Chapter 6: The Nonverbal Dimension of Communication
18. Hearing is the same as listening.
Ambushing is listening carefully for the purpose of agreeing with the speaker.
20. When we express support to someone we're listening to, it means we agree with his or her perspective and ideas.
Chapter 6: The Nonverbal Dimension of Communication
Hearing occurs when sound waves hit our eardrums.
During class, Ben was tapping his pen on his desk. This was preventing Michelle from paying attention to what the professor was saying. Ben's pen tapping is an example of an environmental distraction.
18. Hearing is the same as listening.
While visiting her parents on a break from school, Vanda doesn't pay attention to much of what they say. She lets much of their communication just go in one ear and out the other without her ever listening. However, when her mother mentions going shopping to get some new clothes and a new laptop for her to take back to school, she listens attentively. This is an example of: