how to get refund on a course in udemy

by Cordie Fisher 9 min read

Here’s how to request a refund with Udemy:

  • Click on Purchase History and find the course you want to get refunded.
  • Click the Request Refund icon below the course
  • Select a Refund Method, which can either be through your original payment method or Udemy Credits
  • Select a reason for why you requested a refund
  • Click submit

How to request a refund from the course player
  1. Go to the course in My learning.
  2. Next, click on the ellipses (three dots) at the top right-hand corner of the course player.
  3. Select Request a refund in the drop down menu. You will be directed to the course refund page, where you can submit your refund request.

Full Answer

How can Udemy offer courses so cheaply?

  • Sold $200 course at $10
  • Money back guarantee for 30 days, tells even Udemy don’t have trust in its course.
  • Even you can deliver any non sense course on udemy as long as you course is more than 30 minutes long, have atleast 5 lectures and have HD quality video ...

More items...

How much time is required to complete an Udemy course?

A general rule of thumb is that it will take you anywhere from 10 minutes per 1 minute of published video, to 120 minutes per 1 minute of published video. Therefore, a 1 hour long course could take anywhere from 10 hours to 120 hours to develop, from beginning to end.

How to cancel enrolling in a course in Udemy?

  • Go to the course in My learning.
  • Next, click on the ellipses (three dots) at the top right-hand corner of the course player.
  • Select Request a refund in the drop down menu. You will be directed to the course refund page, where you can submit your refund request.

How do free Udemy courses make money?

  • You are only allowed to send two promotions per month.
  • You are only allowed to promote your own Udemy courses.
  • You are not allowed to direct them anywhere outside of Udemy.
  • You are not allowed to ask them to opt-in for anything.

How do I ask for a class refund?

So what's “the right way” to ask for a refund when you buy a course that doesn't meet your expectations?Give it 24 hours to marinate. ... Email support and say it in 3 sentences or less. ... Don't explain yourself unless you think it will be helpful. ... If you actually watched it and found it valuable, don't ask for a refund.

Can I withdraw money from Udemy?

Once Udemy transfers the revenue you've earned to your Payoneer account and you request a withdrawal, the processing time for transferring to your bank account may vary, depending on your country and payment method: The estimated time for local transfers from Payoneer to your bank account is 1-3 business days.

How do I cancel my Udemy course?

If you do not want to receive these messages from a specific course, you can unsubscribe from the course player. Click the ellipses at the top right of the course player, and in the dropdown menu the option to unsubscribe from these announcements will appear.

How much instructor earn from Udemy?

Online Instructor salary in Udemy ranges between ₹ 4.1 Lakhs to ₹ 5.2 Lakhs. This is an estimate based on salaries received from employees of Udemy.

How much does Udemy pay per course?

Reality Check – Typical Udemy Instructor EarningsEnrollment rangeNumber of CoursesEarnings at $10 per enrollment, organic101-1,00014,805$505 – $5,0001,001 – 5,00013,352$5,005 – $25,0005001 – 10,0004,516$25,002 – $50,00010,001 – 50,0003,601$50,005 – $250,0003 more rows•Jan 18, 2019

What is 30 day money back guarantee?

In other words, you can get your money back for any purchase made within the past 30 days. Users can request a refund of their full payment in just a few steps.

How do I cancel my free Udemy course?

Click on the ellipses at the top right-hand of the course player. Click Unenroll from course.

Does Udemy have a free trial?

Trying the free trial You may cancel at any time during your free trial without being charged. Learn how to manage your Udemy subscription. After the trial ends, your trial will automatically convert to the applicable, monthly subscription fee (plus applicable transaction taxes).

Partial Refund Requests

Along with full refunds, you may also request a partial refund for eligible courses purchased within the last 30 days on Udemy, provided the request meets the guidelines in our refund policy.

How to Refund a Course

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy.

Udemy's Refund Policy

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy.

Refund Status: Common Questions

Eligible course purchases can be refunded within 30 days after the purchase. Below are answers to some of the most common questions we receive regarding refunds, and how long the process takes.

Subscription Plan Refund Exceptions Due to Applicable Law

Udemy is unable to provide refunds for our Subscription Plans, unless otherwise required by applicable law. This article outlines which locations require Udemy subscriptions to be eligible for refunds, and the subsequent requirements to submit a refund request.

How to Find The Course URL

If you need to locate the URL of a course you’re taking, this article explains how you can do so from the course player on a web browser.

