu. (As an example, Arizona is AZ nor AR, etc.) After you pay for TurboTax, you can print or efile. Since it sounds like you can't print ...
Please try the following steps to troubleshoot: Ensure you are using a credit card or debit card with a Visa, Discover, American Express, or Master Card logo. If your form of payment has failed multiple times, please contact the credit card company or PayPal to inquire why payment is failing. Please note, certain prepaid gift cards may not be ...
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This error occurs when there is an attempted transaction where the billing zip code provided does not match the zip code on file with the purchaser's bank. This response is received directly from the issuing bank.
If a customer receives this message, they should confirm that their address is current with the issuing bank. If the cardholder has recently moved, it may take their bank a while to have the correct zip code on file for them.
For people that are using Stripe as their payment processor, if the payment is being declined and you'd like to accept it, you may want to see if the “Decline charges that fail zip code validation” setting is on.