how to refund course from udemy

by Miss Vicenta Treutel Sr. 7 min read

How to request a refund from the course player
  1. Go to the course in My learning.
  2. Next, click on the ellipses (three dots) at the top right-hand corner of the course player.
  3. Select Request a refund in the drop down menu. You will be directed to the course refund page, where you can submit your refund request.

How long does Udemy take to refund?

Refund requests are submitted immediately to your payment processor or financial institution after Udemy has received and processed your request. It may take 5 to 10 business days or longer to post the funds in your account, depending on your financial institution or location.

How do I ask for a class refund?

So what's “the right way” to ask for a refund when you buy a course that doesn't meet your expectations?Give it 24 hours to marinate. ... Email support and say it in 3 sentences or less. ... Don't explain yourself unless you think it will be helpful. ... If you actually watched it and found it valuable, don't ask for a refund.

Can I withdraw money from Udemy?

Once Udemy transfers the revenue you've earned to your Payoneer account and you request a withdrawal, the processing time for transferring to your bank account may vary, depending on your country and payment method: The estimated time for local transfers from Payoneer to your bank account is 1-3 business days.

How do I cancel my Udemy course?

If you do not want to receive these messages from a specific course, you can unsubscribe from the course player. Click the ellipses at the top right of the course player, and in the dropdown menu the option to unsubscribe from these announcements will appear.

Can you refund an online course?

Depending on your course, it's up to you to decide the time window's length. However, for online courses, many refund policies allow refunds between 7 and 30 days from purchase.

What to say to get a refund?

Ask for a refund in a polite and formal language. Include details about the product—what was purchased, when, and what the price was. Explain why you want to return the item. Mention relevant aspects of the transaction such as dates and place of delivery.

How much instructor earn from Udemy?

Online Instructor salary in Udemy ranges between ₹ 4.1 Lakhs to ₹ 5.2 Lakhs. This is an estimate based on salaries received from employees of Udemy.

How much does Udemy pay per course?

Reality Check – Typical Udemy Instructor EarningsEnrollment rangeNumber of CoursesEarnings at $10 per enrollment, organic101-1,00014,805$505 – $5,0001,001 – 5,00013,352$5,005 – $25,0005001 – 10,0004,516$25,002 – $50,00010,001 – 50,0003,601$50,005 – $250,0003 more rows•Jan 18, 2019

Is skillshare better than Udemy?

Skillshare and Udemy are both major players in the e-learning industry, and each platform could help you level up your skills. However, after careful consideration, we've concluded that Skillshare is the clear winner if you want to practice what you've learned, interact with peers, and get instructor feedback.

What is 30 day money back guarantee?

In other words, you can get your money back for any purchase made within the past 30 days. Users can request a refund of their full payment in just a few steps.

How do I cancel my free Udemy course?

Click on the ellipses at the top right-hand of the course player. Click Unenroll from course.

How do I cancel my Udemy free trial?

Students enrolled in a free trial can cancel at any time without being charged. To cancel, log into your Udemy account, visit the Subscription tab in your student profile, and click “Cancel trial”.

Partial Refund Requests

Along with full refunds, you may also request a partial refund for eligible courses purchased within the last 30 days on Udemy, provided the request meets the guidelines in our refund policy.

How to Refund a Course

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy.

Udemy's Refund Policy

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy.

Refund Status: Common Questions

Eligible course purchases can be refunded within 30 days after the purchase. Below are answers to some of the most common questions we receive regarding refunds, and how long the process takes.

Subscription Plan Refund Exceptions Due to Applicable Law

Udemy is unable to provide refunds for our Subscription Plans, unless otherwise required by applicable law. This article outlines which locations require Udemy subscriptions to be eligible for refunds, and the subsequent requirements to submit a refund request.

How to Find The Course URL

If you need to locate the URL of a course you’re taking, this article explains how you can do so from the course player on a web browser.

How long does it take for Udemy to refund a course?

Udemy's Refund Policy. We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy. Certain restrictions may apply and some purchases may only be eligible for credit refunds.

Can refund restrictions be enforced?

These refund restrictions will be enforced to the extent permitted by applicable law.

