what is a phone course?

What is the course content of the cell phone repair course?

This self-paced e-learning course equips telephone agents with proven techniques to deliver stellar customer service over the phone. It is designed to lay a robust foundation of communication and soft skills by covering the topics of call structure, word choice, etiquette, and voice techniques.

What is phone repair business training?

Our smartphone repair course is a series of lessions, taught by people who have expert knowledge of repairing smartphones. Each lessions covers a major fault that smartphones are likely to develop, showing you how to identify the problem and how to …

Is there any free online course in mobile repair?

Free Course - iPhone Basics Available until . The basics every iPhone owner should know Mike Pahl % COMPLETE FREE Paid Course - April 2019 ... Phone, Hey Siri, Hello Weather Mike Pahl % COMPLETE $20 Paid Course - April 2018 Available until . Control Center, Siri Voices, JustPressRecord ...

What is in the iPhone microsoldering course?

What does a cell phone technician do?

The duties of a cell phone repair technician are to troubleshoot issues with mobile phones, diagnose the cause of a particular problem, then replace parts or perform software updates to repair the device and restore it to full functionality.

Where can I learn how do you use a cell phone?

0:2545:44#66 - How Do I Learn Smartphone Basics? - YouTubeYouTubeStart of suggested clipEnd of suggested clipEvery week to teach you about smart phones and tablets on our website geeks on tour calm is all ourMoreEvery week to teach you about smart phones and tablets on our website geeks on tour calm is all our tutorial.

Is it hard to learn how do you fix phones?

Cell phone repair is very easy for those who have a passion for gadgets and an interest in learning about them. You just need to learn how to disassemble handsets, replace parts, and how to solder components. Various other hardware and software repair techniques are all part of the learning experience.

How do you teach a senior to use a smartphone?

2:026:22Teaching seniors how to use smartphones. - YouTubeYouTubeStart of suggested clipEnd of suggested clipServices right from their pocket. The other is that it helps the senior population to feel veryMoreServices right from their pocket. The other is that it helps the senior population to feel very connected with their family. Families are often spread out across the globe.

Does * 67 still work?

Use *67 to hide your phone number On a per-call basis, you can't beat *67 at hiding your number. This trick works for smartphones and landlines. Open your phone's keypad and dial * - 6 - 7, followed by the number you're trying to call.Jun 4, 2020

What is the simplest smartphone for seniors?

The 5 Easiest Phones for Seniors in 2022Jitterbug Flip2 : Easiest Phone Overall.Alcatel Go Flip 4 : Simplest Design.Jitterbug Smart3 : Easiest Smartphone.Apple iPhone SE : Best Voice Commands.Consumer Cellular Link II : Best Budget Option.Apr 11, 2022

How do I become an expert in a phone repair?

How to Become a Phone Repair TechnicianStep 1: Complete your education and academic studies. ... Step 2: Get Familiarized with All Types of Smartphones. ... Step 3: Join a Mobile Phone Repair Institute. ... Step 4: Buy Some Dead Phones and Tools to Practice On. ... Step 5: Start Working and Gain Experience.More items...•Aug 26, 2021

How long does it take to learn mobile repairing?

Diploma in Mobile Repairing CoursesCourse NameInstitutes OfferingDurationAdvance Mobile Repairing CourseAK Info13 weeksDigital ProfessionalBritco and Bridco4 monthsMobile Phone Hardware and Software EngineeringSiddu Technical Institute3 monthsMobile and Telephone Repairing TechnicianGeorge Telegraph Institute12 monthsApr 10, 2022

How do I become a smartphone engineer?

To become a mobile engineer, it all begins with the correct education. Most mobile engineers must have a college degree in computer science, computer programming, or another similar education. They are also usually required to have a postgraduate degree to become a mobile engineer.Jun 20, 2019

What's a good smartphone for seniors?

Best smartphones for seniors 2022Apple iPhone SE 2020: Best smartphones for seniors. ... Google Pixel 4a: Best non-Apple phone. ... Google Pixel 4A 5G: Best 5G smartphone for seniors. ... iPhone 12 Pro - best premium smartphone for seniors. ... Samsung Galaxy S21 - best premium Android smartphone for seniors.More items...•Mar 1, 2022

Are iPhones good for seniors?

