how to change a course in frontdesk

Is there an online course for front desk professionals?

Credits OnDemand Course. This course was last revised on January 15, 2021. Call 1-866-352-9540 for further credit information. ASAP PACE 0.1 ; This course is pre-approved through the American Society of Administrative Professionals (ASAP) …

How to change ASI frontdesk theme?

 · 1. Hire the right front desk receptionist. In my experience, front desk positions are difficult positions to fill. They take time and require due diligence to do it right. Don't settle. Keep looking until you find the right person for your front office job. Start with a clear position description used to create your job front desk posting.

Can I change the status color in frontdesk instead of configuration?

This course for receptionists and other staff at the front desk will: Give clear guidelines for presenting a professional image. Provide tips related to improving productivity. Suggest tactics for communicating with ease over the telephone and in person. Offer guidance for dealing with surprises that occur at the front desk.

How to end the booking process in ASI frontdesk?

Welcome to ASI FrontDesk, ASI FrontDesk is a comprehensive, affordable, dynamic and easy-to-use property management software for Hotel, Motel, Resort, B&B, Hostel, Service Apartment etc. kind of rental accommodation industry. Some of the features of ASI FrontDesk (ASI FD) are as follows: Completely configurable as per property.

Best Foot Forward: Features of A Professional Image

In this introductory discussion, participants will discuss the components that make for a first-class impression. Using an array of visual examples...

One Step Back: What Will Ruin The Image

In this part of the workshop, participants will learn the behaviors and habits that can destroy not only their image but that of their organization...

Whose Line Is It Anyway?: Taking and Making Calls Like A Pro

As important as it is to project professionalism in person, it is just as important to do so over the telephone. In this seminar segment, participa...

Beyond Words: What The Body Says

Posture, arm placement, hand gestures, and facial features speak volumes even when people are silent. Being aware of their own body signals and kno...

Security Concerns: Staying Safe at The Front

The front desk is just that, the front. In this part of the program, we will explore the importance of being not only courteous but cautious too. D...

Grace Under Pressure: Handling Difficult People With Diplomacy and Tact

The mark of true professionalism in front-desk representatives is their ability to deal effectively with problematic visitors without losing patien...

What is a workshop leader?

A workshop leader who sells products during class time. A talking head with a PowerPoint presentation and not much else. Lecture-based training that’s too academic, not practical, and doesn’t connect to life in the workplace. The sense that you are a number, a transaction, or a cog in a machine.

How to improve telephone communication?

Manage telephone communication with clarity, accuracy, and courtesy. Improve verbal communication with those they meet face to face. Interpret the body language of others to determine how best to communicate with them. Minimize interruptions caused by visitors and coworkers in a tactful yet determined way.

What is a talking head?

A talking head with a PowerPoint presentation and not much else. Lecture-based training that’s too academic, not practical, and doesn’t connect to life in the workplace. The sense that you are a number, a transaction, or a cog in a machine.

Does Frontdesk support extra features?

The system supports some extra features which are not enabled in the FrontDesk unless you activate them. You need to select the ones which are needed by you. This can even be done from the Feature Settings.

Can you add rooms to ASI Frontdesk?

You can add up the rooms from the ASI FrontDesk Configuration. The Add Room form looks like the one shown above. The 'Short Name' is a compulsory parameter for adding up a room. While the 'Name' & 'Description' are the optional parameters.

Can you change captions in each country?

You can even change the default captions associated with each country . For example, unlike in United States the State is represented as Province in Canada, the Zip Code is represented as per Code in Canada. By default you have United States as localization option.

What is room status color?

Room Status color are used to distinguish the status of each room in the FrontDesk from the Main Screen itself. Even though the status colors are reflected only in the FrontDesk instead of Configuration, you have to change the status color in the Configuration only.

Can you change a folio notice?

You can change the folio notice at any time. Therefore make sure of the statements before changing the folio notice.

Is ASI software multilingual?

ASI software products and services are Multi-lingual. If you do not see your language/region being supported by ASI please contact us. We would be very happy to add support for your language/region.

Can you list news papers at your property?

You may list out the list of News Papers which are available at your property and can add them up in the additional information with the guest who requests for it.

Overview

The receptionist is the first, and sometimes only, person guests will meet. Because of this, the tasks required of a receptionist are plentiful and require a great deal of skill.

Who Will Benefit

Anyone in a front-line role dealing with customers and visitors will benefit from this training.