As the 2000 census makes clear, the United States is a diverse multicultural society. Minority groups make up roughly one-third of the Nation's population, up from one-quarter in 1990. Minority groups are the fastest growing segment of the U.S. population (U.S. Census Bureau 2001). Foreign-born people now constitute more than 11 percent of the population—an alltime …
style to facilitate client success. The course is aligned to the Canadian Standards & Guidelines for Career Development Practitioners. Learning Objectives: Upon successful completion of this course, students will be able to: • Articulate different kinds of diversity (e.g., age, gender, ethnicity)
Working With Diverse Clients Working Effectively with Diverse Clients As immigrant populations grow in many communities and racism issues become more visible, knowing how to work effectively with diverse clientele is essential. This training is designed to help organizations that serve culturally diverse communities gain the awareness, knowledge, and skills to provide …
Providing Care to a Diverse Population Appreciating the richness of cultural, religious, and ethnic backgrounds among older patients can help to promote good health care. When you understand how different cultures view health care, you are better able to tailor questions and treatment plans to the patient's needs.
The scale consisted of five different culturally competent domains: (1) paradigm (ability to adapt to a different type of care), (2) communication (ability to provide information to patients in clear language), (3) specificity (ability to provide specific care for specific groups), (4) organization (ability of the ...
The result is that our efforts to connect with people of other cultures are not viewed as credible. All four components awareness, attitude, knowledge, and skills work hand in glove. A cultural competence approach to diversity education offers professionals a way to consider all four components.
The challenges can be many: believing there isn't enough time to seek continuing education, personal resistance to stepping out of one's own comfort zone, lacking knowledge of where to start when it comes to learning new skills [and] lack of research on best practices with clients of diverse backgrounds who are facing ...Sep 1, 2013
Defining Diversity But cultural diversity includes many groups of clients and many important factors that affect treatment—a client's gender, age, sexual preference, spiritual beliefs, socioeconomic status, physical and mental capacities, and geographic location.
Best Practices for Cultural Competency:Value Diversity. Respect all cultures. ... Self-Awareness. Recognize any personal biases against people of different cultures and work to eliminate them.Awareness and Acceptance of Differences. ... Dynamics of Differences. ... Accept Responsibility. ... Knowledge of Patient's Culture. ... Adaptation.
0:3512:40The 4C's - Understanding Cultural Diversity In Healthcare - YouTubeYouTubeStart of suggested clipEnd of suggested clipMore shamea to remember I've got an easy mnemonic the four C's of culture. The first C is one way ofMoreMore shamea to remember I've got an easy mnemonic the four C's of culture. The first C is one way of asking what do you think is wrong. It's getting at the patient's perception of the problem.
5 common diversity challenges in the workplaceCommunications barriers. It is undeniable that a diverse and inclusive workforce can lead to an increase in innovation, unique opinions and approaches to problem-solving. ... Stereotypes and prejudice. ... Less trust. ... Visa requirements and cost for accommodation. ... Productivity.Aug 7, 2020
Top Challenges of Diversity in the Workplace—And How to Address ThemCommunication issues. ... Cultural misunderstandings. ... Slower decision making. ... Inequitable inclusion. ... Discrimination. ... Final thoughts on the challenges of diversity in the workplace. ... Need DEI Training?
These challenges include the feelings that they are not part of class; lack of experience to handle linguistic needs; large number of learners in language classroom; the strong influence of first language; inadequate time to address each learners' needs, and language policy not being supportive.
5 Best Practices for Serving Diverse CustomersKnow your clientele. Spend time talking with clients to learn about where they are from. ... Seek out culture-specific knowledge of your customers. ... Recognize patterns for communicating. ... Attract diverse customers by having a diverse workforce. ... Build relationships.Jun 21, 2012
Key Characteristics of a Multicultural CurriculumDelivery. Delivery must acknowledge and address a diversity of learning styles while challenging dynamics of power and privilege in the classroom. ... Content. ... Teaching and Learning Materials. ... Perspective. ... Critical Inclusivity. ... Social and Civic Responsibility. ... Assessment.
Multicultural concerns cover a broad range of topics and identities including race, religion, ethnicity, culture, sexual orientation, and/or disability.Sep 13, 2019
Students who have a disability that needs accommodation should let us know prior to the course start so that we can work collaboratively to more effectively meet learning needs.
This online course will be hosted on Life Strategies’ LearnOnline e-learning platform which uses a Moodle-based learning management system. The system organizes a variety of learning activities (e.g., assigned readings, resources, videos, discussions, assignments) into several topical modules which students will progress through on a set schedule as described in the Course Syllabus. A course instructor will facilitate the discussions and review the assignments providing feedback and insights throughout the course. Although discussions are asynchronous (i.e., students are required to make a minimum of two posts, at their convenience, over at least 2 days that the topic is active), from time to time, the instructor may schedule live “sessions” or “office hours” using a web conferencing application (e.g., Zoom). Any “live” components will be communicated to students via the News forum; however, we recognize our students come from different time zones and are balancing many other work/life commitments that can impede attending in real time. As such, live elements will be recorded and/or optional.
After the training, participants will: 1 Be more mindful of their own culture and the effect it has on their daily interactions with clients 2 Anticipate and react appropriately to culturally sensitive situations 3 Understand the reasons behind potential conflicts involving culture 4 Communicate better with clients holding different values 5 Understand and apply the elements of cultural competence for delivering better service
This highly interactive workshop is customized to meet your organization’s particular needs while ensuring the material is interesting, motivating, and relevant. A variety of training techniques are used to help participants examine their own cultural values and beliefs, explore their biases and preferences, and build the skills necessary to succeed in the dynamics of cross-cultural interactions with clients.
