how to return a streaming course the great courses

Please return courses to: The Great Courses

Returns Processing 437 New Sanford Road Dock Door #3 La Vergne, TN 37086-4184 Phone: 1-800-832-2412 Replacements If a disc ever breaks, warps, or gets damaged, The Great Courses will replace it as long as the course is in print, absolutely free.

Full Answer

How do I watch a course in the streaming course viewer?

Your streaming course viewer opens automatically on the same page. Press play, and enjoy! Pause, stop, and restart your lecture at any time. Expand your window to full-screen by clicking on the icon located in the bottom-right corner of the viewer.

Can I watch or listen to my great courses?

If you purchased a digital version of your Great Courses, there's no need to wait for the course to arrive in the mail. You can start discovering new insights, in just minutes, on your personal computer, laptop, smartphone, iPad, Kindle Fire, or Roku device. Streaming is the easiest way to view or listen to your courses.

Should you take a digital or streaming course?

Digital versions of courses don’t require any waiting around—you’ll have immediate access and can stream videos on your computer or device. I generally opt to stream videos, but you can also download them. This is very useful if you’ll be watching them later in a place with no internet access.

How long does it take to receive my great courses?

If you purchased a digital version of your Great Courses, there's no need to wait for the course to arrive in the mail. You can start discovering new insights, in just minutes, on your personal computer, laptop, smartphone, iPad, Kindle Fire, or Roku device.

How do I cancel the great courses?

Open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one. Click on menu, then go to "Subscriptions". Choose the The Great Courses Plus subscription you wish to cancel and tap on the "Cancel Subscription" option.

Can you download Wondrium videos?

Wondrium is a streaming video and audio learning experience. You can stream a collection of programs and episodes from our website in addition to streaming and downloading from our Wondrium app. The Great Courses offers a la carte purchases of DVDs and Downloads.

Is the great courses free with Amazon Prime?

The Great Courses Signature Collection is available now in the U.S. via the ‌‌Apple TV‌‌ app, Amazon Prime Video, and Roku for $7.99 per month. There is also a seven-day free trial available to try the service out. Get weekly top MacRumors stories in your inbox.

How do I download Great Courses videos?

A: When you are logged into your account, click My Digital Library and then select the course you would like to download. Right-click (or Ctrl-click on Mac) the download icon and select “Save As,” “Save Link,” “Save Target,” or “Download Link As” to download your selected lecture.

Why did great courses plus change to Wondrium?

The Great Courses Plus grew rapidly, but so did the demand for new types of learning experiences. We decided it was time to step out from behind the podium and move beyond traditional academic content.

Is Wondrium the same as The Great Courses?

If you were familiar with The Great Courses Plus, Wondrium is the new, rebranded version of that old site. Much of the content comes from the now-retired The Great Courses Plus, and there's new content, too, thanks to partnerships with a few nonfiction video production companies.

What has happened to The Great Courses?

In April 2021, the company announced the rebranding of its global streaming platform from the Great Courses Plus to Wondrium, along with new licensing agreements to include content from Kino Lorber, MagellanTV, and Craftsy.

Can you share Great Courses?

With an eGift, you can instantly send a Great Course to a friend or loved one via email. It's simple: Find the course you would like to eGift.

How do I download lectures from The Great Courses?

A: When you are logged into your account, click My Digital Library and then select the course you would like to download. Right-click (or Ctrl-click on Mac) the download icon and select “Save As,” “Save Link,” “Save Target,” or “Download Link As” to download your selected lecture.

Are The Great Courses on Netflix?

The Great Courses, the leading global media brand for lifelong learning, recently launched an all-you-can-learn streaming service, The Great Courses Plus. With the streaming option, customers are not limited to a single course.

How can I watch The Great Courses for free?

Fortunately, your Mentor Public Library offers four ways that you can enjoy more The Great Courses for free.Borrow them from us. ... Stream them using Kanopy. ... Watch the Great Courses with RBDigital. ... Stream audio versions of the Great Courses for free with Hoopla.

How can I watch Great Courses on my computer?

My Digital Library on TheGreatCourses.com lets you stream courses you own on your computer (requires account login). You can also download the Instant Video formats of the course to view when offline.

How to clear cache on iPad?

To clear your cache, go to the settings button on your iPad, and click the Safari icon. Select the clear cache option.

Why won't my course show up on my computer?

If you have ordered a course format without a download or streaming option, it will not show up. In some cases, if you did not purchase the specific download/streaming format, it might display but not play.

How to know which lecture you're streaming?

If you already have the viewer open, there are buttons for "previous lecture" and "next lecture" that you can select. The lecture number and title are always displayed, so you know which lecture you’re streaming at all times.

What is streaming in college?

Streaming is the easiest way to view or listen to your courses. All you need is a supported device with a high-speed internet connection.

