what does the telephone call from chicago course hero

by Stephen Rice 5 min read

Why did we create CallHero?

We created CallHero because we wanted to create a TON of value at a price point that even someone who is totally new-to-business could easily afford.

How often does CallHero email?

With CallHero, you get daily/weekly/monthly email reporting so you can easily see your call metrics when you are not at the office. Plus we make it easy for you recognize your front desk team for their hard work.

How much of your calls are new patients?

More importantly, about 10% of all your calls are new patients (your opportunities).

What is call tracking?

Call tracking reveals what marketing activities are generating you phone calls. Know exactly how many new patients are booked from your Google, Facebook, Webinars, Website, Email, Print, Community Events, and Doctor Marketing

How to improve answer rates?

Get real time metrics of your call funnel and keep your team accountable to results. Increasing your answer rates by setting daily targets. What gets measured gets done. This will transform the phone culture and call management systems at your business. You can also find out what hours you are missing the most calls and optimize your staff schedules

What is CallHero software?

Our unique call recording, call tracking, and conversation analysis software gives you conversion rates by agent without you wasting endless hours listening to every phone call. CallHero easily helps you identifies why calls fail so you can take immediate action to win back lost patients.

Can you call back a patient who didn't book?

Instead of losing the new patients who called you and “did not book”… Win them back. You can easily listen to call recordings and call them back. Maybe they haven't found someone yet or had a bad initial experience at another clinic.

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