what should i put in my faq about my course

What if I don't meet the prerequisites for a course?

Aug 23, 2021 · 1. Use service data to identify your most common questions. Your FAQ page should address the most common questions customers have about your products, services, and brand as a whole. The best way to identify those questions is to tap into your customer service data and see which problems customers are consistently reaching out to you with.

What should I look for when choosing a course?

We currently offer 4-week, 6-week, and 8-week courses. Check the course dates listed online prior to registration. For a 4-week or 6-week course, you can expect to spend 5-7 hours a week reviewing and completing the course material. For an 8-week course, you can expect to spend 8-10 hours a week reviewing and completing the course material.

What makes a good FAQ?

In order to share a new course, follow these steps: Login and go to your My eLearning section. Click ‘Share’ next to the course you would like to send to someone. Fill in the name and email address of that person. They will receive an email with a link to the course and instructions on how to activate it, as well as your name and email address.

How to find the right course for You?

A: Contact an AHA Training Center near you to inquire about your options for renewing your course completion card. The Training Center will also be able to answer questions about class availability and cost. or contact the Training Center that issued your previous card using the contact information on the back of the card.

What should be included in a FAQ?

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What is frequently asked in an FAQ?

What should a FAQ page look like?

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What should be in a course description?

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Should you have an FAQ page?

What are the two types of FAQs present on the platform?

What does an FAQ page do?

An FAQ page allows people to find answers to their questions on your website. It alleviates purchasing anxieties, earns trust with visitors, and cu...

Why are FAQ pages bad?

FAQ pages have a bad reputation because they are often home to bad design, poor SEO, and bad customer insight. But they don’t have to be. By unders...

How do I create an FAQ page?

Collect common questions from website visitors and customers. Write concise, clear answers to those questions. Create your FAQ page. Make your FAQ...

Where do I put an FAQ page?

Your website’s header and footer Contact page Product pages

Why do you use FAQs?

You want to use FAQs to not only persuade prospective customers but also to help customers who’ve made a purchase. Answer questions centered around getting started with the product, addressing any issues that customers might have when first using it.

Why is FAQ important?

But, used strategically, it can add a lot of value in different ways, from reducing the burden on customer support to alleviating purchasing anxieties.

What is a powr FAQ?

FAQ by POWr sets up your FAQ page with an accordion layout which users can click to expand or collapse. Customize your FAQ page with icons for questions, interactive hover effects, and colors of your choice.

What is FAQ page?

Your FAQ page can also act as the first point of contact for customers looking for answers before they reach out to you directly with their questions.

When to make FAQ page discoverable?

If you want to get the most out of your FAQ page, you need to make it discoverable where it matters most in the customer journey: when potential customers are considering a purchase and when existing customers are about to reach out to you.

Is a FAQ page an asset?

An FAQ page can be a distraction or an asset, depending on how you execute it. But to ensure that it’s the latter, here are some indications that it’s time to incorporate a FAQ page as part of your website: Customers email you with the same questions on an ongoing basis, so it’s better to address them publicly and prominently.

Does HelpCenter require coding?

HelpCenter also requires no coding and has a simple setup. Despite being free, reviewers of the app say customer service is responsive and helpful.

What to put on FAQ pages?

You might want to lighten up your FAQ pages with fun colors, themes, or humor. These can be effective based on your organization and its branding, but customers aren't on your FAQ pages to be entertained. It's typically best to stick to a basic format and simple design that can be quickly accessed and easily read.

How to know if your FAQ page is effective?

Go back to the categories that you used to segment your support cases. Are there any differences between now and before? Are the same problems affecting your customer base? Or, are you noticing case volume for your most common problems decreasing? If you're seeing this type of positive change, then you know your FAQ page is effective.

What is the FAQ page on Microsoft?

Microsoft has a FAQ page that might surprise you with how minimalist it is. The landing page simply features headers like "Windows" and "Office" with plus signs beside them. Once you click the drop-down menu, it reveals a list of questions related to the topic.

