We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy. Most refunds are returned via the original payment method.
How to request a refund from the course playerGo to the course in My learning.Next, click on the ellipses (three dots) at the top right-hand corner of the course player.Select Request a refund in the drop down menu. You will be directed to the course refund page, where you can submit your refund request.
When will I receive my refund? Refund requests are submitted immediately to your payment processor or financial institution after Udemy has received and processed your request. It may take 5 to 10 business days or longer to post the funds in your account, depending on your financial institution or location.
So what's “the right way” to ask for a refund when you buy a course that doesn't meet your expectations?Give it 24 hours to marinate. ... Email support and say it in 3 sentences or less. ... Don't explain yourself unless you think it will be helpful. ... If you actually watched it and found it valuable, don't ask for a refund.
In other words, you can get your money back for any purchase made within the past 30 days. Users can request a refund of their full payment in just a few steps.
To transfer courses from one account to the other, you simply have to create a support ticket at Udemy Support HERE. Once you submit the ticket, you should expect the request to process within the next 48 hours or so.
Udemy is a legitimate company. Courses are designed to help you learn or enhance a particular skill. Every student who completes a course receives a certification of completion, though it cannot be used to receive formal accreditation for continuing education units or coursework.
The short story is that the majority of Udemy students never pay full price for a course.
A money back guarantee, also known as a “satisfaction guarantee,” is a statement from a seller that promises refunds for customers who are dissatisfied with their purchases. They are commonly used as a marketing technique, as they provide customers with a sense of safety when purchasing a new product.
Depending on your course, it's up to you to decide the time window's length. However, for online courses, many refund policies allow refunds between 7 and 30 days from purchase.
The first thing you should do is try to speak with a customer service representative. Even if you don't have a great excuse for canceling, sometimes the reservation gods will smile upon you and you'll get your money back. You might also want to ask if the hotel might be open to charging you just the cleaning fee.
The Udemy credits program ("Program") is offered to anyone with a Udemy account at the sole discretion of Udemy, Inc. Participation in the Program is automatic. You will earn Udemy credits ("Credits") any time you complete certain activities that are eligible for receiving Credits (each an "Eligible Activity").