how long does it take for udemy to refund a course

by Florine Braun 7 min read

5 to 10 business days

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May 12, 2022 · How to Refund a Course. We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy. Most refunds are returned via the original payment method.

Is it easy to get refund on Udemy?

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy. Most refunds are returned via the original payment method.

Where is my Udemy refund?

You can see the status of your refund in the Refunds section of your Purchase History page. In the Refund Status column you can see the date your refund request was submitted or when it was processed.

How long does Udemy support take to respond?

You can expect to hear back in 1-2 business days. If you're having trouble getting your identity verified, please reach out to [email protected]. You can expect to hear back from our team in 2 business days. If you've submitted your course, you can expect to hear back about your submission in 2 business days.Jan 14, 2019

What is 30 day money back guarantee?

In other words, you can get your money back for any purchase made within the past 30 days. Users can request a refund of their full payment in just a few steps.

Are Udemy classes worth it?

For most students, Udemy classes are worth the money. Udemy courses are typically well-organized, informative, and not very costly, especially if you wait for Udemy to offer one of their frequent sales where top courses drop from $100+ to below $15.

Can I call Udemy?

Looking to contact Udemy? For research questions or media requests, please reach out to us at [email protected] and we'll get back to you shortly. For all other inquiries, please visit our Help Center and submit a request. Our support team will respond as soon as possible.

How do I contact Udemy instructor?

If direct messaging is enabled by the instructor of the course, however, you can send them a message by following these steps.
  1. Click Overview below the course player and then See More.
  2. Scroll down. You will see the instructor's profile at the bottom. ...
  3. Click Send message.
  4. Compose a message and click Send.
Mar 14, 2022

How do I chat on Udemy?

However, once the course is published (that means you no longer have a course creation section within the course) you can then go to our support center here: https://support.udemy.com/hc/en-us to chat with the team. Hope this helps!Jul 8, 2019

How long does it take to get a refund from Udemy?

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy. Certain restrictions may apply and some purchases may only be eligible for credit refunds.

Can refund restrictions be enforced?

These refund restrictions will be enforced to the extent permitted by applicable law.

Does Udemy give refunds?

Refunds for subscription plans. Udemy’s subscriptions plans do not offer a 30-day money-back guarantee, and no refunds or partial refunds are available unless otherwise required by applicable law (see below). You may cancel at any time during your free trial, however, without being charged.

Partial Refund Requests

Along with full refunds, you may also request a partial refund for eligible courses purchased within the last 30 days on Udemy, provided the request meets the guidelines in our refund policy.

How to Refund a Course

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy.

Udemy's Refund Policy

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy.

Refund Status: Common Questions

Eligible course purchases can be refunded within 30 days after the purchase. Below are answers to some of the most common questions we receive regarding refunds, and how long the process takes.

Subscription Plan Refund Exceptions Due to Applicable Law

Udemy is unable to provide refunds for our Subscription Plans, unless otherwise required by applicable law. This article outlines which locations require Udemy subscriptions to be eligible for refunds, and the subsequent requirements to submit a refund request.

How to Find The Course URL

If you need to locate the URL of a course you’re taking, this article explains how you can do so from the course player on a web browser.

Udemy refund eligibility: can I get a Udemy refund?

The most important thing to keep in mind when it comes to refund eligibility is that the process must be completed within a 30 day period.

Should you get a refund?

If you’ve really not enjoyed the course you took or it wasn’t what you expected then a refund might feel like the obvious next step to take.

How long does it take to get a Udemy refund?

Refund requests will be submitted immediately to your financial institution or payment processor after Udemy has received and processed your request.

How easy is it to get a Udemy refund?

Overall, getting a refund from Udemy is very straightforward and simple.

Conclusion

Overall, Udemy makes requesting and receiving a refund incredibly straightforward.

How long does it take for Udemy to refund a course?

Continue Reading. Udemy want you to be satisfied customer , so all courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund. Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be ...

How long does it take to get a refund from Udemy?