Does Udemy give refunds?

Refunds for subscription plans. Udemy’s subscriptions plans do not offer a 30-day money-back guarantee, and no refunds or partial refunds are available unless otherwise required by applicable law (see below). You may cancel at any time during your free trial, however, without being charged.

Udemy refund eligibility: can I get a Udemy refund?

The most important thing to keep in mind when it comes to refund eligibility is that the process must be completed within a 30 day period.

Should you get a refund?

If you’ve really not enjoyed the course you took or it wasn’t what you expected then a refund might feel like the obvious next step to take.

How long does it take to get a Udemy refund?

Refund requests will be submitted immediately to your financial institution or payment processor after Udemy has received and processed your request.

How easy is it to get a Udemy refund?

Overall, getting a refund from Udemy is very straightforward and simple.

Conclusion

Overall, Udemy makes requesting and receiving a refund incredibly straightforward.

How Long Will I Have to Wait for My Udemy Refund?

Once Udemy has received and processed your refund request, they will send your funds back, though it could take some time.

Why Was My Udemy Refund Request Denied?

Udemy reserves the right to deny your refund request. To protect the instructors from fraud and provide them with payment 30 days after the instruction , they will not process any refund request beyond the refund window.

How to request a refund on a course?

If you decide to request a course refund on your own, you can either contact their support team or do it directly via the course player. Open the course player or the support team page, select Request a refund, and follow the instructions. You are expected to provide:

How long does it take to get a refund for a course?

Should you decide to request a refund of a course for whatever reason, the following rules apply: You can ask for a refund within 30 days of your purchase. You can’t get a refund if you exceed the 30-day limit unless the purchased course is disabled for policy and legal reasons. In cases of suspected or confirmed fraud, ...

How to get a refund on a course?

Open the course player or the support team page, select Request a refund, and follow the instructions. You are expected to provide:

Can Udemy refund you if you are banned?

You will not be eligible for a refund if your account is banned or access to a course is disabled due to violations of the terms laid out in Trust & Safety Guidelines.

Is Udemy accredited?

Udemy is an American on-demand online learning platform that offers courses from a broad scope of disciplines. Even though it is not accredited, it aims to help students develop skills and knowledge that will be an asset in their workplace or further studies. But, what should you do if you paid a great deal of money for a course you are not pleased ...

How long does it take for Udemy to refund a course?

Udemy want you to be satisfied customer , so all courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund.#N#Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds.

Is $15 a bad price for Udemy?

That is just the way Udemy works. They are running promotions all the time for different courses and rates. $15 still likely isn’t a bad price for the course you got .#N#Hundreds of thousands of free coupons are claimed on Udemy daily. Udemy will run promotions on their site to give massive discounts on a wide range of course, but all ‘free course coupons’ will be issued by instructors, unless the course is free to begin with.#N#The reason why many courses are free, is to help bring awareness of the course and to increase enrollment and reviews when the course first goes live. Once there are a decent amount of students and reviews for a course, it can then be switched over to a paid course that will earn money.#N#Check Facebook “Udemy Coupons” Groups for the latest coupons, and also use Google to search for “free Udemy courses”. The reference below is updated often with new coupon codes on a monthly basis, while also listing other top Udemy coupon sites and blogs as well.#N#For instructors looking to give away free courses, here some methods that have worked well for us.#N#Listing in Facebook Udemy Coupon Groups#N#Send out coupon codes to your mailing list#N#Submit to various coupon sites, forums and blogs#N#Use #hashtags on Twitter for #Free and #Udemy#N#Guest blog on other sites and mention the promotion#N#Create an infographic around your course and promote it#N#Getting interviewed on a podcast and leaving a coupon URL#N#Running a paid promotion on Facebook to existing site visitors#N#Writing a blog post on free Udemy coupons and including your course#N#Through a wide range of promotional methods like the ones mentioned above, I’ve been able to secure over 25,000+ students to my Udemy courses within a short period of time.#N#Try implementing each of these methods into your own Udemy promotions and you should start seeing a lot more people joining your free course promotion and leaving quality reviews.

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