Cancel Course Hero via their website. 1 Log in to your account on Course Hero. 2 Hover over your profile picture in the top right corner. 3 Go to your Account Settings. 4 Select the Stop Recurring Membership button. 5 Follow the instructions on the page to confirm the cancellation.
If you select the paid Premier Membership, Course Hero charges your primary payment method immediately upon your purchase of a subscription package and any renewal thereof. Our membership price is listed here and we charge one time at the time of purchase.
After the membership period expires, your account will then revert to a Basic Membership, which means you will have Premier access until then. Learn more about how to completely close your Course Hero account and be removed from the site.
Request a refund by sending Course Hero customer service an email. If you did not sign up through the website, canceling via your account settings will not affect recurring charges that are issued through an iTunes or Google Play subscription. Instead, cancel your Course Hero membership directly through those subscription apps.
You may cancel your recurring subscription at any time by following the instructions here before your renewal. Your account will revert to a Basic (free) Membership once your prepaid time runs out. If you were charged for a renewal and haven't used any of your Unlocks or your Questions, you can request a full refund.
Canceling a Course Hero subscription is pretty straightforward. Course Hero subscriptions are recurring, so there's no such thing as a one-time charge. According to the plan you subscribed to – monthly/ quarterly, or annually – your plan automatically renews at the end of each period.
To change your payment method, go to your Account Settings, scroll down to the Payment Options and modify the settings there. If you're trying to change the billing address, you'll need to remove the card with the old address and add the card again with the correct address.
If you choose to delete your account, the documents you've uploaded remain on Course Hero in accordance with our Terms of Use. If you have any questions, please click on the Contact Us button below.
Give the Course Hero team a ring at 1-888-634-9397.
Course Hero is an online learning platform where students can find course-specific materials contributed by other students and educators. More than one million users have subscribed to Course Hero since the website launch in 2008.
Whether you are looking to substitute Course Hero with a different option, or just want to add more learning tools to the mix, these two are our favorites:
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Yes. Premier Memberships can be paused once per month, but only if you have subscribed through the Course Hero website. Subscriptions bought through the Google Play Store or iTunes cannot be paused.
Yes. After your paid membership period ends, you will immediately be relegated to a basic membership at no cost. The free membership allows you pay-per-question access to their 24/7 Homework Help, free literature infographics, and study documents in the Course Hero’s library (although you cannot view them in full or download them).
Once a trial period you signed up for comes to an end, you no longer have to fear undesired subscription charges. That’s because DoNotPay’s Free Trial Card comes to the rescue by generating random and unique credit card information that you can use to sign up for free trials online.
How Do You Cancel Course Hero? 1 Log in to your Course Hero account. 2 Visit your Account Settings by clicking on your profile pic. 3 Select Stop Recurring Membership. 4 Complete the form and confirm cancellation. 5 Cancellation will be effective within seven business days. 6 Request a refund by sending Course Hero customer service an email.
Request a refund by sending Course Hero customer service an email.
When you cancel Course Hero, you’ll prevent any additional recurring charges. However, the steps you’ll take to cancel will be determined by how you signed up. Choose from the following options:
This will cancel your recurring charges, but you won't receive a credit card refund. You’ll continue to have access to your Course Hero account for the remainder of your account term.
The rates for OneClass and Course Hero are the same, but you may find that the value is different between the two platforms. More than 90 percent of OneClass user have improved by at least one letter grade. That could be the difference between keeping a scholarship, qualifying for an internship, or getting accepted into grad school.
Course Hero’s program account number is SSU-R010545446.
All subscription packages are renewed and charged automatically for successive equivalent periods until you discontinue such renewal by following the instructions here. You must follow the instructions on the page to confirm the cancellation.
Upon payment for an answer, you have no right to a refund. Course Hero maintains the right to initiate special incentive and pricing programs.
Questions, and Unlocks are a contractual right only; Questions, and Unlocks are not cash or a cash equivalent (such as a gift card) and cannot be redeemed for cash or cash equivalents.
Questions, and Unlocks are non-transferable, non-refundable, do not accrue interest, and are valid only for a limited period of time. For more details on Questions, and Unlocks, please see our Frequently Asked Questions.