which of the following is true about listening to customers course hero

by Prof. Fermin Bogan V 9 min read

What is the meaning of "ambushing"?

What does it mean when you say "support"?

What is chapter 6 of the book of communication?

What happens when sound waves hit our eardrums?

Why did Ben tap his pen on his desk?

Is hearing the same as listening?

Does Vanda listen to her parents?

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What is chapter 6 of the book of communication?

Chapter 6: The Nonverbal Dimension of Communication

Is hearing the same as listening?

18. Hearing is the same as listening.

What is the meaning of "ambushing"?

Ambushing is listening carefully for the purpose of agreeing with the speaker.

What does it mean when you say "support"?

20. When we express support to someone we're listening to, it means we agree with his or her perspective and ideas.

What is chapter 6 of the book of communication?

Chapter 6: The Nonverbal Dimension of Communication

What happens when sound waves hit our eardrums?

Hearing occurs when sound waves hit our eardrums.

Why did Ben tap his pen on his desk?

During class, Ben was tapping his pen on his desk. This was preventing Michelle from paying attention to what the professor was saying. Ben's pen tapping is an example of an environmental distraction.

Is hearing the same as listening?

18. Hearing is the same as listening.

Does Vanda listen to her parents?

While visiting her parents on a break from school, Vanda doesn't pay attention to much of what they say. She lets much of their communication just go in one ear and out the other without her ever listening. However, when her mother mentions going shopping to get some new clothes and a new laptop for her to take back to school, she listens attentively. This is an example of:

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