which of the following is an appropriate response to a request for information course hero

How do you write a response to a request for information?

Include answers to both implied and stated questions. Respond to the request promptly. Answer questions even if readers do not want that response. Put the "good news" in your first paragraph.

Does a request letter need to contain background information?

A request letter does not need to contain background information for the reader. false When responding to customer comments online, a company should not reply to neutral posts or comments. A simple request should be treated as an opportunity to conduct extensive sales and promotion activities.

How long does it take to respond to an online request?

Customers may expect a response to their online requests within an hour or two. true In a reply, avoid answering a reader's question if the answer is not what the reader wants to know.

What is an effective response to a customer inquiry?

An effective response to a customer inquiry includes personalized, thorough information. true You should start a request with the request, which is the main idea. Which of the following is the most effective closing statement for a request message?

How to write a positive response?

The first paragraph of a positive reply should build goodwill by approaching the topic in an indirect manner. mention specific memories or a specific quality of the deceased. (1) good news, (2) questions answered, (3) subtle company promotion, if appropriate, (4) courteous closing.

How to make a request in a sentence?

A request is neutral if you. are making a simple request without persuasion. put a direct question or polite request in the first sentence or two. think the reader will appreciate the opportunity to comply with your request. anticipate no resistance from the reader responding ...

When to use neutral message?

When you believe that the reader will not need persuasion to do what you ask, you can use a neutral message. Write a friendly, personalized closing to every reply, rather than relying on clichés. believe that the reader will object to granting your request. are making a simple request without persuasion.

Do request letters need background information?

A request letter does not need to contain background information for the reader. false. When responding to customer comments online, a company should. not reply to neutral posts or comments. A simple request should be treated as an opportunity to conduct extensive sales and promotion activities. false.