how to redo a grace hill course

Go to My Assignments. Click on the course you want to retake. A new attempt will be created. The course was in My Book Bag: Go to My Library. Select your Bookbag, and locate the course. Click the Remove button next to the course.

Full Answer

How do I use the Facebook widget from my learning center?

The following videos demonstrate how you can add a course from My Library into your account.

How do I view announcements?

From your Learning Center Dashboard, you will see the Announcements widget. The most current announcement is visible.

How to use or print the event calendar?

First, determine whether your course was in My Assignments or in My Book Bag.

How to retake a course on Learning Path?

To retake a course that’s on the ‘Learning Path Assignments’ page: In the Learning Center, on the left navbar, click Learn . Click Assignments. The ‘Learning Path Assignments’ page displays. Find the course you want to retake and click Start. A new course attempt will be created.

What is the phone number to call if you are kicked out of a course?

If possible, include your progress at the moment it kicked you out as well as the time it occurred. Call us at (866) 472-2344 (Mon-Fri 8:00 am - 7:00 pm EST) or submit a Support Ticket. Cause Two: Your training administrator enrolled you in a new version of the course.

Can you retake a quiz if you failed?

If the quiz causes you to fail, you can retake the course. Note: You cannot retake a quiz until you complete the entire course. If you didn’t pass the course due to failing/poor performance of quizzes, ensure that you have completed the entire course and then you can retake the course.

What is the phone number to call if you are kicked out of a course?

If possible, include your progress at the moment it kicked you out as well as the time it occurred. Call us at (866) 472-2344 (Mon-Fri 8:00 am – 7:00 pm EST) or submit a Support Ticket. Cause Two: Your training administrator enrolled you in a new version of the course.

Do vision courses have to be completed?

Vision courses require ALL content to be completed before they show as Completed. Here are three simple tips: After you verify the following items, a course should show as Completed on your transcript records: All short courses have been viewed (each indicated by a purple dot).

Encounter an issue with your Courses?

Select the Issue: My past courses from Vision are not showing up in “My Achievements”. My course progress has disappeared / I was kicked out of my course. I thought I completed a course, but it is not showing as completed? Why is the course I completed showing up again in my Assignment list? Related… Read More »

How should a learner contact Grace Hill?

How do I contact Grace Hill? You may contact us by: Phone: (866) 472-2344, Mon-Fri 8:00 am-7:00 pm EST Click Here to Submit a Support Ticket Back to top

Questions about your Transcript?

Select the Issue: How do I access my transcript? How do I print my transcript or individual course completion? How do I email my transcript or individual course completion? Related Questions. How do I access my transcript? From your Learning Center Dashboard, locate the “My Achievements” link at the top of the page.… Read More »

General Questions

Select the Issue: How do I use the Facebook widget from my learning center? How do I view announcements? How do I dismiss announcements? How do I use My Resources? How to use or print the event calendar How to clear your cache, cookies and/or browser history Related Questions. How do I use the… Read More »

Questions about your course? Part 1

Select the Issue: I would like to add a course to my account. My course has a workbook. Where can I find it? How do I change the language in my course? How do I retake a course after failing/ poor performance? How do I retake a course? Related Questions. I would like to add… Read More »

Trouble logging in? Part 2

Select the Issue: The email address entered cannot be found Multiple users were found with the email address you entered. Seeing a ‘Not authorized’ screen while navigating VisionX / Sharing a work computer with a co-worker: Issues accessing your own content Related Questions.

Getting Started

Original question: Getting Started Revision: See below… Select the Issue: What browser should I use? What software do I need? How do I create an account on my organization’s Vision site? Any firewall or proxy server information I should know? How do I ensure I receive Grace Hill emails? Related Questions. What browser should… Read More »

General Questions

Select the Issue: What site should my company use to login? Can I sign up for courses / how do I sign up for courses? How to clear your cache, cookies and/or browser history. Related Questions. What site should my employees use to login? Your company has a unique URL through which your employees should… Read More »

How should a learning administrator contact Grace Hill?

How do I contact Grace Hill? You may contact us by: Phone: (866) 472-2344, M-F 8:00 am-7:00 pm EST Click Here to Submit a Support Ticket Back to top

Encounter an issue with your Courses?

Select the Issue: My past courses from Vision are not showing up in “My Achievements”. My course progress has disappeared / I was kicked out of my course. I thought I completed a course, but it is not showing as completed? Why is the course I completed showing up again in my Assignment list? Related… Read More »

General Questions

Select the Issue: How do I use the Facebook widget from my learning center? How do I view announcements? How do I dismiss announcements? How do I use My Resources? How to use or print the event calendar How to clear your cache, cookies and/or browser history Related Questions. How do I use the… Read More »

Getting Started

Original question: Getting Started Revision: See below… Select the Issue: What browser should I use? What software do I need? How do I create an account on my organization’s Vision site? Any firewall or proxy server information I should know? How do I ensure I receive Grace Hill emails? Related Questions. What browser should… Read More »

How should a learner contact Grace Hill?

How do I contact Grace Hill? You may contact us by: Phone: (866) 472-2344, Mon-Fri 8:00 am-7:00 pm EST Click Here to Submit a Support Ticket Back to top

Questions about your course? Part 1

Select the Issue: I would like to add a course to my account. My course has a workbook. Where can I find it? How do I change the language in my course? How do I retake a course after failing/ poor performance? How do I retake a course? Related Questions. I would like to add… Read More »

My Past Courses from Vision Are Not Showing Up in “My achievements.”

My Course Progress Has Disappeared / I Was Kicked Out of My Course.

• There are two possibilities for this issue: Possibility One:A known technical issue dealing with course completion. Please follow these steps if your progress in a course has disappeared or you are getting a Not Authorizederror: 1. Make a note of the course name. 1.1. If possible, also include your progress when it kicked you out and the time at wh...

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I Thought I Completed A Course But It Is Not Showing as completed?

Why Is The Course I Completed Showing Up Again in My Assignment List?

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