Training Notes: Notes: Progressive discipline is a process that starts with the communication of expectations to the employee. When an employee doesn’t perform to the established expectations, coaching occurs to inform the employee of the expectations of the work unit and their behavior.
22 Training Notes: Notes: Progressive discipline is a process that starts with the communication of expectations to the employee. When an employee doesn’t perform to the established expectations, coaching occurs to inform the employee of the expectations of the work unit and their behavior.
This is why there is a steady progression in the disciplinary process. The progression should also include documentation of the behavior of the employee. This allows your communication to be about the behavior, for example, “you were late the last two Mondays”: instead of. “It seems you have been late a lot lately”.
The progression should also include documentation of the behavior of the employee. This allows your communication to be about the behavior, for example, “you were late the last two Mondays”: instead of. “It seems you have been late a lot lately”.
One recommendation for an effective performance appraisal or management system is that appraisal criteria should be job-related, specific, and communicated in advance to the employee. True.
Desirability of movement is a weak predictor of voluntary employee turnover.
There are several positive, functional outcomes of employee turnover
Data are seldom available regarding when or where employee turnover is occurring in most organizations
Notes: Progressive discipline is a process that starts with the communication of expectations to the employee. When an employee doesn’t perform to the established expectations, coaching occurs to inform the employee of the expectations of the work unit and their behavior. If coaching the employee does not work, then the disciplinary process moves to other stages of the disciplinary process.
The focus of the course is on the role of the Supervisor and it willtake about2 hourstocomplete.
A reprimand is a written description of an unacceptable behavior or unsatisfactory job performance. It includes a thorough statement of the circumstances causing the current action and a clear picture of future expectations. It must be detailed and provide a timeframe to correction. It also needs to state whatwillhappenifthe correctionor improvement doesn’thappen. Typically this is stated as “further disciplinary action up to and including termination”.
Notes: Regardless of the process used to discipline the employee there are five components to effective discipline. Refer to the slide above for details and questionstoaskyourself.
The last action you need to take is to explain the consequences if the undesirable behavior does not change. During this step be sure to explain that this is not a threat, but a direct result of the actions of the employee’s behavior. For example, “If thispatternofbehaviorcontinues,itcouldleadtofurther disciplinaryaction.”
Notes: The list on the slide above are the high level leaning objectives for this course. Upon completing this course you should be familiar with the course and be able to perform all of the listed actions. This slide repeats at the end of the course and youwillbeshownthecourseobjectivesagainandcanaskquestionsabout anythingyoudo notunderstand.
Theemployeeneedstobemadeawareofthetypeofchangetheyneedtomake to move from undesirable behavior to acceptable. For example, “Over the last six weeks, the quality of your work has been slipping. There were three errors in the work orders you have submitted and they had to be corrected twice before I was abletoapprove them.”