When will the percentage of white non-Hispanics in the workforce double?
The percentage of white non-Hispanics in the workforce will double by 2024.
What are the similarities between service workers and customers?
Similarities in culture, dress, and language between service workers and customers create more efficient interactions between them and better business for the firm.
Why is it important to separate workers from different generations?
Separating workers from different generations is a good way to solve intergenerational conflict.
Why is it important to use an age/experience profile?
It is important for executives to use an age/experience profile to identify types of jobs where older workers can use their experience and talents most effectively.
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