how to turn off course hero auto renewal

Select Course Hero. Click Manage, and then Cancel Subscription. This will cancel your recurring charges, but you won't receive a credit card refund.

Full Answer

How do I cancel my Course Hero subscription?

We'll be sad to see you go! You can cancel your Course Hero recurring subscription at any time to stop further charges. Please note: This will not automatically refund any new or recent recurring charges. Log in to your account and hover over your profile picture to and go to your Account Settings. Click the Stop Recurring Membership button.

What happens when my Course Hero membership expires?

After the membership period expires, your account will then revert to a Basic Membership, which means you will have Premier access until then. Learn more about how to completely close your Course Hero account and be removed from the site.

What is the account number for the Course Hero Program?

Course Hero’s program account number is SSU-R010545446. 24/7 Homework Help Fees, Questions, and Unlocks. To honor the time tutors spend helping you, your payment is automatically completed when an answer is posted or emailed to you. Upon payment for an answer, you have no right to a refund.

Why does Course Hero have a recurring payment system?

To ensure that your service continues uninterrupted, Course Hero implements a recurring payment system. You’ll be billed for the next subscription period at the end of each current period of your selected membership, but you may cancel your recurring payments at any time.

Does Course Hero automatically renew?

Example: If you signed up for a one-year Premier Membership, when your year of membership ends, Course Hero will automatically renew your membership for another year and charge the credit card on file. You can, however, cancel the membership and avoid the recurring payment charge.

Can you cancel Course Hero annually?

So, if you enrolled for a monthly plan, Course Hero would automatically charge the credit card on the account at the end of the current month for the next month. And the same goes for the quarterly or annual plan. You can cancel your subscription at any time before the next recurring charge.

Why does Course Hero keep charging?

If you were charged for a membership, that means that at some point you upgraded your account to a Premier Membership. At that time, you were automatically enrolled in our subscription plan, which auto-renews unless the recurring payment is canceled.

How do I remove my credit card from Course Hero?

To change your payment method, go to your Account Settings, scroll down to the Payment Options and modify the settings there. If you're trying to change the billing address, you'll need to remove the card with the old address and add the card again with the correct address.

What happens if I deactivate my Course Hero account?

If you choose to delete your account, the documents you've uploaded remain on Course Hero in accordance with our Terms of Use. If you have any questions, please click on the Contact Us button below.

Can you get a refund from Course Hero?

Refund request: The fastest way to find out if you qualify for a refund is to reach out using the "contact us" button below. We're available 24 hours a day, 7 days a week. Cancel subscription: To cancel your membership subscription to avoid the next recurring charge, follow the instructions here.

Can schools see if you use Course Hero?

Course Hero does not notify your school because their services are confidential and they have no affiliation to any university. However, if your school uses Turnitin to check the originality of students' assignments, your tutor could detect if you copied a resource word-for-word from Course Hero.

Does Course Hero charge monthly?

There are 3 course hero subscription price options available: Annual membership: $9.95 per month which is billed in one advanced installment of $119.40. 3-month membership: $19.95 per month which is billed in one advanced installment of $59.85. Monthly membership: $39.95 per month.

Do all subscriptions renew automatically?

All subscription packages are renewed and charged automatically for successive equivalent periods until you discontinue such renewal by following the instructions here. You must follow the instructions on the page to confirm the cancellation.

Can you redeem questions on Course Hero?

Questions, and Unlocks are a contractual right only; Questions, and Unlocks are not cash or a cash equivalent (such as a gift card) and cannot be redeemed for cash or cash equivalents.

Do you get a refund for a tutor answer?

Upon payment for an answer, you have no right to a refund. Course Hero maintains the right to initiate special incentive and pricing programs.

Is a question and unlock refundable?

Questions, and Unlocks are non-transferable, non-refundable, do not accrue interest, and are valid only for a limited period of time. For more details on Questions, and Unlocks, please see our Frequently Asked Questions.

What happens if I pause my Premier membership?

If I pause my membership when will my membership be renewed? When your Premier account is paused, it’s on hold, and you can use the remaining time of your Premier Membership at a later date. You may wait to use your account until it automatically resumes, or you can opt to manually resume at any time.

Can I use my Premier account until it resumes?

You may wait to use your account until it automatically resumes, or you can opt to manually resume at any time. The day your subscription renews would depend on how much time is left on the Premier Membership.

How long does it take for a recurring membership to cancel?

Cancellations will be effective within 7 business days. All debts and fees must be paid before the cancellation can take effect.

Can you cancel Course Hero membership?

Example: If you signed up for a one-year Premier Membership, when your year of membership ends, Course Hero will automatically renew your membership for another year and charge the credit card on file. You can, however, cancel the membership and avoid the recurring payment charge.

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