Customer Support - Course Hero. Payments & Refunds. Pausing. When your Premier account is paused, it’s on hold, and you can use the remaining time of your Premier Membership at a later date. You may wait to use your account until it automatically resumes, or you can opt to manually resume at any time.
If you have a Premier Membership* and aren't currently using Course Hero, we allow you to pause your membership and use your remaining time at a later date. This is especially helpful when you've already paid for an annual membership but are out of school for vacation. This way, you can use your membership when you actually need it.
When your Premier account is paused, it’s on hold, and you can use the remaining time of your Premier Membership at a later date. You may wait to use your account until it automatically resumes, or you can opt to manually resume at any time. The day your subscription renews would depend on how much time is left on the Premier Membership. For example, if your account …
Pausing. Customer Support - Course Hero. Payments & Refunds. Pausing. What does pausing my account do? How many times can I pause my account? If I pause my membership when will my membership be renewed? Contact Us.
Pausing. We know there are times when you won't be using Course Hero—like over the summer or during winter break—so Premier Memberships* can be paused once per month. Once your membership resumes (either automatically or as the result of your unpausing it), you cannot pause again for another 30 days.
Name | Price | Features |
---|---|---|
Monthly Plan | $39.99per month | 1 month of access Ask up to 10 Tutor questions |
Quarterly Plan | $19.95per month | 3 month of access Billed $59.85 every 3 months Ask up to 20 Tutor Questions |
Annual Plan | $9.95per month | 12 months of access Billed $119.40 every 12 months Ask up to 40 Tutor Questions |
Log in to your account and hover over your profile picture to and go to your Account Settings. Click the Stop Recurring Membership button. Follow the instructions on the page to confirm cancellation. If you signed up through iTunes, you can cancel your subscription directly through your iTunes account. Contact Apple directly for any billing related ...
You can cancel your Course Hero recurring subscription at any time to stop further charges. Please note: This will not automatically refund any new or recent recurring charges.
Give the Course Hero team a ring at 1-888-634-9397.
Course Hero is an online learning platform where students can find course-specific materials contributed by other students and educators. More than one million users have subscribed to Course Hero since the website launch in 2008.
Yes. After your paid membership period ends, you will immediately be relegated to a basic membership at no cost. The free membership allows you pay-per-question access to their 24/7 Homework Help, free literature infographics, and study documents in the Course Hero’s library (although you cannot view them in full or download them).
Yes. Premier Memberships can be paused once per month, but only if you have subscribed through the Course Hero website. Subscriptions bought through the Google Play Store or iTunes cannot be paused.
When you cancel Course Hero, you’ll prevent any additional recurring charges. However, the steps you’ll take to cancel will be determined by how you signed up. Choose from the following options:
How Do You Cancel Course Hero? 1 Log in to your Course Hero account. 2 Visit your Account Settings by clicking on your profile pic. 3 Select Stop Recurring Membership. 4 Complete the form and confirm cancellation. 5 Cancellation will be effective within seven business days. 6 Request a refund by sending Course Hero customer service an email.
Request a refund by sending Course Hero customer service an email.
If you’re still in school, Course Hero isn’t your only option for online tools to help your grades. OneClass has helped millions of students through access to class notes, study guides, textbooks solutions, exam solutions, homework help and more.
This will cancel your recurring charges, but you won't receive a credit card refund. You’ll continue to have access to your Course Hero account for the remainder of your account term.
The rates for OneClass and Course Hero are the same, but you may find that the value is different between the two platforms. More than 90 percent of OneClass user have improved by at least one letter grade. That could be the difference between keeping a scholarship, qualifying for an internship, or getting accepted into grad school.