how to get a refund for a teachable course

To request a refund, follow these steps on a computer:

• Open your My Purchases page.
• Find the course or Coursera Plus subscription you want a refund for.
• Under the Refund Deadline column, click Get Refund. If you don't see this option, the refund deadline has passed.

Full Answer

How do I request a refund for a course?

Go to the course in My learning. Next, click on the ellipses (three dots) at the top right-hand corner of the course player. Select Request a refund in the drop down menu.

How do I get paid for my teachable course?

Teachable uses a program called Stripe, and you are able to choose the dates you want to receive the payments from your courses. When this is all set up, you can connect this to a PayPal account, where you will then be able to access the payments.

How much does it cost to sell on teachable?

If you have a $100 course and sell 10 per month, you’ll pay $50 in transaction fees to Teachable. When you add in the $29 monthly fee for the basic plan, that ends up being the same amount as just paying for the $79 Professional plan outright.

Is teachable free to use?

While there is a free plan available for Teachable, this only allows you access to the site for 14 days. After this time, you will need to pay for a subscription to keep using this service. When it comes to the payment options, you can choose to pay for Teachable monthly, at an increased cost, or annually, which is slightly less expensive overall.

What happens when you get a refund from Teachable Payments?

When a refund is issued for a transaction processed through Teachable Payments or the Monthly Payment Gateway, then all transaction and processing fees are returned to the school owner. If a partial refund is issued, then school owners are only charged transaction and processing fees for the non-refunded amount of the transaction—the rest of the fees are returned to the school owner. Similarly, if a student had VAT tax added to their charge, the tax amount is refunded in proportion to the refund. For example, if you refund 50% of the total payment, 50% of the VAT tax will be refunded as well.

How long does it take for a refund to be processed on Teachable?

Before contacting Teachable Support, we recommend reviewing the following: Refund Date - If the refund was issued on a credit/debit card transaction, then it may take up to 7-10 business days to process with Stripe.

How long does it take to refund a coaching bundle?

For coaching products or any bundle that contains a coaching product, creators are solely responsible for setting the refund policy. These products do not need to adhere to the 30 day refund policy. However, you can still refund coaching and bundle purchases through the Teachable admin up to 30 days after purchase.

How to refund student purchases?

Inside the individual student profile, click Purchases. Then, click the specific transaction you would like to refund from the Purchases History section.

What happens if a student disputed a payment?

Chargeback - If the student disputed the transaction with their credit/debit card company or PayPal, then the transaction is put on hold by their bank and a refund cannot be processed until the student withdraws their dispute.

How long does it take for a student to get a refund from PayPal?

Students should allow for their credit/debit card refunds to take up to 7-10 business days to process. If you enabled PayPal as a payment option for your students, and a student requests a refund on a PayPal payment, then the refund will be issued to their PayPal account immediately.

When are refund receipts sent to students?

NOTE: Refund receipts/invoices are automatically sent to your students after refunding the transaction in your admin.

How many pages can you have on Teachable?

Teachable Refund Policy limits you to 20 funnels, 100 pages, and 20,000 visitors on their cheapest plan. I’m really not a fan of software products that limit you in this way.

Why are elements important in Teachable?

Elements (or widgets) are all vital for providing you the flexibility to design the specific pages you woud like and Teachable Refund Policy gives you a large variety of them to use.

When you request a refund

You'll get a confirmation email when we get your refund request. You'll also be un-enrolled from the course. If you'd like to continue in the free version of the course, you'll need to re-enroll.

Request a refund for a course on the mobile app

You can't request a refund using the Coursera mobile app. If you don't have access to a computer and need to request a refund for a purchase made in the mobile app, contact Coursera.

Request a refund for a mobile app payment

If you made a payment through the Coursera mobile app, that payment was processed through Apple. You'll need to contact Apple to request a refund. Coursera cannot refund payments made through the mobile app or payments processed by third parties.

How to refund a course purchased as part of a shopping cart?

If your course was purchased as part of a shopping cart transaction, click View all courses to expand the shopping cart and then click Request Refund below the course title.

How to refund a course on Udemy?

How to Refund a Course 1 Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds. For more information regarding our refund policy, please click here. 2 Refund requests cannot be submitted in the Udemy mobile app (please see the Requesting a refund on a mobile device section below).

Is Udemy credit faster than refund?

Credit refunds are faster than refunds to your payment method, as the credits are posted to your account immediately, after your refund is processed. For more information regarding Udemy Credits and how they work, please click here.

How long does it take to get a refund for a course?

In most cases, if you pay for a Course Certificate, you can request a refund within 2 weeks (14 days) after your payment.

How long does it take to get a refund for a specialization?

If you pre-pay for a Specialization, you can request a full refund up to two weeks after your payment date.

Can you get a partial refund for a specialization?

We don't offer partial refunds for Specialization pre-payments. If you aren't sure you'll want to complete the entire Specialization, we recommend you pay by course.

Can you get a refund for a guided project?

We don't offer refunds for Guided Projects. If you paid individually for a guided project, ensure you complete it within 180 days to earn your completion certificate and avoid having to register and pay again. If you're taking a Guided Project through your company, organization, or a Coursera-sponsored program, you'll have access to the project until that contract expires.

Can Coursera refund you if you don't complete a course?

If you decide not to complete a course or Specialization that you've paid for, Coursera may be able to refund your payment depending on our refund policies.

How much does Teachable charge for a $100 course?

If you have a $100 course and sell 10 per month, you’ll pay $50 in transaction fees to Teachable. When you add in the $29 monthly fee for the basic plan, that ends up being the same amount as just paying for the $79 Professional plan outright.

How to get paid on Teachable?

This can be done by accessing the Set-up Teachable Payments.

What is Teachable payment?

Teachable uses a program called Stripe, and you are able to choose the dates you want to receive the payments from your courses. When this is all set up, you can connect this to a PayPal account, where you will then be able to access the payments.

How much does Teachable cost?

If you’re paying monthly, the fees are $39 per month for the Basic plan and $99 per month for the Professional plan. If you pay annually you get a pretty nice discount.

What is the least expensive option for Teachable?

Basic — This is the least expensive option, and is great if you are looking to use Teachable casually. The basic plan allows you access to all the base features, such as an unlimited number of students, domain support, and community integration.

What is Teachable?

Teachable is an all-in-one platform that lets you create and sell your own courses online.

Is Teachable free?

Yes, Teachable offers a free plan, though it only gives access to to test the platform out for 14 days . You can create your course and get everything set up, but you'll need to upgrade to a paid plan to start selling your courses. In this article, you'll learn about Teachable Pricing and Teachable's free plan, what features it offers, ...