Anticipate and react appropriately to culturally sensitive situations. Understand the reasons behind potential conflicts in volving culture. Communicate better with clients holding different values. Understand and apply the elements of cultural competence for delivering better service.
Attitudes on Aging May Vary. Ageism can work both ways. Doctors can make assumptions about their older patients. Older people may unwittingly assume the stereotypes of old age. Those with treatable symptoms may dismiss their problems as an inevitable part of aging and not get medical care.
Some may not even seek treatment for serious conditions. The process of aging may be troubling for older adults. It can be especially hard for people who were generally healthy and could bounce back quickly from an illness.
For some cultures, direct eye contact is considered disrespectful. Until you are sure about a patient's background, you might opt for a conservative approach. And, if you aren't certain about a patient's preferences, ask. The use of alternative medicines, herbal treatments, and folk remedies is common in many cultures.
Family members and office staff may be unable to interpret medical terminology, may inadvertently misinterpret information, or may find it difficult to relay bad news. Although a patient may choose to have a family member translate, the patient should be offered access to a professional interpreter.
Active listening is also essential for a counsellor to be able to develop a positive and healthy interaction with a client. When there is conflict, it’s very common to blame the other person. It is challenging to be objective when the emotional level is high.
When it comes to interpersonal communication in therapy, being flexible and responsive is one of the most beneficial skills a counsellor can have. Different mindsets and emotional states require a particular approach; and the counsellor’s ability to adjust to a client’s needs is likely to dictate the success of that relationship.
It is not respectful to impose personal beliefs and values upon clients. It is the counsellor's role to accept the client for who they are and where they currently are in their life. Geldard and Geldard (2005) emphasise that when a counsellor's values are imposed on an individual, they tend to react by rejecting those values without consideration and withdrawing from counselling.
Brems (2001) explains that counsellors must practice patience and accommodate a client's pace in counselling. Some clients will come to counselling unsure of what they want to say. When this happens, clients can take an extended length of time to choose the word that best describes their situation or feeling.
Some children feel uncomfortable talking about their feelings, therefore combining discussion with an external activity will often help them open up about their feelings . It is important when working with children to remember to apply the strategies and techniques that work best with the child.
There are behavioural cues that alert the counsellor to the possibilities of a child being abused; different indicators are associated with the different abuses. Remembering that the indicators mentioned here are not absolute and that one behaviour that the child displays may not mean they are abused or neglected.
Whatever the cause of the abuse and/or neglect, it can have long-standing consequences for the child. The younger the child, and the more vulnerable they are, the more serious the consequences are likely to be, however, with early intervention children can recover from abuse and neglect.
Coverage is very important because it helps reduce the financial burden of seeking health care. Consumers who lack coverage are less likely to get medical care and more likely to be in poor health. As a best practice, you should explain the dangers of lacking coverage to the consumers you help.
FR 37160). Some of these requirements may change pending the outcome of lawsuits brought against HHS seeking declaratory and injunctive relief from the Final Rule , and are also affected by previous court orders dating back to December 2016 that continue to be litigated.
Jasmine is a 27-year-old consumer who lives in rural Arkansas. She is a lawfully present person who identifies strongly with her Japanese culture and has LEP. She works full time as a hostess in a diner making $10 per hour. Jasmine is single and also has limited vision. You have scheduled a meeting with Jasmine to discuss coverage options.
When you help consumers who may be vulnerable and/or underserved apply for and enroll in coverage through the Marketplaces, you should be familiar with who they are, what barriers they face when getting coverage, any special rules or provisions for helping them access coverage, and what your responsibilities are when you assist them.
Effective June 18, 2018, Navigators in FFMs are not required to maintain a physical presence in their Marketplace service area. In some cases, Navigators may provide remote application assistance (e.g., online or by phone), provided that such assistance is permissible under their organization's contract, grant terms and conditions, or agreement with CMS and/or their organization.
You should be able to communicate appropriately and effectively when you're working with vulnerable or underserved consumers. Your primary goal is to earn their trust . Communication methods that work well with one community or individual within a community may not necessarily work well for other communities or individuals.
The Department of Health and Human Services (HHS) characterizes underserved, vulnerable, and special needs populations as communities that include members of minority populations or individuals who have experienced health disparities.
An experiential approach is Gestalt therapy, which offers a range of experiments to help clients gain awareness of what they are experiencing in the here and now. true.
Donald Meichenbaum is a prominent contributor to the development of cognitive behavior therapy. true. According to the text, personal values of the counselor influence all of the following, except. how the client's life progressed prior to treatment.
Your role as a counselor is to provide a safe and inviting environment in which clients can explore the congruence between their values and their behavior. true. Which of the following is not listed as a characteristic of the counselor as a therapeutic person. counselors no longer have to cope with personal problems.
cultural and environmental variables. The DSM-5 is based on a medical model of mental illnesses that defines problems as residing with society rather than with an individual. false. The only setting in which one might be forced to manage multiple roles is in community mental health centers.
Psychoanalysis provides therapists with a conceptual framework for looking at behavior and understanding the origins and functions of present symptoms. true. Which of the following is not a component of the brief psychodynamic approaches. the therapist functioning as a blank slate.