how to get refund from udemy course

Fortunately, getting a refund from Udemy is very straightforward. Udemy courses can be refunded within 30-days, providing that your refund request meets the eligibility criteria. To get your refund, click on the Purchase History option on your account, and identify the course you want to be refunded. Click Request Refund and select a Refund Method.

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How do I get a refund from a Udemy course?

How to request a refund from the course playerGo to the course in My learning.Next, click on the ellipses (three dots) at the top right-hand corner of the course player.Select Request a refund in the drop down menu. You will be directed to the course refund page, where you can submit your refund request.

Does Udemy give refund money?

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy. Most refunds are returned via the original payment method.

How do I ask for a class refund?

So what's “the right way” to ask for a refund when you buy a course that doesn't meet your expectations?Give it 24 hours to marinate. ... Email support and say it in 3 sentences or less. ... Don't explain yourself unless you think it will be helpful. ... If you actually watched it and found it valuable, don't ask for a refund.

What is 30 day money back guarantee?

A money back guarantee, also known as a “satisfaction guarantee,” is a statement from a seller that promises refunds for customers who are dissatisfied with their purchases. They are commonly used as a marketing technique, as they provide customers with a sense of safety when purchasing a new product.

How do I contact Udemy customer support?

If you have general questions or are experiencing issues during the course creation and management process, please reach out to our team at instructorsupport@udemy.com. You can expect to hear back in 1-2 business days. If you're having trouble getting your identity verified, please reach out to verification@udemy.com.

Can I get refund online classes?

Many online schools and traditional schools that offer online courses will give students a full refund of the tuition fees collected if you withdraw from the class before it starts. Most schools require that you have your request to withdraw processed at least one full business day before classes begin.

What is partial refund in Udemy?

Along with full refunds, you may also request a partial refund for eligible courses purchased within the last 30 days on Udemy, provided the request meets the guidelines in our refund policy.

How do I request a refund for poor service?

Politely tell the clerk, "Is there someone else can I speak with?" Wait patiently for the clerk to get the supervisor or manager.Explain again that you want a refund and why. ... When you complain, be as brief as possible. ... Write down the name of every person you speak to and provide a short summary of what they tell you.

How do I cancel my Udemy subscription?

To cancel, log into your Udemy account, visit the Subscription tab in your student profile, and click “Cancel trial”.

What is partial refund in Udemy?

Along with full refunds, you may also request a partial refund for eligible courses purchased within the last 30 days on Udemy, provided the request meets the guidelines in our refund policy.

Can I get Udemy courses for free?

If you're new to online learning and not sure where to start, you're not alone. We've curated a free collection of courses for professionals. Take one of these courses and learn new skills (on us).

How can I get free Udemy credits?

Go to https://www.udemy.com/ and Sign Up. Click on the URL to generate your code: https://madn.io/udemyvisa. Go to https://www.udemy.com/gift-promo-code/redeem/ and apply the coupon code. After the credit is successfully added, start browsing courses.

Partial Refund Requests

Along with full refunds, you may also request a partial refund for eligible courses purchased within the last 30 days on Udemy, provided the request meets the guidelines in our refund policy.

How to Refund a Course

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy.

Udemy's Refund Policy

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy.

Refund Status: Common Questions

Eligible course purchases can be refunded within 30 days after the purchase. Below are answers to some of the most common questions we receive regarding refunds, and how long the process takes.

Subscription Plan Refund Exceptions Due to Applicable Law

Udemy is unable to provide refunds for our Subscription Plans, unless otherwise required by applicable law. This article outlines which locations require Udemy subscriptions to be eligible for refunds, and the subsequent requirements to submit a refund request.

How to Find The Course URL

If you need to locate the URL of a course you’re taking, this article explains how you can do so from the course player on a web browser.

How long does it take for Udemy to refund a course?

Udemy's Refund Policy. We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy. Certain restrictions may apply and some purchases may only be eligible for credit refunds.

Can refund restrictions be enforced?

These refund restrictions will be enforced to the extent permitted by applicable law.

Does Udemy give refunds?

Refunds for subscription plans. Udemy’s subscriptions plans do not offer a 30-day money-back guarantee, and no refunds or partial refunds are available unless otherwise required by applicable law (see below). You may cancel at any time during your free trial, however, without being charged.

How long does it take for Udemy to process a refund?

It may take 5 to 10 business days or longer to post the funds in your account, depending on your financial institution or location.

How long does it take to get a refund from a course?

Course purchases can be refunded within 30 days after the purchase. Below are answers to some of the most common questions we receive regarding refunds, and how long the process takes.

How Long Will I Have to Wait for My Udemy Refund?

Once Udemy has received and processed your refund request, they will send your funds back, though it could take some time.

Why Was My Udemy Refund Request Denied?

Udemy reserves the right to deny your refund request. To protect the instructors from fraud and provide them with payment 30 days after the instruction , they will not process any refund request beyond the refund window.

How to request a refund on a course?

If you decide to request a course refund on your own, you can either contact their support team or do it directly via the course player. Open the course player or the support team page, select Request a refund, and follow the instructions. You are expected to provide:

How long does it take to get a refund for a course?

Should you decide to request a refund of a course for whatever reason, the following rules apply: You can ask for a refund within 30 days of your purchase. You can’t get a refund if you exceed the 30-day limit unless the purchased course is disabled for policy and legal reasons. In cases of suspected or confirmed fraud, ...

How to get a refund on a course?

Open the course player or the support team page, select Request a refund, and follow the instructions. You are expected to provide:

Can Udemy refund you if you are banned?

You will not be eligible for a refund if your account is banned or access to a course is disabled due to violations of the terms laid out in Trust & Safety Guidelines.

Is Udemy accredited?

Udemy is an American on-demand online learning platform that offers courses from a broad scope of disciplines. Even though it is not accredited, it aims to help students develop skills and knowledge that will be an asset in their workplace or further studies. But, what should you do if you paid a great deal of money for a course you are not pleased ...

Udemy refund eligibility: can I get a Udemy refund?

The most important thing to keep in mind when it comes to refund eligibility is that the process must be completed within a 30 day period.

Should you get a refund?

If you’ve really not enjoyed the course you took or it wasn’t what you expected then a refund might feel like the obvious next step to take.

How long does it take to get a Udemy refund?

Refund requests will be submitted immediately to your financial institution or payment processor after Udemy has received and processed your request.

How easy is it to get a Udemy refund?

Overall, getting a refund from Udemy is very straightforward and simple.

Conclusion

Overall, Udemy makes requesting and receiving a refund incredibly straightforward.