what course should i take to become a receptionist

From our analysis, these are the best receptionist courses:

• Best Overall: “Professional Receptionist Diploma” (John Academy)
• Best Introductory Course: “Reception Diploma” (New Skills Academy)
• Best for Office Admins: “Office Admin and Receptionist Course” (John Academy)
• Best for Hotel Receptionists: “Hotel Receptionist Diploma” (John Academy)
• Best Short Course: “Become Outstanding Receptionist” (Udemy)

Full Answer

How to become a receptionist?

To become a receptionist, take these steps: 1. Get an education. 2. Understand the required skills. 3. Apply for professional certification. 4. Prepare your resume. 5. Search for jobs. Get an education. Most receptionist positions need at least a high school diploma or a GED.

Which Udemy Course is best for receptionist?

Udemy’s “ London Reception Academy ” is the receptionist course we would recommend to most students. Receptionists are the lifelines between the client and the organization and experienced receptionists are often sought after like needles in a haystack.

How many units are there in the receptionist course?

It is an extensive course containing a total of 74 units, during which all the important aspects of the receptionist job are covered. Despite the course being listed as suitable for beginners, I find the material to be a bit too detail-oriented for people with no prior experience as a receptionist.

Who is behind this online receptionist class?

This online receptionist class was curated by Sun Moritz: a seasoned receptionist and recruiter. She opened her first recruitment agency back in 2000 and she has run multiple receptionist academies in London throughout the years.

Which course is best for become a receptionist?

You do not require any formal training to become a Receptionist. A qualification such as the Certificate IV in Business Administration (BSB40515) may develop your skills and improve your understanding of various roles within the business administration section.

What qualifications do I need for receptionist?

There are no set entry requirements to become a receptionist. Employers usually expect good literacy, numeracy and IT skills. They may ask for GCSEs or equivalent qualifications. Employers often ask for relevant work experience.

How do I start as a receptionist?

How to become a receptionist with no experienceComplete your high school education. Many employers require receptionists to receive their high school diplomas before offering them a position. ... Develop your interpersonal skills. ... Work on your organizational skills. ... Practice having a professional demeanor.

Is receptionist a good job?

Yes, being a receptionist is a good career. While it doesn't pay a lot, it can open the door to a lot of exciting opportunities. It has a good work-life balance, and you get to meet a lot of interesting people. One often overlooked benefit of being a receptionist is that they become the face of the company.

Do you need a degree to be a receptionist?

Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills. Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications.

Can you become a receptionist with no experience?

An employer may be willing to hire a receptionist with no experience based on a positive referral. Not all positions are filled using job postings, and an employer may be willing to hire a receptionist with no experience based on a positive referral by a trusted colleague or acquaintance.

Is receptionist a hard job?

Is being a receptionist a stressful job? Receptionists may work in fast-paced work environments or have a high level of administrative responsibility. They may feel stress from having to manage high call volume and administrative requests from staff.

How long does it take to become a Receptionist?

It takes 2 years of professional experience to become a receptionist. That is the time it takes to learn specific receptionist skills, but does not...

How do I become a receptionist with no experience?

To become a receptionist with no experience involves having a good resume and cover letter, some prior work or volunteer experience, and meeting th...

Is an office assistant the same as a receptionist?

No, an office assistant is not the same role as a receptionist. While these roles can be similar in some companies and even be held by the same per...

Is being a receptionist a stressful job?

Yes, being a receptionist is a stressful job. This largely depends on the company you work for. However, a typical receptionist is usually on the g...

Is receptionist a good career?

Yes, being a receptionist is a good career. Being a receptionist can be a very rewarding job. While it doesn't pay a lot, it can open the door to a...

What are the duties of a receptionist?

The main duties of a receptionist are to receive visitors, answer phone calls, manage mail, do clerical work, organize meetings, and provide secret...

What are the qualifications for a receptionist?

There are no specific qualifications for being a receptionist. At a minimum, a high school or GED will suffice.However, unless you know someone, it...

What is receptionist training?

What Receptionist Training Programs Are Available? A receptionist assists customers and clients in person, via the telephone or mail. A receptionist should have strong communication, interpersonal and computer skills, which can often be developed in training or certification programs.

How much do receptionists make in 2020?

These professionals made a median annual salary of $31,110 in 2020, per BLS data.

What skills do you need to be a receptionist?

You must have good interpersonal communication and organizational skills, and be adept at spelling, grammar and composition.

What does a receptionist do?

A receptionist might answer phones, greet clients, assist other team members with projects and tasks, and generally help keep an office organized. Although their specific duties vary greatly depending on their place of work, receptionists may handle mail, schedule appointments, manage calendars, enter data and make paper copies.

What education do you need to be a receptionist?

Education. Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful. Training.

What are the skills of a receptionist?

Customer-service skills. Receptionists represent an organization. As a result, they should be courteous, professional, and helpful toward the public and customers. Integrity. Receptionists may handle client and patient data, especially in medical and legal offices.

How much does a receptionist make?