Preparing for these in(Continue reading) Udemy want you to be satisfied customer , so all courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund. Most refunds are returned via the original payment method.

How much is a Udemy course?

Do you think it is fair? You can get any udemy course at just $10 which is very much affordable. Being enrolled for many courses in udemy, I can say that the quality of many of the courses is much beyond the $10 you pay. Don't misuse the refund option

How many times can you take a refund?

But taking refund 2–3 times in a month or so is completely fine and legal.

Can you speak to your intended trainer on Udemy?

PS: there is also an option in Udemy for you to speak to your intended Trainer for course clarification before you even buy the course.

Is Udemy a commercial center?

Udemy, a mainstream online course commercial center, has been making a ton of shifts to their direction evaluating model throughout the long term.

Does certificate matter if you don't know enough?

So, here my final conclusion regarding certificate is, certificate does not matter if you do not have enough knowledge about the subject.

How long does it take to get a refund from Udemy?

Udemy want you to be satisfied customer , so all courses purchased on Udemy can be refunded within 30 days.

How to request a refund on Udemy?

You can also make a refund request by clicking on the ellipses at the top right-hand corner of the course player, and then by selecting Request a refund.

How much is a Udemy course?

Do you think it is fair? You can get any udemy course at just $10 which is very much affordable. Being enrolled for many courses in udemy, I can say that the quality of many of the courses is much beyond the $10 you pay. Don't misuse the refund option

Can you get a refund on Udemy?

THE ONLY THING YOU SHOULD KEEP IN MIND IS THAT YOU CANT REFUND COURSES TOO MANY TIMES . UDEMY BANS SUCH ACCOUNTS OR DISABLES REFUNDS FOR SUCH ACCOUNTS AS IT IS SEEN AS FRAUD FOR THE INSTRUCTOR.

Can you speak to your intended trainer on Udemy?

PS: there is also an option in Udemy for you to speak to your intended Trainer for course clarification before you even buy the course.

Should learning be painful?

Learning should not be painful. Do not restrict your love for learning because of a wrong purchase.

Does Udemy track refunds?

Udemy also keeps track of the number of refunds by a student and after some refunds student is denied any more refunds.

How long does it take for Udemy to refund a course?

Udemy want you to be satisfied customer , so all courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund.#N#Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds.

Is $15 a bad price for Udemy?

That is just the way Udemy works. They are running promotions all the time for different courses and rates. $15 still likely isn’t a bad price for the course you got .#N#Hundreds of thousands of free coupons are claimed on Udemy daily. Udemy will run promotions on their site to give massive discounts on a wide range of course, but all ‘free course coupons’ will be issued by instructors, unless the course is free to begin with.#N#The reason why many courses are free, is to help bring awareness of the course and to increase enrollment and reviews when the course first goes live. Once there are a decent amount of students and reviews for a course, it can then be switched over to a paid course that will earn money.#N#Check Facebook “Udemy Coupons” Groups for the latest coupons, and also use Google to search for “free Udemy courses”. The reference below is updated often with new coupon codes on a monthly basis, while also listing other top Udemy coupon sites and blogs as well.#N#For instructors looking to give away free courses, here some methods that have worked well for us.#N#Listing in Facebook Udemy Coupon Groups#N#Send out coupon codes to your mailing list#N#Submit to various coupon sites, forums and blogs#N#Use #hashtags on Twitter for #Free and #Udemy#N#Guest blog on other sites and mention the promotion#N#Create an infographic around your course and promote it#N#Getting interviewed on a podcast and leaving a coupon URL#N#Running a paid promotion on Facebook to existing site visitors#N#Writing a blog post on free Udemy coupons and including your course#N#Through a wide range of promotional methods like the ones mentioned above, I’ve been able to secure over 25,000+ students to my Udemy courses within a short period of time.#N#Try implementing each of these methods into your own Udemy promotions and you should start seeing a lot more people joining your free course promotion and leaving quality reviews.

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