If you have an expired Groupon, you can often still use it with the merchant for the amount you paid for the deal. The expiration date found on your Groupon refers to the date that the value listed on the deal page—also known as the promotional value—is no longer valid.
The promotional value is what you stand to lose when your Groupon expires. These eight strategies can help you recoup your investment on your expired (or about-to-expire) vouchers lurking in the My Groupons section of your Groupon account.
Want to learn more about the Groupon refund policy before you create your Groupon campaign? Check out the complete Groupon Promise and Groupon refund policy or contact us today at groupon.com/customer_support!
Groupon Bucks issued as a refund have a longer 180-day expiration window. Groupon Getaways’ return policies are more lenient. Getaways that require you to book within a preset window are refund-eligible when the merchant can’t honor your booking request during the active window.
Groupon merchant vouchers can expire as little as 30 days after they’re offered, though they never completely lose their value.
You have 24 hours to use them to purchase a new voucher or vouchers. If you don't make any purchases with your Groupon Bucks within 24 hours, you forfeit your Bucks and Groupon restores the face value of your expired voucher. Remember, that face value won't expire under ordinary circumstances.
You can get a refund to your original form of payment up until 3 days after purchase. Unredeemed Local Groupon that are not Final Sale will be eligible to Trade In for another Groupon deal through your voucher's expiration date.
Here's what you can do to help: If you've already purchased a Groupon, our partners are telling us that the best thing you can do to help is to hold onto your voucher and show up when you can. To support this, we are extending vouchers whenever possible for up to 12 months. We'll notify you as we extend these dates.
“PROMOTIONAL VALUE” means the Full Offer Value less the Amount Paid. “PROMOTIONAL VALUE EXPIRATION DATE” means the date stated on the Voucher when the Promotional Value expires.
Groupon's policies also state that if a merchant refuses to honor your Groupon Voucher, “Groupon will refund the amount paid upon request in the original form of payment, or will credit the Groupon account of the purchaser with an equivalent number of Groupon 'Bucks' for future purchases on the site”.
Promotional value expires 120 days after purchase. Amount paid never expires. Expiration varies (If the Fine Print says this, you'll need to check your Groupon after purchase to view the expiration date of your deal.)
Unless required by law, Groupon Bucks are non-transferrable and are not redeemable for cash. Groupon Bucks will expire one hundred and eighty (180) days after the issue date, unless otherwise specified at time of issuance or in these Terms of Use....Promotional Activity. ... Refunds. ... Groupon Gift Cards.
Making purchases with your Groupon Credits: You'll need to manually apply the Groupon Credits in your account at checkout. Just check the box next to “Apply available Groupon Bucks” under Payment Method, and the number of credits in your account will be deducted from your total.
1. Deals attract low-end bargain seekers. Because the Groupon customer base is made up of deal-seekers and bargain shoppers they might not be willing to purchase beyond the value of the coupon. So, there are low rates of spending and low rates of return.
50%Groupon takes 50% of the sales revenue as its service fee. The deal will generate $1,500 in revenue from 30 new customers, and of that amount $750 goes to the salon and $750 goes to Groupon. Once a deal is advertised, consumers who purchased the Groupon receive it regardless of how many were purchased.
Vouchers purchased for products or services at businesses near you are eligible for refunds if you self-cancel them within one day of buying them, unless their Fine Print says otherwise. You can also ask Groupon customer support to cancel a voucher and get a refund for it within three days of buying it.