cognitive hardiness. An elderly person, according to research that has been conducted, is more likely to manage aging well if: They are busy, connected in healthy relationships, and have stable routines. Cognitive hardiness as defined by Kobasa and Pucetti (1983) involves: a belief that one can control life events.
(both answers) The "demand for work" entails. a worker encouraging a client to work on the task/issue before them, putting their energy into solving their problem.