Why is it important to have a FAQ page?

It's important that every FAQ page you have is always accurate. As your organization faces product launches and updates, your FAQ pages should reflect these changes as well. This means your team needs to consistently review each page and revise it after launching new features.

Why are FAQ pages important?

FAQ pages are important because they save time for both customers and employees. Customers don't have to go through the trouble of contacting a customer support team to get answers to simple questions.

Is every FAQ page the same?

As you'll see from the examples below, not every FAQ page looks the same. Depending on what your company is selling and how many products it offers, your FAQ page might consist of a single page with a list of questions or several pages linked together. What's best for your business will vary based on the needs of your customers and how easy it is to troubleshoot your products.

Does Wikipedia have a FAQ?

Wikipedia has an FAQ index that's formatted very similarly to its articles. You can search through all the FAQs at the top or view overarching topics within the categories of "General" and "Specific." Each topic brings you to a separate page that lists all the questions and their answers.

Why is feedback important in online courses?

Feedback can help you improve multiple aspects of your online course, whether we’re talking about your platform, content, or even marketing. Asking for genuine feedback and giving genuine feedback can be nerve-racking for most. Even if you are a more seasoned instructor, it’s a vulnerable position to be in. On the bright side, there’s nothing more valuable than getting constructive criticism from the people who take your online courses.

Is feedback a gift?

Just remember that feedback is a gift but also takes a bit of work and at the end of the day, it’s your job to ask relevant questions so learners can help you in return.

What happens after you complete the online course?

After successfully completing the online course you will receive a Certificate of Completion.

How often can you exit a course?

You can enter and exit a course as often as necessary. If you are not active in the course for 30 minutes , your user session will time out. When this happens, you will see a message that your session expired. Simply log in again and return to the course. You will see all of your completed exercises have been saved.

What is required exercise?

We refer to these as required exercises. Required exercises are mandatory and require 100% accuracy to complete the course.

What is the name on the course completion certificate?

The name on your account when you register on the site is the name which will appear on your Course Completion Certificate.

Do you have to register with the site before purchasing?

You must register with the site before purchasing or completing courses.

Do you have to log out of a course to save an exercise?

No, once you complete an exercise it is automatically saved and appears with a "Review" on the course home page, with a checkmark to the left of the exercise title. Your work in an exercise, however, will not be saved if you log out before you finish that exercise.

What skills do you need to complete an AHA course?

A: For American Heart Association courses that include psychomotor skills such as CPR, students must complete a hands-on skills session to obtain an AHA course completion card. With AHA blended learning, students will practice and test skills to ensure competency during the hands-on skills session.

What is a heartsaver course?

A: Our Heartsaver Courses are for anyone with limited or no medical training who needs a course completion card for job, regulatory or other requirements. While these courses are designed to meet OSHA requirements, OSHA does not review or approve any courses for compliance.

How long does it take for an AHA card to be issued?

A: Training Centers must issue course completion cards within 20 days of successful course completion. Please contact your AHA Instructor or Training Center Coordinator if you have any questions about your card. If you can't remember your Training Center or Instructor's information, visit our Lost Your AHA Completion Card page for more information.

How is the cost of hands-on sessions determined?

A: The cost for hands-on sessions is determined by the AHA Training Center offering the session. Training Centers will be able to answer your questions about availability and fees.#N#Find an AHA Training Center near you.

What is a BLS course?

These types of prehospital professionals usually need to complete a Basic Life Support (BLS) course. Check with your employer or licensing authority and learn more about our BLS course options.

Is BLS included in AHA courses?

A: No, BLS is not included in AHA’s ACLS courses. However, it is expected that healthcare providers taking an ACLS course come to class already proficient in BLS skills. However, the AHA has provided its Training Centers with sample agendas that allow BLS skills to be incorporated into advanced courses. Check with your Training Center about this option. View our courses or Find an AHA Training Center near you.

