Cultural competence in the workplace can help managers and employees better communicate and coordinate with co-workers and clients. This can increase engagement and productivity. According to a study from Cloverpop, inclusive teams deliver 60% better results and make decisions two times faster, with half as many meetings.
Full Answer
Improved Communication and Collaboration Cultural competence in the workplace can help managers and employees better communicate and coordinate with co-workers and clients. This can increase engagement and productivity.
A culturally competent workplace is one that understands and celebrates cultural differences. Further, it is a place where both diversity and inclusion are a major part of the organization's business strategy and where workers and customers of different backgrounds feel welcome.
Cultural competence improves communication, which keeps patients safer. Clear communication allows healthcare providers to collect accurate medical information. It also encourages active dialogues in which patients and providers can ask questions, correct misunderstandings, and build trust.
Cultural competence has four major components: awareness, attitude, knowledge, and skills.
Benefits of building an organization's cultural competence are: Increases respect and mutual understanding among those involved. Increases creativity in problem-solving through new perspectives, ideas, and strategies. Decreases unwanted surprises that might slow progress.
Heightened cultural awareness at the workplace also improves overall communication among coworkers, since cultural competence education encourages empathy and active listening skills. An Adaptable and Harmonious Workforce. Culturally competent employees are more productive and cooperative with each other.
For example, educators who respect diversity and are culturally competent:have an understanding of, and honour, the histories, cultures, languages, traditions, child rearing practices.value children's different capacities and abilities.respect differences in families' home lives.More items...•
Cultural competence for equity and inclusion requires more than just understanding the impact of social inequality. It entails being able to identify and address inequities and choose appropriate interventions to create environments, policies, and practices to ensure diversity and fairness.
The essential elements are the standards for culturally competent values, behaviors, policies and practices: Assessing Cultural Knowledge – Being aware of what you know about your and others' cultures, about how you react to others' cultures, and what you need to do to be effective in cross-cultural situations.