Do all subscriptions renew automatically?
All subscription packages are renewed and charged automatically for successive equivalent periods until you discontinue such renewal by following the instructions here. You must follow the instructions on the page to confirm the cancellation.
Can you redeem questions on Course Hero?
Questions, and Unlocks are a contractual right only; Questions, and Unlocks are not cash or a cash equivalent (such as a gift card) and cannot be redeemed for cash or cash equivalents.
Do you get a refund for a tutor answer?
Upon payment for an answer, you have no right to a refund. Course Hero maintains the right to initiate special incentive and pricing programs.
Is a question and unlock refundable?
Questions, and Unlocks are non-transferable, non-refundable, do not accrue interest, and are valid only for a limited period of time. For more details on Questions, and Unlocks, please see our Frequently Asked Questions.
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