How to create a FAQ page?

An effective FAQ page: 1 Reflects your audience’s needs. 2 Covers a broad range of intent (transactional, informational, etc.). 3 Frequently gets updated based on new data insights. 4 Lands new users to the website by solving problems. 5 Drives internal pageviews to other important pages. 6 Fuels blog (and deeper content) creation. 7 Showcases expertise, trust, and authority within your niche.

Why do we need FAQ pages?

Because FAQ pages can bring in new visitors to your website via organic search and drive them to related pages – most typically deeper blog pages and service pages closely related to the questions being resolved. The FAQ page is one of the best ways to help people visiting your site.

What is a FAQ on Pretty Little Thing?

The FAQs on Pretty Little Thing tells you their audience immediately and position the design and content accordingly.

What is WorldFirst's FAQs hub?

WorldFirst’sFAQs hub provides single-click content segmentation, plus view all capabilities which place functionality and usability of the resource first – an important part of an effective frequently asked questions resource.

What is an example of an old school FAQ page?

Wikipedia’s help center is a great example of an “old-school” FAQ page.

What is a FAQ page?

An FAQ page is one of the simplest ways to improve your site and help site visitors and users. Advertisement. Continue Reading Below. In no small part, the importance of FAQ pages has been driven in recent years by the growth in voice search, mobile search, and personal/home assistants and speakers.

Do audience questions change frequently?

Your audience questions will change frequently and you need to ensure that your FAQ content reflects this .

Can you transfer units from general education to a new course?

As far as we know, you won’t. At the very least, you can have some of the units that you earned from passing your general education subjects carried over to your new course.

Can you shift classes later?

If you’re going to shift courses much later, though, like when you’re on your third year when most students have already taken several major subjects in their respective courses, you’d probably end up as an irregular student. That means you are neither a first year, second year, third year, or fourth year student because you’ll probably be taking subjects usually meant to be taken by students of different year levels.

Do freshmen take the same classes in their first year?

That would depend on how many units would be carried over to your new course. For example, in some schools, most freshmen students take the same general education subjects on their first year regardless of their courses, so shifting to a new course hardly makes any difference — provided that they do it before they start taking course-specific subjects.

Do you get credit for units in a new school?

From what we know, units are usually credited if the titles and descriptions of the subjects you took in your previous course are similar to the titles and descriptions of the subjects you need to take in your new one; however, there are schools that impose a fixed number of units that can be credited when you shift to a new course or transfer to a new school. For that, we suggest that you get in touch with the school registrar so they can explain it in detail to you.

Why is it important to consider the reputation of a university when choosing a course?

It’s also important to consider the reputation of the university when choosing a course. The name of the university you attend will be on your resume forever, so you’ll want it to help you stand out when applying for jobs.

What factors influence your decision to go to university?

Factors that might influence your decision include cost of living, cost of course, language barrier, and how easy it is to get home to visit the family when you miss them.

What is the purpose of attending university?

Sometimes it’s about discovering yourself in a big city. Sometimes it’s about making friends in a multicultural environment or learning to deal with change. Ask yourself ‘what will make me a well-rounded person?’ and see how a course and university align. A university’s role is to produce graduates ready for any kind of workplace.

What is the Student Super blog?

The Student Super blogcan help with this - packed with tips for building memoryto help you study to gaining internshipsand travelling on a budget

How to turn a degree into a career?

Talk to the university about the kinds of jobs graduates have gone on to. Learn how competitive your field is. Find out who recruits for your career path and the skills that are in demand. If you discover your field is a highly-competitive one, think about what you can study to give you a competitive edge.

Is it easy to go to university?

University is not an ‘easy’ decision, it’s not an excuse to just follow in your friends’ or sibling’s footsteps, so put some serious thought into university before you say yes. Things you might like to ask yourself include:

Is past performance indicative of future performance?

Past performance is not indicative of future performance.

Questions About The Course in General

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