While many assume that seniors have little interest in smartphones, studies show that about half of older adults own one. And when it comes to smartphones, there's hardly a better option than iPhones. Combining sleek design with surprisingly intuitive interfaces, iPhones are the perfect smartphone for seniors.Jan 19, 2022

How do you teach an old person to text?

Work regularly with your grandparents to practice texting. The key to helping your grandparents learn to text is to let them know that they won't master texting in a day. Set regular appointments to visit your grandparents to practice texting. You could also give them texting assignments to complete in the meantime.Mar 15, 2017

What is mastery certification?

Mastery Certification: First Class Phone Skills. After finishing all the content of the course, participants are eligible to take the mastery certification exam. A designation of Mastery Certification from The Call Center School validates and recognizes the learning achievements gained through the course.

How does voice affect customer satisfaction?

If used properly, one’s voice can have a huge impact on customer satisfaction. When used improperly, distracting vocal mannerisms that sometimes creep into speech can have a negative impact on the call and can leave customers dissatisfied.

What is iPhone course?

The iPhone Course teaches you to easily scale up your refurb business, and once you start doing that and training employees with this course, the sky is the limit. The market for 2nd hand smartphones is at the beginning of a huge growth curve, your potential profits are only limited by the size of your ambition.

What is chip level training?

This is a fully comprehensive instructional course in getting into the business of repairing all makes of laptops. Chip-level Training will be customized for your present knowledge of electronics. If you go through the fundamental track , all the power electronic components will be introduced before we move to the logics section. After you become comfortable with power electronics the logic session follows . It is an intensive coverage into the intricate details of chip-level service of the laptops. This involves detailed circuit tracing , signal analysis , replacement of SMD devices and all the tips and tricks our service engineers acquired from the years of experiences. the session makes you confident enough to chip-level service the new generation notebooks from Lenova , Compaq, HP , Toshiba ,Sony and the like .

How many people have internet access?

1. Nearly 52% of the World’s population has Internet access – that’s just under 4 BILLION people. Those numbers are heavily influenced by North America and Europe where Internet penetration is over 80% for each continent.#N#2. Smartphone & Laptop repair is a major segment of the industry. IBISWorld estimates the yearly revenue of the cell phone repair industry at $4 billion, with an annual growth rate of 3%.#N#3. SquareTrade, a company that insures smartphones, reports “a cellphone in the U.S. breaks every two seconds.” Fragile LCD assembly, short battery life and other breakable parts also contribute to a stable market for smartphone repair shops. Tablet repair is also quickly gaining market share.

Can a phone break?

It is an unavoidable fact that smartphones can, and do, break. When they do, people want to get them repaired, but often the only option they have is to take their device back to wherever they purchased it from and have the merchant return it to the manufacturer .

Description

Trying to sell a high-ticket product or service using the phone? You need THIS telephone sales training course!

Instructor

My name is Nader Nadernejad. (As seen on Season 1 of CBC's Canada's Smartest Person, Telus Business, Fullscreen, Maker Gen Studios, The Examiner, CKDU FM, TRENT RADIO and more!)

What is telephone etiquette?

This is an all level customer service course that looks at the correct way to interact on the phone with either our customers, colleagues or acquaintances. Often times the importance of telephone etiquette is underrated and ignored and not counted amongst the customer service topics that need to be reviewed and enhanced from time to time. This course provides step by step simple but vital techniques and tips for anybody who works or has access to a phone regardless of their level. Practicing the techniques would definitely professionalise any students interaction on the telephone and enhance their confidence. This telephone etiquette customer service course would enhance the customer experience of your customers and make customer service management easy.

Who is Yvonne MacCarthy?

The President and head consultant Yvonne MacCarthy (CSP) has a Customer Service Professional (CSP) qualification from the London Institute of Banking and Finance (LIBF). Yvonne also has the Professional Award In Training The Trainer from the London Institute of Public Speaking and an award for the Advanced Training The Trainer from Institute of Leadership and Management (ILM) UK. She consults for the British Council in Ghana and has worked with two very reputable banks in the UK namely NatWest and Santander in the areas of service quality and customer service management in the. Yvonne has trained over 4000 individuals and businesses. The Customer Service Consultant of the year 2018/2019, the partnering consultant of the West African Association of Customer Service Professionals. She speaks on issues of customer service and communication on different platforms.