Receptionists in America make an average salary of $28,105 per year or $14 per hour. The top 10 percent makes over $34,000 per year, while the bottom 10 percent under $22,000 per year.

What is a receptionist in a business?

In factories, large corporations, and government offices, receptionists also may provide a security function. For example, they control access, provide visitor passes, and arrange to take visitors to the proper office.

What are the best states to work as a receptionist?

The best states for people in this position are Alaska, Washington, California, and Rhode Island . Receptionists make the most in Alaska with an average salary of $34,901. Whereas in Washington and California, they would average $33,077 and $33,058, respectively. While receptionists would only make an average of $32,117 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

Why do receptionists spend so much time on the phone?

Receptionists also spend time helping visitors and educating the public about the organization they work for. This is one of those jobs that comes with a lot of opportunities.

How do I become a receptionist?

To succeed as a receptionist, you will need excellent interpersonal skills. You will need to stay a step ahead of your colleagues and clients, so as to anticipate their needs. You’ll also need to have a very pleasant manner and good presentation skills. Receptionists also perform a range of administrative duties.

What do you need to be a receptionist?

To succeed as a receptionist, you will need excellent interpersonal skills.

How much does a receptionist make?

On average, receptionists earn around $23.500 per year in the United States. However, depending on the level of education and experience, the salary of a specialist can range from $16.500 to about $33.000 annually. The wage would certainly depend on the sector or the individual that the receptionist decides to work for.

What do employers look for in a receptionist?

Other than a high school diploma or GED, employers look for receptionists with great interpersonal skills.

What is receptionist job?

Receptionists also perform a range of administrative duties. While some may simply answer the phone and take inquiries, others may have complex roles in administration, data entry, or accounting for example. Learn how to become a receptionist at your own pace, from home.

What do you need to know to be a good receptionist?

Having had some work experience in customer service will be of great benefit, since receptionists need to be able to listen well and respond quickly and concisely. Having good written and verbal communication skills is also essential. Another quality that an employer will look for in a receptionist is computer literacy.

Do you need a high school diploma to become a receptionist?

Most that hold this position have a high school diploma, a few have some higher education although this is not essential. When you become a receptionist, it’s likely that most of your training will occur on the job. You’ll be able to learn as you work all of the necessary skills required as you go along.

What is a professional receptionist diploma?

There are some notable courses such as “Professional Receptionist Diploma”. which is aimed at entry-level people who want to pursue a career in reception. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. At the end of the course, you do have the choice ...

What is receptionist communication?

Receptionists are constantly communicating in person or on the phone to clients or internal staff. Some of the conversations will be tricky, dealing with limited information and troublesome clients and internal stakeholders. The receptionist becomes the middle person liaising and taking notes between the client and the organization staff.

How much does it cost to become a receptionist on Udemy?

In a 40-minute on-demand course, you will learn the basic principles of becoming a receptionist. At the end of the course, you will receive a certificate. The cost of the course of $24, which is very affordable.

What is the role of a receptionist?

Being the front line of an organization, a receptionist plays an important role in managing the front desk of an organization and communicating with clients. To be a professional receptionist you do need to have certain skills. Organizational, office management, working knowledge of MS Office, and sound communication skills.

Do you need a qualification to be a receptionist?

Qualifications For A Receptionist. To become a receptionist you don’t necessarily require a formal qualification. However, when applying and interviewing for receptionist roles having a qualification can provide you the edge over the competition. A qualification demonstrates your desire to learn, self-improvement, ...

Do you need a high school diploma to become a receptionist?

You do not need any formal qualifications to become a Receptionist. Some organizations would prefer a high school certificate. Qualifications demonstrating an understanding of the use of Word, the internet, email, and phones will come in handy.

Can I become a receptionist without a college degree?

To become a receptionist with qualifications, there is plenty of accessible online courses without the need for getting a college degree. If you are looking for receptionist qualifications, I have performed some research on some really good courses. The are many courses out there, but these ones I found to be very good.

Get an education

Most receptionist positions need at least a high school diploma or a GED. Some jobs require an associate's or bachelor's degree in communications or business. Receptionists should be familiar with word processing programs, typing, using computers and multi-line phone systems, and office etiquette.

Understand the required skills

A receptionist is often the first person that a customer has contact with, and working as a receptionist requires several skills. You should be professional, well-spoken, courteous, and well-dressed. You should also have good personal communication and organizational skills and be adept at grammar, spelling, and composition.

Apply for professional certification

Professional certifications can make your application and resume more attractive to potential employers. They can also help you learn more about a receptionist's daily responsibilities. The Certified Professional Receptionist certification is administered by the International Association of Administrative Professionals.

Prepare your resume

A concise, relevant, clear resume can help you stand out compared to other applicants. Review job descriptions for receptionists, and use keywords that appear often, such as 'courteous', 'high school diploma', or 'Microsoft Word'. Many companies use search software to look for applicants with the qualifications they want most.

Search for jobs

During interviews, talk about how you solved a problem like a conflict with a difficult customer. Also, discuss why you want to be a receptionist and why you think you would be good at the job. Along with traditional companies, you can apply for a receptionist job at staffing agencies.