How many times can you stream a lecture?

You can stream your lectures as many times as you want.

Can you watch Great Courses on Roku?

To enjoy The Great Courses you have already purchased via our Roku app, link your Great Courses Digital Library to Roku for your TV .

Can you stream a lecture on the same page?

Choose the lecture you want. Your streaming course viewer opens automatically on the same page.

Getting Ready to Stream

If you purchased a digital version of The Great Courses, there's no need to wait for your courses to arrive in the mail. You can start discovering new insights in just minutes on your personal computer, laptop, smart phone, iPad, Kindle Fire, or Roku device.

Mobile and Tablet

If you are on a mobile or tablet device, download our app to take your courses with you while you exercise, run errands, or travel.

Desktop

Do I need to change my computer settings or download any applications to stream my courses?

Roku

To enjoy The Great Courses you have already purchased via our Roku app, link your Great Courses Digital Library to Roku for your TV .

Getting Ready To Download

You can start discovering new insights in just minutes after purchasing and downloading your digital course to your personal computer, laptop, smart phone, or iPad.

When and Why Do Your Courses Go on Sale?

Every Great Course goes on sale at least once a year at up to 70% off its retail price. This revolving sales approach allows you to get both great value and great service. Here's how: Producing large quantities of only the Great Courses currently on sale keeps our manufacturing and inventory costs down. More important: We get to pass these savings on to you. This approach also enables us to fill your order immediately: 99% of all orders placed by 11:00 a.m. Eastern Standard Time ship that same day.

What Is a "Catalog Code"?

A Catalog Code is the six-digit number that appears on the mailing label of the mail piece, catalog, email, or advertisement you're ordering from. This code ensures that you'll get the sale prices that appear in that particular piece. Catalog Codes, which are good through the mail piece's expiration date, also allow us to determine which mail pieces our customers find most enjoyable and helpful.

What Media Formats Can I Order My Courses In?

We offer the Great Courses on DVD and as Instant Video (compatible with both iTunes and Windows Media Player) and Instant Audio (both MP3 and MPEG-4). Transcript Books are also available for sale for most Great Courses. Our DVD, Instant Video, and Instant Audio formats provide you with the highest-quality video and audio.

Should I Purchase My Course as Audio or Video?

The choice depends both on the content of the individual Great Course and how you want to use it. Audio: Audio versions are very flexible, allowing you to listen to your course almost anywhere and at any time you like: while commuting, while jogging, while gardening—even while swimming. Video: Video versions contain all visual elements that the professor finds useful for enhancing comprehension of the subject. Some visual elements include:

How Do I Calculate My "Shipping, Processing, and Guarantee" Charge?

In order to calculate your domestic "shipping, processing, and guarantee" charge, please refer to the chart below.

How Much Does It Cost to Ship My Order Internationally?

In order to calculate the international shipping charges of your order, please refer to the chart below.

What Should I Do If I've Forgotten My Password or email Address?

One of our friendly and knowledgeable Customer Care Representatives will simply ask you to verify some information for security reasons and then help with your login information.

Does Great Courses charge GST?

The Great Courses collects applicable GST, HST, PST, and QST at the time your order is placed and remits the proper amount to Revenue Canada. By placing your order, you authorize The Great Courses to use its FedEx customs broker to obtain customs clearance for your merchandise. The Great Courses are manufactured in the United States and are not assessed duty.

Do customs fees vary by country?

Delivery and custom fees vary by country. Please note that you are responsible for any custom fees that may be charged . Please refer to your local customs office for more information specific to your location.

Do you need a credit reference form for accounts receivable?

Our Accounts Receivable Department requires the completion of a credit reference form on all new accounts, along with the purchase order. You can print your Credit Reference Form here.

Does Great Courses accept credit cards?

The Great Courses accepts credit cards or purchase orders from public and community libraries, school districts and charter schools, colleges and universities within the US and Canada. Organizations and businesses not included in this list may order using a credit card, check, or money order in US funds.

Does Teaching Company collect taxes?

Applicable local, state, or international taxes may apply to your order. The Teaching Company collects taxes in AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, and WV. For Alabama, seller has collected the simplified sellers use tax on this transaction (s) and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. Seller’s program account number in Alabama is SSU-R009587139.

What is streaming software?

Streaming service software is licensed to the company and is designed to enable streaming of content from the company to certain devices. This software is licensed to you by the company pursuant to these terms and conditions and solely for the purpose of using streaming service and for no other purpose whatsoever. We do not warrant the performance of this software, including its continuing compatibility with our service. You may not copy or reproduce the software nor may you decompile, reverse engineer, disassemble, modify or creative derivative works of any of the software, or any portion thereof. Any unauthorized use of the software is strictly prohibited and the company reserves the right to not provide the software (including updates) to you at any time and to discontinue the ability to access the Streaming Service through such software at any time, without prior or any notice.

