how to get a refund from course teachable

Request a refund To request a refund, follow these steps on a computer: Open your My Purchases page. Find the course or Coursera Plus subscription you want a refund for. Under the Refund Deadline column, click Get Refund.

Full Answer

How do I request a refund for a professional education course?

To access this form: Login to the school where the purchase was made. Click the student profile in the top right corner. Click on Contact. A form will appear to add your contact information and a message. After completing the form, click Send.

How do I get a refund for a track course?

Feb 10, 2022 · Teachable Refund – By default, the address for your school are going to be a sub-domain of Teachable.com – but with any Teachable paid plan (starting at $39 per month), you’ve got the choice for adding a custom domain.

When will I receive my refund for my certificate?

Mar 07, 2022 · Find the course or Coursera Plus subscription you want a refund for. Under the Refund Deadline column, click Get Refund. If you don't see this option, the refund deadline has passed. When you request a refund You'll get a confirmation email when we get your refund request. You'll also be un-enrolled from the course.

How do I cancel my Teachable course?

To cancel a school plan, do the following:Make sure you've deleted any custom domains and set your Teachable domain as primary.Navigate to your school's Plan page by clicking Settings > Plan.Under your current plan, click the Cancel Plan text link.More items...•Apr 8, 2022

How do I contact Teachable?

If you have any issues using the Help area in your Teachable school, you can also email Customer Support directly at [email protected] 5, 2022

Is Teachable com legit?

Is Teachable legit? Yes, Teachable is a legitimate company. It was founded in 2014 by Ankur Nagpal and has over 170 employees serving over 70,000 course creators.

Is Teachable scorm compliant?

As noted above, Teachable has no capabilities for importing or configuring courses created in common authoring tools like Articulate and Captivate. By extension, it also does not support the use of the SCORM, xAPI/TinCan, or other e-learning standards for packaging courses.

How long does it take for a refund to be processed on Teachable?

Before contacting Teachable Support, we recommend reviewing the following: Refund Date - If the refund was issued on a credit/debit card transaction, then it may take up to 7-10 business days to process with Stripe.

How long does it take for a school to issue a refund?

After 30 days, school owners no longer have the ability to issue refunds using Teachable. In order to issue a refund after 30 days, school owners have to issue refunds through a third-party service (e.g. PayPal, check, wire transfer, etc.).

How long does it take to refund a coaching bundle?

For coaching products or any bundle that contains a coaching product, creators are solely responsible for setting the refund policy. These products do not need to adhere to the 30 day refund policy. However, you can still refund coaching and bundle purchases through the Teachable admin up to 30 days after purchase.

How to unenroll a student from a course?

To unenroll a student from a course and/or cancel their future payments, visit the Enrollments tab of their user profile. When a refund is issued for a transaction processed through Teachable Payments or the Monthly Payment Gateway, then all transaction and processing fees are returned to the school owner. If a partial refund is issued, then school ...

How long does it take for a student to get a refund from PayPal?

Students should allow for their credit/debit card refunds to take up to 7-10 business days to process. If you enabled PayPal as a payment option for your students, and a student requests a refund on a PayPal payment, then the refund will be issued to their PayPal account immediately.

What happens if a school gets a partial refund?

If a partial refund is issued, then school owners are only charged transaction and processing fees for the non-refunded amount of the transaction— the rest of the fees are returned to the school owner. Similarly, if a student had VAT tax added to their charge, the tax amount is refunded in proportion to the refund.

Can you refund a student on Teachable?

Issuing a Refund. School owners can issue refunds to students through Teachable (as outlined above) or through their Stripe and/or PayPal accounts. For more information about issuing refunds, contact Stripe or PayPal support.

When you request a refund

You'll get a confirmation email when we get your refund request. You'll also be un-enrolled from the course. If you'd like to continue in the free version of the course, you'll need to re-enroll.

Request a refund for a course on the mobile app

You can't request a refund using the Coursera mobile app. If you don't have access to a computer and need to request a refund for a purchase made in the mobile app, contact Coursera.

Request a refund for a mobile app payment

If you made a payment through the Coursera mobile app, that payment was processed through Apple. You'll need to contact Apple to request a refund. Coursera cannot refund payments made through the mobile app or payments processed by third parties.

Refunds after free trials

If you start a free trial, the free trial begins before you are first charged, so there are no payments to be refunded. You can't get a refund for any payments made after your free trial ends.

Course Certificates

In most cases, if you pay for a Course Certificate, you can request a refund within 2 weeks (14 days) after your payment.

Specializations

If you pay by course for a Specialization, the refund policies for course payments apply to each course payment you make.

Specialization subscriptions

Specialization subscriptions begin with free trials. You can't get a refund for a payment made on a subscription after the free trial ends.

Coursera Plus subscriptions

You can request a refund for Coursera Plus subscriptions within two weeks of payment.

Guided Projects

We don't offer refunds for Guided Projects. If you paid individually for a guided project, ensure you complete it within 180 days to earn your completion certificate and avoid having to register and pay again.

Third-party marketplace

If you pay for something on Coursera, but your payment information goes through a different website, you may be using a third-party marketplace.

How long does it take to get a refund from a verified track course?

To receive a refund in a verified track course unenroll from the course within the refund eligibility period - 14 days after your purchase date or 14 days after your course starts, whichever comes later*.

How long does it take to get a refund from EdX?

For Professional Education courses, you can contact edX support to request a refund up to 2 days after your course starts. To request a refund for a professional education course, use the Contact Us or Help options on edX.org or click Submit a Request below.