How long does it take for Udemy to refund a course?

Udemy's Refund Policy. We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy. Certain restrictions may apply and some purchases may only be eligible for credit refunds.

Can refund restrictions be enforced?

These refund restrictions will be enforced to the extent permitted by applicable law.

Does Udemy give refunds?

Refunds for subscription plans. Udemy’s subscriptions plans do not offer a 30-day money-back guarantee, and no refunds or partial refunds are available unless otherwise required by applicable law (see below). You may cancel at any time during your free trial, however, without being charged.

Udemy refund eligibility: can I get a Udemy refund?

The most important thing to keep in mind when it comes to refund eligibility is that the process must be completed within a 30 day period.

Should you get a refund?

If you’ve really not enjoyed the course you took or it wasn’t what you expected then a refund might feel like the obvious next step to take.

How long does it take to get a Udemy refund?

Refund requests will be submitted immediately to your financial institution or payment processor after Udemy has received and processed your request.

How easy is it to get a Udemy refund?

Overall, getting a refund from Udemy is very straightforward and simple.

Conclusion

Overall, Udemy makes requesting and receiving a refund incredibly straightforward.

How long does it take to get a refund from Udemy?

For this, Udemy has a 30-day policy on refunds. The window they offer for requesting a refund is relatively wide. From the day that you purchase a course, you have 30 days to be able to ask for a refund. This is to protect those that use Udemy as instructors from fraud.

What is udemy course?

Udemy is a digital course platform targeted towards professional adults and students who wish to learn and enter new fields while taking minimal risks with their careers. It offers a variety of courses ranging from Business and IT & Software to Photography, Music, and Personal Development.

When a requested refund might be denied?

Since Udemy connects professionals to students, they reserve the right to use their discretion to deny requests for refunds should they think their refund facilities are being abused by a user. To protect the instructor’s rights, Udemy sets conditions under which a request will not be catered to.

Can I request a refund from my phone?

The mobile app is extremely efficient for learning on the go. However, you cannot request a refund through the app itself. Instead, you will need to open Udemy from your browser and log in as you would on a desktop.

What is Udemy for business?

Udemy for Business. Udemy for the Business option is available to organizations to train their workers in various fields. Udemy for Business can be used for new employees, but also for executives. This is especially advantageous for companies looking to train specialized personnel.

Why is Udemy important?

With how quickly information moves in today’s day and age, Udemy has become increasingly important to keep expanding your knowledge. Udemy lets you do that in niche fields that show emerging promise.

How to consolidate what you've learned?

Of course, an effective way to consolidate what you’ve learned is through taking Quizzes on the course. These are added by the instructor to test your learning, involvement, and skill development throughout the course.

How long does it take for Udemy to refund a course?

Udemy want you to be satisfied customer , so all courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund.#N#Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds.

Is $15 a bad price for Udemy?

That is just the way Udemy works. They are running promotions all the time for different courses and rates. $15 still likely isn’t a bad price for the course you got .#N#Hundreds of thousands of free coupons are claimed on Udemy daily. Udemy will run promotions on their site to give massive discounts on a wide range of course, but all ‘free course coupons’ will be issued by instructors, unless the course is free to begin with.#N#The reason why many courses are free, is to help bring awareness of the course and to increase enrollment and reviews when the course first goes live. Once there are a decent amount of students and reviews for a course, it can then be switched over to a paid course that will earn money.#N#Check Facebook “Udemy Coupons” Groups for the latest coupons, and also use Google to search for “free Udemy courses”. The reference below is updated often with new coupon codes on a monthly basis, while also listing other top Udemy coupon sites and blogs as well.#N#For instructors looking to give away free courses, here some methods that have worked well for us.#N#Listing in Facebook Udemy Coupon Groups#N#Send out coupon codes to your mailing list#N#Submit to various coupon sites, forums and blogs#N#Use #hashtags on Twitter for #Free and #Udemy#N#Guest blog on other sites and mention the promotion#N#Create an infographic around your course and promote it#N#Getting interviewed on a podcast and leaving a coupon URL#N#Running a paid promotion on Facebook to existing site visitors#N#Writing a blog post on free Udemy coupons and including your course#N#Through a wide range of promotional methods like the ones mentioned above, I’ve been able to secure over 25,000+ students to my Udemy courses within a short period of time.#N#Try implementing each of these methods into your own Udemy promotions and you should start seeing a lot more people joining your free course promotion and leaving quality reviews.

image