Why is streaming service unavailable?

Streaming Service may be unavailable to you from time to time in connection with maintenance or for other technical or non-technical reasons, and, as a result, without prior notice to you, some or all Products or Services ordinarily available via Streaming Service may cease to be available.

Where is the Great Courses website located?

Our Site is a web site operated by The Teaching Company, LLC, 4840 Westfields Blvd. , Suite 500, Chantilly, VA 20151-2299 (under the trading name of The Great Courses). If you would like information on how to contact us, click Contact Us.

What happens if a contract is invalid?

If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term, condition, or provision will to that extent be severed from the remaining terms, conditions, and provisions which will continue to be valid to the fullest extent permitted by law.

What happens if you fail to perform a contract?

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract or these Terms and Conditions, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default.#N#No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

What does "submit a response" mean?

By submitting a response, you understand and agree that you are consenting to the release of all information provided in your response, including your rating of a product or service, to a public forum, including other users of our site. If you do not want your responses to be shared in a public forum, do not use the response feature on our site.

What are not permitted responses?

You are not permitted to post Responses that contain: harsh, profane or discriminatory language; illegal, obscene, threatening, defamatory or otherwise objectionable content; URLs, phone numbers, mailing or e-mail addresses, other personal information; misleading information regarding the origin of the Response; or a discussion of the Company’s policies or services. We do not regularly review the Responses posted on our Site; however, we reserve the right to reject, remove or edit any such Responses at any time without notice to you. You understand and agree that we may, but are not obligated to, review Responses and may delete or remove them (without notice to you) in our sole and absolute discretion, for any reason or no reason. In addition, we may use Responses for the purposes set forth under the “Use of Responses: License Grant” section below.

What to do if email notification is missing?

If the email notification is missing, first check your Spam folder. Depending on your email provider, it may have mistakenly been flagged as spam. If it is not found, please email customer service at ( [email protected]) or call for assistance.

When the recipient clicks on their email and redeems their eGift, will you receive an email notification?

When the recipient clicks on their email and redeems their eGift, you will automatically receive an email notification .

Can you redeem a gift from The Great Courses?

When redeeming your gift, you will be able to enter your exsiting The Great Courses email into the redemption form so you can associate it with the correct account.

Can you delay an eGift?

Unfortunately, there is no way to delay delivery of an eGift. However, you may enter your own email as the recipient so that the gift email will be sent to you and you can simply forward the email to the intended recipient when you would like them to receive the gift. Just make sure you don’t click the “redeem” link in the email or the gift will be added to your account.

Can you exchange egifted courses?

Great minds think alike! We can exchange the eGifted course for another course of equal value. Please call customer service at for assistance.

Can you return a gift that was sent immediately?

Because the gift is sent immediately, it cannot be returned or exchanged by the person giving the gift. The recipient can exchange the gift for another course of equal or lesser value, or pay the difference on a more expensive item

Does egifting cover digital products?

eGifting only covers digital products. To purchase a DVD version of a course and mail it to a friend, please call customer service at for assistance.

Who is The Great Courses for?

Overall, I’d say that The Great Courses platform is perfect for people who are :

How much does The Great Courses cost?

That depends. There are three main ways of accessing The Great Courses:

What does Magness use to illustrate archaeological sites?

As the lectures unfold, Magness uses photos, maps, and other visual elements to illustrate archaeological sites. These images—buildings and ruins, caves and rock-cut tombs, artefacts, documents and scrolls, murals, and more—illustrate key concepts and show you examples of the raw evidence with which archaeologists work.

How long is the Great Courses Plus trial?

As of June 2020, The Great Courses Plus offered a free 14-day trial, after which you can choose to pay on either a monthly (billed $20 per month) or quarterly basis (billed $45 per three months). Another way of accessing The Great Courses is through Amazon Prime. If you have Prime, you can purchase individual lessons or an entire course, ...

How long is Magness' lecture?

She has a personable speaking style, and the lectures are well-paced and run about 30 minutes each. I find this to be a good length, long enough to convey complex ideas but succinct enough to keep me engaged.

What is Polk's job?

Polk does a great job in this class of balancing general theory and concepts with practical advice. For instance, he has several lectures covering topics such as “Conscious, Explicit Learning” and “The Neural Basis of Explicit Learning,” which give a clear overview of this form of learning.

How many lessons are in a class?

The classes are generally shorter and quicker to work through than Great Courses. An entire class, for instance, might comprise five or six short lessons adding up to one hour of total content.

What is Great Courses app?

The Great Courses App enables you to play courses you have purchased from us.

How many courses are there at The Great Courses?

More than 500 courses available at TheGreatCourses.com.

Does Great Courses have privacy policies?

The developer, The Great Courses, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.