which of the following is not correct about cross functional teams (cfts)? hsa 300 course hero

by Estel Little 5 min read

What is cross functional team?

According to BusinessDictionary, cross-functional teams are: "A group of people with different functional specialties or skill sets, responsible for carrying out all phases of a program from start to finish.". The functional areas of people in cross-functional teams can have diverse ranges. When a group of people from different backgrounds, like ...

Why do teams collaborate?

When teams collaborate, they sometimes agree or disagree with each other's decisions. But it definitely brings them closer. Working together enables a group of people to let go of any former judgments they might have formed of each other.

Why is it necessary to sync with the common goal?

To ensure smooth execution of the cross-functional project , it is necessary to sync with the common goal. That is where involving the customer comes in handy.

Why are metrics important in cross functional projects?

Metrics like time management tools are extremely helpful. They track the time and effort required to complete the cross-functional projects.

How can teams be successful?

For teams to be successful, they need to know what every team member is upto. It is possible only when groups communicate amongst themselves internally.

What happens when a support team transfers a call from one department to another?

Instead of getting the issue resolved, the support team transfers the call from one department to another, thus delaying the problem.

How does teamwork help in decision making?

Teamwork can help drive effective decision making. When teams work together, they come up with numerous alternatives to a problem than when working alone. And they generate these problem-solving alternatives together. Decision making becomes faster when working in a cross-functional team.

Answer

The most simple definition of cross-functional teams (or CFTs) is groups that are made up of people from different functional areas within a company—marketing, engineering, sales, and human resources, for example.

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What is cross functional teams?

The most simple definition of cross-functional teams (or CFTs) is groups that are made up of people from different functional areas within a company—marketing , engineering, sales, and human resources , for example. These teams take many forms, but they are most often set up as working groups that are designed to make decisions at a lower level than is customary in a given company. They can be either a company's primary form of organizational structure, or they can exist in addition to the company's main hierarchical structure.

What happens when a CFT is first convened?

When CFTs are first convened, conflict may be the result . There is a good chance that some of the members of the new team have bumped heads in the past when their functional areas clashed over a project. Additionally, some CFT members may think that their area of specialty is the most important on the team and thus assume an inflated sense of value to the team. Finally, since CFTs often bring together people who have vastly different ranks in the organizational hierarchy, there can be power plays by members who are high-ranking employees off the team but are actually less important stakeholders on the team. Those high-ranking team members may try to assert authority over the team in a situation when they should be deferring to lower-ranking team members.

Do CFTs face conflict?

CFTs often face regular conflict situations . This is especially true of cross-functional teams that are relatively new. Business owners and managers should be aware, however, that important steps can be taken to manage and reduce conflict, including:

Is cross functional team successful?

Many people think that cross-functional teams are only successful in large companies. Conventional wisdom dictates that small companies are probably already operating cross-functionally out of necessity—i.e., the company is so small that people have to perform multiple tasks and work together with everyone else in the company. While that may be true in start-up operations, it is certainly not true of the majority of small businesses. Most small operations have to weigh the pros and cons just like their larger counterparts when deciding whether or not to use CFTs. Those that have chosen to adopt CFTs have been largely pleased with the results.