which of the following is true about organizational conflict? course heros

by Giovanni Quitzon 4 min read

What is P4P in business?

What is rational model of decision making?

What happens when conflict escalates?

What is feedback in a message?

How many bases of power are there?

What is communication in social science?

Why is face to face communication important?

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What is P4P in business?

Pay for Performance (P4P) plans are a form of reward power.

What is rational model of decision making?

The rational model of decision making explains how managers should make decisions.

What happens when conflict escalates?

As conflict escalates, the number of issues decreases, as parties tend to focus on the most important issues.

What is feedback in a message?

Anything that interferes with the transmission and understanding of a message is known as feedback.

How many bases of power are there?

There are five bases of power; leg I tie, reward, coercive, expert, and referent.

What is communication in social science?

Communication is a form of social information processing

Why is face to face communication important?

Face -to -face conversations are useful for communicating when having a formal record is important

Lack of communication

Oftentimes, conflicts occur when there is a break in the flow of communication at work. When someone is lacking the information they need, they may come to faulty conclusions. Likewise, if an employee misinterprets something their colleague or manager says to them, this can also lead to internal conflict in the workplace.

Different personality types

While having a mix of personality types can help a company gain new perspectives and ideas, it can also lead to organizational conflict. When people with majorly different personalities have to work together, there may be a clashing of values, priorities and work styles.

Ambiguous expectations

When managers make their expectations for employees unclear, this can lead to conflict in the workplace. Employees may grow frustrated or confused about what they are supposed to be doing to succeed. This is especially apparent if they think they are doing something correctly and their manager sends it back with unhelpful feedback.

Unclear responsibilities

In order for a workplace to thrive, there has to be some kind of accountability among departments. Conflict can occur when an issue arises and no one takes responsibility for it. Likewise, employees can get into disagreements over who is responsible for what tasks.

Unfair distribution of resources

When there aren't enough resources at work for everyone, this can lead to competition and conflict. For instance, if the sales department is getting a significant portion of the budget, other departments might feel like their employer favors the sales department.

1. Be mindful of your actions

When interacting with your team, you need to be mindful of how people might perceive what you do and say. What might be a funny joke to someone could be potentially offensive to someone else. It's important that you understand what kind of behaviors are appropriate in the workplace.

2. Accept differences

When people learn to get along, diverse workplaces can see all kinds of benefits. Try to be open to your colleague's ideas or opinions. If you disagree with what they say, try to have a dialogue with them to understand their thought process. You may find that when people get a chance to explain themselves, you actually have a lot in common.

What is P4P in business?

Pay for Performance (P4P) plans are a form of reward power.

What is rational model of decision making?

The rational model of decision making explains how managers should make decisions.

What happens when conflict escalates?

As conflict escalates, the number of issues decreases, as parties tend to focus on the most important issues.

What is feedback in a message?

Anything that interferes with the transmission and understanding of a message is known as feedback.

How many bases of power are there?

There are five bases of power; leg I tie, reward, coercive, expert, and referent.

What is communication in social science?

Communication is a form of social information processing

Why is face to face communication important?

Face -to -face conversations are useful for communicating when having a formal record is important